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“Great location”

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Mercure Welcome Melbourne
Ranked #109 of 162 Hotels in Melbourne
Reviewed October 8, 2013

Hotel is in just a perfect location, convenient if you want to have a taste of the heart of Melbourne. Chinatown is also just a footstep away, which is convenient if you want some late night supper after some drinks.

Stayed: September 2013, traveled as a couple
Thank jackycheng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erdi-GM, Manager at Mercure Welcome Melbourne, responded to this reviewResponded October 29, 2013

Dear Jackycheng,

Thank you for your review & I am glad that you're making the most of our close proximity to Chinatown & other facilities right in the heart of melbourne CBD.

We hope to see you again very soon.

Kind regards, Alex Mihardja, Operational Project Manager, Mercure Welcome Melbourne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (4,265)
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1,810 - 1,816 of 4,265 reviews

Reviewed October 7, 2013

  • Stayed: October 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
1  Thank Brendon H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Erdi-GM, Manager at Mercure Welcome Melbourne, responded to this reviewResponded October 29, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 6, 2013

If you are booking a hotel to spend lots of time in your room, forget this hotel. If you are booking it for a bed, clean bathroom, and excellent service from the Concierge and front desk, and price then this hotel is for you. My wife and I stayed for a week. We were only in the hotel to sleep and shower and get changed for the next venue/restaurant/wine tour/exploration. The Concierge staff in particular Chris Pappas, are well versed in places to go and how to get there. They even book everything for you, and nothing was too much trouble. Even got a free bottle of wine on our anniversary night!

  • Stayed: October 2013, traveled as a couple
    • Value
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1  Thank Darren T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erdi-GM, Manager at Mercure Welcome Melbourne, responded to this reviewResponded October 29, 2013

Dear Darren,

First thing first, Happy Anniversary to you and your wife.

Thank you for your very thorough review of the hotel. Chris Pappas is one of our star employees and I will be sure to pass on your feedback to him.

Thank you again & we hope to see you both again very soon.

Kind regards, Alex Mihardja, Operational Project Manager, Mercure Welcome Melbourne

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Reviewed October 3, 2013

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Bettina Z
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Erdi-GM, Manager at Mercure Welcome Melbourne, responded to this reviewResponded October 30, 2013

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Reviewed October 2, 2013 via mobile

I really enjoyed my stay there. The location was AMAZING, I loved being at the heart of the city and close to everything. The beds were really comfy and the bathroom was nice, clean and modern. Staff were lovely too. Highly recommended. The only thing was that the TV wasn't great quality.

Stayed: October 2013, traveled with friends
1  Thank SheSaidTeAmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erdi-GM, Manager at Mercure Welcome Melbourne, responded to this reviewResponded October 30, 2013

Dear SheSaidTeAmo,

Thank you very much for your fantastic review & your high recommendation. Greatly appreciated.
I will be sure to get our Maintenance Manager to check the setting of the TC.

Looking forward to welcoming you back.

Kind regards, Alex Mihardja, Operational Project Manager, Mercure Welcome Melbourne

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Reviewed October 2, 2013

Very well located hotel in Central CBD at China Town. Rooms are clean and well serviced but modest. I did not try any of the restaurants.
Reception staff and concierge well very friendly and most helpful.
Rate was fare too expensive but was AFL grand final weekend so cant complain.
Would come back again.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Accorhotels.com
1  Thank RealRick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erdi-GM, Manager at Mercure Welcome Melbourne, responded to this reviewResponded October 30, 2013

Dear RealRick,

Thank for your review, as a Senior Reviewer, we appreciate your honest feedback.

During the period of your stay, as it was during the AFL Grand Final which is one of the busiest weekends for the city, hotels in Melbourne were charging special event rates which are considerably higher then their normal day to day rates. Thank you for being so understanding of the spoecial event rates & we look forward to welcoming you back again.

Kind regards, Alex Mihardja, Operational Project Manager, Mercure Welcome Melbourne

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Reviewed October 2, 2013

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank driverrolf
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Erdi-GM, Manager at Mercure Welcome Melbourne, responded to this reviewResponded October 30, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Mercure Welcome Melbourne

Address: 265 Little Bourke St, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #109 of 162 Hotels in Melbourne
Price Range: $82 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Welcome Melbourne 3*
Number of rooms: 330
Official Description (provided by the hotel):
Surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants, the 3.5-star Mercure Welcome Melbourne hotel is located in the very heart of Melbourne's CBD and offers guest affordable budget accommodation and a base from which to explore all the attractions and events in Melbourne. Shopping meccas like Emporium Melbourne, Bourke Street Mall and H&M are right on the doorstep of the Mercure Welcome Melbourne hotel, plus other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. Guests can conveniently also take advantage of the free CBD tram service, with a tram stop just metres from the entrance. ... more   less 
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Also Known As:
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne

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