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“Disappointed! Location was the only redeeming quality” 2 of 5 stars
Review of Mercure Welcome Melbourne

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Mercure Welcome Melbourne
Ranked #108 of 157 Hotels in Melbourne
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3,806 reviews from our community

Traveler rating
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    1,513
    1,183
    376
    202
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (361)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Amsterdam, The Netherlands
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 9, 2013

The location is the great thing about the hotel. The staff were also very helpful, although i was not impressed when one lift was being worked on, and the other never came after waiting 10 mins and had to walk down from the 7th floor with luggage...

It was also expensive, however a fraction of the other business hotels, so i guess it was good value for money.

The room however was small, pokey, I could hear everything in the rooms around, including someone peeing...:( Everything was dark, and the colour scheme was 70's brown to hide the dirt, not that it was dirty. The shower was fantastic!!!

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank AlanOnTheMove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 8, 2013

As per my earlier review, we did indeed return to this hotel. Great location, comfortable, cheap prices. Definitely 'no frills' and you get what you pay for. No free upgrade this time, although we did make use of their parking - reasonably priced and efficient. No complaints at all about this hotel and I must stress that the location is perfect! Will (hopefully) be back for a third stay.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank obses2ion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 8, 2013

This hotel is in the heart of downtown, giving you access to a lively neighborhood 24/7. It's also very close to China town, so if you fancy some dim sum breakfast, this is the hotel for you.

The hotel is not on the main street so the noise level was reasonable. The room size was pretty standard.

All in all, nothing amazing about the service or the hotel.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Aidan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed July 7, 2013

I have recently been travelling regularly to Melbourne for business. I usually stay at an Accor hotel and usually I have nothing but praise for the hotels I stay at.
Unfortunately, at my most recent stay at the Welcome, I was given a room that smelt like a smoking den. I left the a/c on for the 3 days I was there, and by the 3rd day, the smell was only just dissipating. In addition, I had "neighbours" that opened and shut their door every hour. Very noisy.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Melbourne hotels

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 7, 2013

The only down side was there was only one lift working as they were doing work on the other. My room was next to the lift well and they started working on it before 7am on week days - if I was there on holidays I wouldn't have been impressed.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Maggie_May1657
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Welcome Melbourne

Property: Mercure Welcome Melbourne
Address: 265 Little Bourke St, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #108 of 157 Hotels in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Welcome Melbourne 3*
Number of rooms: 330
Official Description (provided by the hotel):
Surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants, the 3.5-star Mercure Welcome Melbourne hotel is located in the very heart of Melbourne's CBD and offers guest affordable budget accommodation and a base from which to explore all the attractions and events in Melbourne. Shopping meccas like Emporium Melbourne, Bourke Street Mall and H&M are right on the doorstep of the Mercure Welcome Melbourne hotel, plus other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. Guests can conveniently also take advantage of the free CBD tram service, with a tram stop just metres from the entrance. ... more   less 
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Also Known As:
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne

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