Excellent service in this very central and easy to find hotel. I had a lovely (if a little small) room, which was comfortable and clean. The breakfast buffet was spacious and very tasty, and the staff service impeccable and very helpful. My only complaint was one of access – there was only one elevator working, during the time I was there, which was often very crowded with long waits. As I was travelling with an infant and pram, we couldn't use the stairs even had we wanted to. I was attending a convention at the hotel and the convention rooms had limited lift access (only by staff elevator), which surprised me, as did the fact there were NO baby change facilities in the hotel reception or convention area!
Relatively minor complaints, almost entirely made up for by the excellent service and location.
- Official Description (provided by the hotel):
- Surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants, the 3.5-star Mercure Welcome Melbourne hotel is located in the very heart of Melbourne's CBD and offers guest affordable budget accommodation and a base from which to explore all the attractions and events in Melbourne. Shopping meccas like Emporium Melbourne, Bourke Street Mall and H&M are right on the doorstep of the Mercure Welcome Melbourne hotel, plus other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. Guests can conveniently also take advantage of the free CBD tram service, with a tram stop just metres from the entrance. ... more less
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- Also Known As:
- Mercure Welcome Melbourne Hotel Melbourne
- Accor Welcome Melbourne