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“Convenience plus great service” 4 of 5 stars
Review of Mercure Welcome Melbourne

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Mercure Welcome Melbourne
Ranked #108 of 156 Hotels in Melbourne
Brisbane, Australia
1 review
“Convenience plus great service”
4 of 5 stars Reviewed May 10, 2013

It was all too easy. WE arrived had our car valet parked, checked in NO PROBLEMS. The renovations caused a few lift issues but we were prewarned and it was only an issue when we were trying to check out - this problem is not long term and as it is due to renovation, will be all the better for it. The rooms were very clean and quite a good size considering the location. Our stay was stressless - THANK YOU!!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank McGlem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,762 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (355)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
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English first
Perth, Australia
1 review
4 of 5 stars Reviewed May 10, 2013

Very clean, comfy cosy rooms that are in the heart of the cbd within walking distance of everything. Felt secure, had comfy mattresses and pillows. Rooms were cleaned everyday without being asked and very economical. Great hot shower pressure too!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank stellaine22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
126 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 stars Reviewed May 9, 2013

We stayed in this hotel for 2 nights, great location, easy to discover the city, Very standard Mercure hotel, room is spacious enough, clean and very comfortable bed, the breakfast is great as well. No complain :p

  • Stayed December 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ngsiewcheng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Invercargill, New Zealand
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 8, 2013

Booked this hotel as 50% off normal rate. Hotel undergoing renovations/repairs at the time (obviously the reason for special rate) Was made aware upon booking that they would be down an elevator due to building work. Cant lie it was very frustrating waiting on the lifts. To be fair there was alternate access using fire/stairwell. Our room was of good size, clean but quite dated. Bed comfy. No opening window - felt quiet claustrophobic. The air conditioning unit was out of the ark!! worked ok, but incredibly loud and seemed to run constantly - no way to turn off. Also plumbing/pipework not well insulated - could hear it running in the walls from other rooms. Staff friendly and helpful, restuarant pleasant - not a large selection, but tasty food. Enjoyed the Pokies- quite novel. The bar was great - beautiful Margarita :-).

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Sue B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
3 of 5 stars Reviewed May 8, 2013

The location of this hotel was great. One of the 2 lifts was under repair and it inconvienced our family greatly because we had to wait for a long time to get from the lobby to the 8th floor. I heard from another guest that the lift in this hotel breaks down a lot.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Richardkoh2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
4 of 5 stars Reviewed May 7, 2013

This is the best inner city location Rooms are very small but comfy. Bed really good and all amenities available. Little things like having no power point on the bench and having to boil the kettle in the bathroom were small inconveniences.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank sdrpth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wuxi
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 7, 2013

Two nights for business in Melbourne CBD. Could not get a more central location - walking distance to main shopping malls, china town and tram/train options. Room was clean and functional but quite small. Good for one person - maybe a little small for two. Price was reasonable - $125 inc buffet breakfast. Breakfast was ok, the usual hot buffet and contiental options but they ran out of crockery for the tea/coffee station and it was not replaced for 20 mins - a bit tardy. One lift was being upgraded so there was a bit of a wait - this is obviously a temporary inconvenience. I would stay again - it is good value.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank JohnAfromSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Welcome Melbourne

Property: Mercure Welcome Melbourne
Address: 265 Little Bourke Street, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #108 of 156 Hotels in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Welcome Melbourne 3*
Number of rooms: 330
Official Description (provided by the hotel):
Surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants, the 3.5-star Mercure Welcome Melbourne hotel is located in the very heart of Melbourne's CBD and offers guest affordable budget accommodation and a base from which to explore all the attractions and events in Melbourne. Shopping meccas like Emporium Melbourne, Bourke Street Mall and H&M are right on the doorstep of the Mercure Welcome Melbourne hotel, plus other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. Guests can conveniently also take advantage of the free CBD tram service, with a tram stop just metres from the entrance. ... more   less 
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Also Known As:
Mercure Welcome Melbourne Hotel Melbourne
Accor Welcome Melbourne

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