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“Great Place for a few days”

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The Swanston Hotel, Grand Mercure
Ranked #88 of 162 Hotels in Melbourne
Reviewed February 13, 2011

Great location on Swanston with really excellent service from staff on check in and later when help was needed with the WiFi and unlocking the safe. All requests were attended to promptly. Small but good pool, on the 15th floor. While the other restaurants were quite ok it was a pity that the restaurant which used to live on the 15th floor has now become a function room. We bought our room at the accor sale before christmas so it was outstanding value, but at any time it would be value for money.

  • Stayed: February 2011, traveled as a couple
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Thank MelbourneAdrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,216 - 2,222 of 2,549 reviews

Reviewed February 11, 2011

Great location. Food good. Bathroom needed updating - bath needed resurfacing. Overall very good.

  • Stayed: February 2011, traveled with friends
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Thank TassieDavo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Accor traveler
Geelong
1
Reviewed February 8, 2011

  • Stayed: January 2011, traveled as a couple
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Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed February 7, 2011

happy with the visit. thank you. will stay again for sure!

  • Stayed: January 2011, traveled as a couple
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Thank kerrie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
temora
1
Reviewed February 7, 2011

I always stay at this hotel whenever i am in Melbourne for business or pleasure, the location is perfect, the facilities are second to none and the staff are wonderful.

  • Stayed: January 2011, traveled with friends
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2011

  • Stayed: January 2011, traveled as a couple
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Thank peter v
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
Townsville Qld
1
Reviewed February 6, 2011

We had a really great time seeing the sights of Melbourne and experiencing some of the arts and culture that this great city has to offer. The hotel was well located for us to get around to all of the places that we wanted to go and the staff were really kind and helpful.
The rooms were comfortable and clean. We would definately recommend this hotel to others or return there again ourselves if going to Melbourne again.

  • Stayed: January 2011, traveled as a couple
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    • Location
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Swanston Hotel, Grand Mercure

Address: 195 Swanston St, Melbourne, Victoria 3000, Australia (Formerly Mercure Grand Hotel on Swanston)
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Family Hotel in Melbourne
#67 Romantic Hotel in Melbourne
#69 Business Hotel in Melbourne
#78 Luxury Hotel in Melbourne
Price Range: $113 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Swanston Hotel, Grand Mercure 4*
Number of rooms: 200
Official Description (provided by the hotel):
The Swanston Hotel, Grand Mercure is a 4.5-star hotel positioned in an unrivalled location in the very heart of Melbourne's CBD and city, surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants. With shopping meccas like Bourke Street Mall, Emporium Melbourne and H&M right on your doorstep, other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. In addition, with a tram stop conveniently located at the front entrance - a quick tram ride will take you to all major sporting venues including the MCG and Etihad Stadium plus the city's cosmopolitan shopping and entertainment hotspots such as St Kilda, Chapel Street, Bridge Road and Brunswick Street. The Swanston Hotel, Grand Mercure is Melbourne's most centrally located hotel. ... more   less 
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Also Known As:
The Swanston Hotel, Grand Mercure Hotel Melbourne
The Swanston Hotel Grand Accor

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