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“Great location, friendly staff” 5 of 5 stars
Review of The Swanston Hotel, Grand Mercure

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The Swanston Hotel, Grand Mercure
4.0 of 5 Hotel   |   195 Swanston Street, Melbourne, Victoria 3000, Australia (Formerly Mercure Grand Hotel on Swanston) (Central Business District)   |  
Hotel amenities
Ranked #79 of 157 Hotels in Melbourne
Glengarry, Australia
2 reviews
“Great location, friendly staff”
5 of 5 stars Reviewed January 23, 2011

On arrival the staff we friendly and helpful which continue right to the time fo leaving with directions on the best way to travel to the zoo. Even though we had adjoining rooms with our extended family with young children the rooms were comfortable and quiet.

  • Stayed January 2011, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank DJK1106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,105 reviews from our community

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Gold Coast
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24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 22, 2011

Brilliant hotel on the doorstep of the hub of Melbourne. Trams seconds away, cafes everywhere, China Town restaurants across the road. Pleasan, helpful staff. Comfortable beds, fresh linen, beautiful bathroom. What more could you want!

  • Stayed January 2011, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank GCBusinessTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed January 21, 2011

Great location, walking distance to everything, trams at your doorstep. Good city view from room. Had two inter-connecting rooms because of children....very convenient. Lovely buffet breakfast. Friendly and helpful service. Good value. I'll definitely stay there again.

  • Stayed January 2011, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about The Swanston Hotel, Grand Mercure

Address: 195 Swanston Street, Melbourne, Victoria 3000, Australia (Formerly Mercure Grand Hotel on Swanston)
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#51 Family Hotel in Melbourne
#67 Romantic Hotel in Melbourne
#69 Business Hotel in Melbourne
#72 Luxury Hotel in Melbourne
Price Range (Based on Average Rates):
Hotel Class:4 star — The Swanston Hotel, Grand Mercure 4*
Number of rooms: 200
Official Description (provided by the hotel):
The Swanston Hotel, Grand Mercure is a 4.5-star hotel positioned in an unrivalled location in the very heart of Melbourne's CBD and city, surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants. With shopping meccas like Bourke Street Mall, Emporium Melbourne and H&M right on your doorstep, other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. In addition, with a tram stop conveniently located at the front entrance - a quick tram ride will take you to all major sporting venues including the MCG and Etihad Stadium plus the city's cosmopolitan shopping and entertainment hotspots such as St Kilda, Chapel Street, Bridge Road and Brunswick Street. The Swanston Hotel, Grand Mercure is Melbourne's most centrally located hotel. ... more   less 
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Also Known As:
The Swanston Hotel, Grand Mercure Hotel Melbourne
The Swanston Hotel Grand Accor

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