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“Just perfect......”

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The Swanston Hotel, Grand Mercure
Ranked #90 of 161 Hotels in Melbourne
An Accor traveler
Gold Coast
1
Reviewed December 22, 2010

  • Stayed: December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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2,311 - 2,317 of 2,572 reviews

A TripAdvisor Member
Launceston
1
Reviewed December 22, 2010

When travelling, it is so rare to be able to rely on good service, good facilities and comfort. Whenever we enter the doors at the Swanston in Melbourne we are happy to have a haven to come back to. After the business of the day, there is always a welcome and pleasant surroundings to relax, dine and sleep.

  • Stayed: December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Accor traveler
Sydney
1
Reviewed December 21, 2010

  • Stayed: December 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 21, 2010

The Grand Mecure has excellent roooms that are clean and spacious and have great TVs. Fast check in with good valet drivers. I always get a good nights sleep here and have stayed here on 3 occasions. The staff are friendly and aim to please. It has excellent restaurants, close to shops and is next to China Town and within easy reach of entertainment venues. You really get to join in the Melbourne culture. You get a free paper and staff always try to help.I thoroughly recommend this hotel as seriously good.

  • Stayed: December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Abbey2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Accor traveler
Hobart
1
Reviewed December 20, 2010

  • Stayed: December 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
melbourne
1
Reviewed December 20, 2010

We have stayed at the Grand Mercure many times and you cannot beat its location, service or rooms. If driving, its a bit tricky the 1st time (as the entry to the car park/valet is down a laneway) but once known, its easy. The Valet people always come out to meet you and help with the bags, and the reception is always prompt. We had a drama with our breakfasts once, but the Manager soon sorted that out with a room upgrade and free breakfasts next time we stay - and i can honestly say that it was the only drama we have had during the many times we have been there. The only draw back is that being a CBD hotel, there can be some street noise, but that is to be expected given its location. All in all a great value hotel that we would happliy reccommend.

  • Stayed: December 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2010

Check in was very fast and efficient. Room was a good size and very clean. All facilities at the hotel are excellent. Location good and easily accesible.

  • Stayed: December 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Karen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Swanston Hotel, Grand Mercure

Address: 195 Swanston St, Melbourne, Victoria 3000, Australia (Formerly Mercure Grand Hotel on Swanston)
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Family Hotel in Melbourne
#67 Romantic Hotel in Melbourne
#69 Business Hotel in Melbourne
#80 Luxury Hotel in Melbourne
Price Range: $119 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Swanston Hotel, Grand Mercure 4*
Number of rooms: 200
Official Description (provided by the hotel):
The Swanston Hotel, Grand Mercure is a 4.5-star hotel positioned in an unrivalled location in the very heart of Melbourne's CBD and city, surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants. With shopping meccas like Bourke Street Mall, Emporium Melbourne and H&M right on your doorstep, other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. In addition, with a tram stop conveniently located at the front entrance - a quick tram ride will take you to all major sporting venues including the MCG and Etihad Stadium plus the city's cosmopolitan shopping and entertainment hotspots such as St Kilda, Chapel Street, Bridge Road and Brunswick Street. The Swanston Hotel, Grand Mercure is Melbourne's most centrally located hotel. ... more   less 
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Also Known As:
The Swanston Hotel, Grand Mercure Hotel Melbourne
The Swanston Hotel Grand Accor

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