I booked the hotel through wotif.com - so I did get a great room rate - $133 per night. My main complaint was that I had asked for a room not near the elevator as my partner has trouble sleeping with noise - elevator noise being particularly bothersome to him. We were booked into a room directly beside the elevator. In addition, the room was not very clean & cigarette smoke was able to waft through the connecting door to our room (even though we were on a non-smoking floor). We complained to the service desk twice that someone was smoking in one of the rooms next to us - they said they would investigate it, however the smoking continued for our entire stay (4 days). When I got home, all my clothes and my suitcases stunk of smoke. Not a pleasant experience. However, the location of the hotel is ideal for walking around the city and access to the trams/taxis, etc. We did use roomservice as well & the food was excellent.
- Official Description (provided by the hotel):
- The Swanston Hotel, Grand Mercure is a 4.5-star hotel positioned in an unrivalled location in the very heart of Melbourne's CBD and city, surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants. With shopping meccas like Bourke Street Mall, Emporium Melbourne and H&M right on your doorstep, other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. In addition, with a tram stop conveniently located at the front entrance - a quick tram ride will take you to all major sporting venues including the MCG and Etihad Stadium plus the city's cosmopolitan shopping and entertainment hotspots such as St Kilda, Chapel Street, Bridge Road and Brunswick Street. The Swanston Hotel, Grand Mercure is Melbourne's most centrally located hotel. ... more less
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- Also Known As:
- The Swanston Hotel, Grand Mercure Hotel Melbourne
- The Swanston Hotel Grand Accor