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The Swanston Hotel, Grand Mercure
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Savings alert! 16% below average rates

The price you found is 16% lower than this hotel's average rate of $180/night.

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Savings alert! 23% below average rates

The price you found is 23% lower than this hotel's average rate of $128/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (2,691)
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All reviewsthe cocoongreat locationsoul cafetwo double bedsdavid jonescentral locationbourke st mallthe heart of the cityaccor membera bit tiredvalet parkingbuffet breakfastyour doorsteproom was spaciousstreet noisetram stopan upgrade
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Reviewed September 9, 2013

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed September 6, 2013

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed September 5, 2013

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed September 4, 2013

Fantastic hotel, Excellent facilities almost cannot fault it apart from the expensive in hotel food and the bathroom wasn't as modern as hoped! but absolutely fantastic staff so helpful! Great food also! Would Recommend!

  • Stayed: July 2013, traveled with family
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Thank tessagrendal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

Hotel perfect for our needs, a little concerned after reading some reviews, but everything was fine. Yes a refurbishment is needed, new paint ,carpets etc but the room was spacious and clean, all we needed as we spent so little time in it.. Didn't eat at the hotel as there are so many places to try outside, the cocoon bar was great for a cocktail or two!
. Location wise it couldn't be better and if you explain to taxi driver they need to drop you down little side street access is easy.. The staff are excellent , very friendly and eager to help. Overall happy with the experience and would happily stay there again. Ask for a high level room,.

Room Tip: High level room
  • Stayed: August 2013, traveled with family
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Thank jlcreeley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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