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“A nice hotel in the center of the city” 4 of 5 bubbles
Review of The Swanston Hotel, Grand Mercure

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The Swanston Hotel, Grand Mercure
Ranked #82 of 157 Hotels in Melbourne
Chicago, Illinois, USA
Level Contributor
1 review
“A nice hotel in the center of the city”
4 of 5 bubbles Reviewed February 13, 2013

This hotel is right in the center of the city. It is accessible by tram and within walking distance to everything to see in Melbourne's City Center. It is clean, modern and comfortable. My weekend rate was $350 for two nights including the tax on a pre-pay. You do need to be careful of the extra's for internet ($10/day, not a problem though if you public wi-fi from a coffee shop), and breakfast ($16/day for the buffett, but not a problem if you like to have breakfast out). This is a particularily a great find if you like shopping in the small shops. I would stay here again.

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 116TedB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,336 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (262)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Toronto, Canada
Level Contributor
161 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed February 12, 2013

This hotel is in a very good location in Melbourne's CBD -- next to Chinatown and if you're in Melbourne during the Australia Open tennis, it's an easy, scenic walk along the river to the tennis centre. Also just a short walk to Federation Square and Flinders Street Station.

Rooms are a good size, with comfortable beds. Breakfast is a bit pricey since they only provide a full buffet option (we just wanted juice & cereal, but they don't offer an a la carte menu)

  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank honeybee1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart, Australia
Level Contributor
65 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed February 12, 2013

Stay at this hotel to be on the doorstep of Chinatown and heaps of well-priced eating spots and coffee houses just up Little Bourke Street. Booked through Accor AdvantagePlus website, value for location, big, clean room with comfortable bed. The breakfast is passable, the Cocoon Lounge is pleasant for a refreshing drink and their happy hour concept is clever to enjoy a discount on drinks and bar food. Our room 1103 was situated well back from streets so quiet and had good view over central city. This hotel is well-worth considering if you want short-stay in centre of city to soak up its many attractions.

Room Tip: Room 1103 is set well back from streets, so is quiet and offers nice view of city and night lights
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank lookingnorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
1 review
4 of 5 bubbles Reviewed February 12, 2013

This is the fourth time I have used this venue in Melbourne and the staff are consistently well trained and extremely helpful - they go out of their way. This also extends to the little coffee shop. Really comfortable rooms and cost effective. I have not experienced a bad meal in their restaurant and would recommend this to anyone. The location is brilliant for shopping and getting around

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chriss1559
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed February 7, 2013

Excellent location in Melbourne CBD and very reasonable price. Staff are friendly, rooms are spotless. Dining at the hotel is not great (quite limited selection) but with so many choices just a leisurely stroll away, in almost any direction, maybe they just don't feel its important.. The bar is above average and great place to meet before heading out to one of those nearby restaurants. If you are travelling for business and need to iron a shirt you may have to struggle with what I found to be the worst ironing board in existance!

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank IanM16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Swanston Hotel, Grand Mercure

Property: The Swanston Hotel, Grand Mercure
Address: 195 Swanston St, Melbourne, Victoria 3000, Australia (Formerly Mercure Grand Hotel on Swanston)
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Family Hotel in Melbourne
#66 Romantic Hotel in Melbourne
#68 Business Hotel in Melbourne
#76 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Swanston Hotel, Grand Mercure 4*
Number of rooms: 200
Official Description (provided by the hotel):
The Swanston Hotel, Grand Mercure is a 4.5-star hotel positioned in an unrivalled location in the very heart of Melbourne's CBD and city, surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants. With shopping meccas like Bourke Street Mall, Emporium Melbourne and H&M right on your doorstep, other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. In addition, with a tram stop conveniently located at the front entrance - a quick tram ride will take you to all major sporting venues including the MCG and Etihad Stadium plus the city's cosmopolitan shopping and entertainment hotspots such as St Kilda, Chapel Street, Bridge Road and Brunswick Street. The Swanston Hotel, Grand Mercure is Melbourne's most centrally located hotel. ... more   less 
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Also Known As:
The Swanston Hotel, Grand Mercure Hotel Melbourne
The Swanston Hotel Grand Accor

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