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“Amazing one night experience”

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The Swanston Hotel, Grand Mercure
Ranked #90 of 161 Hotels in Melbourne
Reviewed October 1, 2012

Wow! these rooms are amazing and like suites, with a living area, dining area, bedroom and bathroom. Moving from the Mercure Welcome to here was an experience. The rooms were beyond great, lovely furnishings and accomodation in general. They share staff with the Welcome hotel and they are brilliant! cannot hype them enough. Would recommend definately staying at this hotel. Great location, only draw back in my opinion is that it is in the middle of China Town which isn't my cup of tea. But other than that, amazing. Breakfast is average, its better to go elsewhere!

  • Stayed: September 2012, traveled with friends
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Thank Hannah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 28, 2012

First time stay in Melbourne, found hotel to be in a great location for access to city surrounds. We stayed on level 8, found rooms to be a little noisy (adjacent rooms) but very clean and tidy. Could not fault service..

  • Stayed: September 2012, traveled as a couple
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1  Thank j_puggioni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2012

  • Stayed: September 2012, traveled solo
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Thank jenjwill
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed September 27, 2012

The hotel is in a great position within walking distance to all the CBD attractions and fantastic restaurants. Our suite was roomy and the staff were always pleasant . However, on the down side, the buskers music from the streets until 3.00am Friday and Saturday morning was a bit hard to handle.

  • Stayed: September 2012, traveled as a couple
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Thank balmoralavos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2012

  • Stayed: September 2012, traveled with family
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Thank toninicola
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed September 26, 2012

Reasonable hotel right in the heart of tourist Melbourne. We stayed in a room overlooking Swanston St on level 13. The room was clean & comfortable although some of the common areas near the lifts are starting to show some age. Friendly staff at the reception & a nice cafe downstairs. If you stay here,bring along some earplugs as it gets pretty noisy on the streets below during the night.

Room Tip: Rooms facing the Little Bourke St are quieter but the current view is a big hole in the ground due t...
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  • Stayed: September 2012, traveled as a couple
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Thank Shaunwaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2012

Stayed in Executive suite on 12th Floor - we were impressed with the room and the amenities, Liked especially that we could open the window; that we had two televisons (football on one of course!); that there was a microwave; and the at the cleanliness could not be faulted. Bed was very comfortable, too.

Haigh's chocolates in the lobby; the "Black Opal" gaming venue on the ground floor; the remarkable good value for the buffet breakfast in Louden's - all these were extra surprises.

Almost part of China Town; confusing to gain entry until we realised that we needed to drive down Little Bourke Street.

Only slightly negative comment is that the outside noise could be quite clearly heard in the wee hours - but that's OK, we are in a city after all.

Room Tip: Reccommend an executive suite for the space and amenities.
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  • Stayed: September 2012, traveled as a couple
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1  Thank Mariner2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Swanston Hotel, Grand Mercure

Address: 195 Swanston St, Melbourne, Victoria 3000, Australia (Formerly Mercure Grand Hotel on Swanston)
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#67 Romantic Hotel in Melbourne
#69 Business Hotel in Melbourne
#82 Luxury Hotel in Melbourne
Price Range: $116 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Swanston Hotel, Grand Mercure 4*
Number of rooms: 200
Official Description (provided by the hotel):
The Swanston Hotel, Grand Mercure is a 4.5-star hotel positioned in an unrivalled location in the very heart of Melbourne's CBD and city, surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants. With shopping meccas like Bourke Street Mall, Emporium Melbourne and H&M right on your doorstep, other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. In addition, with a tram stop conveniently located at the front entrance - a quick tram ride will take you to all major sporting venues including the MCG and Etihad Stadium plus the city's cosmopolitan shopping and entertainment hotspots such as St Kilda, Chapel Street, Bridge Road and Brunswick Street. The Swanston Hotel, Grand Mercure is Melbourne's most centrally located hotel. ... more   less 
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Also Known As:
The Swanston Hotel, Grand Mercure Hotel Melbourne
The Swanston Hotel Grand Accor

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