I have stayed at this hotel quite a few times on business. The hotel is right in the centre of Melbourne, very close to shopping and restaurants. The rooms vary in size but are all clean and comfortable. Try not to get the rooms facing Swanston St as they can be very noisy as a result of tram bells and noise from people outside late at night. The staff can be varied. They are generally young and you can experience both poor and okay service. The lifts are awful - they are quite jumpy and don't always stop at the floor you selected. The breakfast buffet is fine although a little overpriced. A nice touch on my recent visit was a bottle of wine for my 5th stay at the hotel. I woud rate this hotel about a 3* but good value if at the right price.
- Official Description (provided by the hotel):
- The Swanston Hotel, Grand Mercure is a 4.5-star hotel positioned in an unrivalled location in the very heart of Melbourne's CBD and city, surrounded by the city's most popular business and shopping precincts, theatres, galleries, bars and restaurants. With shopping meccas like Bourke Street Mall, Emporium Melbourne and H&M right on your doorstep, other attractions like Federation Square, Southbank, Her Majesty's and Regent Theatres, Queen Victoria Markets and Melbourne Central Shopping Complex are just a short stroll away. In addition, with a tram stop conveniently located at the front entrance - a quick tram ride will take you to all major sporting venues including the MCG and Etihad Stadium plus the city's cosmopolitan shopping and entertainment hotspots such as St Kilda, Chapel Street, Bridge Road and Brunswick Street. The Swanston Hotel, Grand Mercure is Melbourne's most centrally located hotel. ... more less
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- Also Known As:
- The Swanston Hotel, Grand Mercure Hotel Melbourne
- The Swanston Hotel Grand Accor