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The Swanston Hotel, Grand Mercure
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      Reviews (2,662)
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      705
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      531
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      73
      Show reviews that mention
      All reviewsthe cocoongreat locationsoul cafetwo double bedsdavid jonescentral locationbourke st mallaccor memberthe heart of the citya bit tiredvalet parkingbuffet breakfastyour doorsteproom was spacioustram stopstreet noisean upgrade
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      2,261 - 2,266 of 2,662 reviews
      Reviewed April 13, 2011

      Good position, clean, good service. I like it. We stop here only 1 days but was good.

      • Stayed: April 2011, traveled with family
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      Thank vany076
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
      An Accor traveler
      Hobart
      1
      Reviewed April 12, 2011

      • Stayed: April 2011, traveled on business
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      This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
      Reviewed April 12, 2011

      • Stayed: April 2011, traveled as a couple
        • Value
        • Location
        • Sleep Quality
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        • Cleanliness
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      This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
      A TripAdvisor Member
      Melbourne
      1
      Reviewed April 12, 2011

      room was arrange as a complimentary stay. using our free night as a member. We were unable to stay due to personal circumstances so our parents went to stay on our behalf. when they checked in (after driving 3hrs) they were tol they had to pay as they couldnt redeem the night booked by myself. They had my member number and still ha to pay. I would like the cost of the room refunded and the free night reversed. very unhappy with this event.
      Matt Hall
      0419802604

      • Stayed: March 2011, traveled with friends
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      Thank A TripAdvisor Member
      This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
      Reviewed April 7, 2011

      • Stayed: April 2011, traveled with friends
        • Value
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        • Rooms
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      This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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