My husband and I have been fortunate to spend time in many lovely hotels around the world. After settling back into Melbourne (after our most recent overseas posting in Vancouver), we decided to get a babysitter for the night and be a tourist in our own city.
Shortlisted was Crown Metropol and The Adelphi, however after calling the latter and hearing there was only one room left, I took it as a sign and booked in for a Saturday night stay.
The outstanding customer experience started from the booking call, and filtered through every touch point. At no point were we disappointed, every expectation we had was well and truly surpassed.
We are still talking about the incredible desserts at OmNom, our son is wildly jealous that we swam at *that* pool and the service was impeccable.
As a proud Melburnian, it's with great pride I can say my city does it best with the Adelphi.
- Official Description (provided by the hotel):
- Adelphi Hotel presents an extraordinary palette of temptations. Swinging couches, signature desserts, cocktails, candles and a pillow scent menu are merely the entree. Discover thirty-four sumptuous rooms, world-class amenities, our serene foyer, function areas and famous pool, as well as Ezard restaurant, Mon Bijou cocktail bar and the new Om Nom dessert restaurant and bar.Centrally located moments from Federation Square, yet tucked away on Flinders Lane,our guests enjoy the sensation of escape. Give in to rare indulgence. Let your eyes take in the colour and the light. Lose yourself in luxury, in texture. Absorb the subtle scents and soft sounds, the whispers, laughter and music. Dig in to experience delectable taste like never before. Settle in for the sweetest of dreams. Dive in, to be enlivened. Adelphi Hotel offers a variety of rooms and suites, catering to differing needs, occasions and budgets. All accommodation features contemporary styling and amenity, brand new plush carpets, modern LED strip lighting and bedroom vanity units. Relax with the in-room entertainment system and 40-inch flat-screen LED Smart TV. Enjoy our large, well-ventilated bathrooms and Appelles Apothecary bathroom treats. When required, work away at a writing desk with additional power points for laptops, mobile phones and iPods, plus bedside iHome docking station/radio alarm clock and universal connections for all audio devices including iPhone 5. Double beds are king-sized, with an additional rollaway bed for each room available upon request. Room rates include Wifi access, free local phone calls, a range of delicious in-room snacks and refreshments, and a welcome drink at the bar. The Boardroom at Adelphi makes an impressive setting for boardroom meetings and small-scale business events for up to 10 people. Located on the 8th floor, with north-facing windows overlooking Flinders Lane, it is bright, spacious and well appointed. ... more less
- Reservation Options:
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- Also Known As:
- Adelphi Hotel Melbourne