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“One night stay”
Review of Atlantis Hotel

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Atlantis Hotel
Ranked #95 of 161 Hotels in Melbourne
Reviewed November 1, 2013

Had an overnight stay Saturday just gone. Had a good room on floor 14...reasonably quiet except for the occasional rowdy guest (s) in the hallways.

Room and bed clean and comfortable.

No mini bars in room, thought there is a snack as well as soft drink vending machine in the reception area.

I am not sure what views people expect? In the city, close to rail way lines and other buildings, the view isn't going to be spectacular and how long do you stay in the room actually looking at it?

Breakfast is reasonable....cereal, toast, fruit, yoghurt, scrambled eggs, baked beans, juices.

Close to trams, shops, train station and not to far to walk to Crown entertainment precinct or the South Wharf DFO.

Probably more a 3.5stars than 4star stay.

  • Stayed: October 2013, traveled solo
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Thank 2shea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,015 - 1,021 of 1,910 reviews

Reviewed November 1, 2013

Paid $105 to stay on the 31st of October 2013!
No windows no views but was made aware of that prior to booking! Room was good but didn't have no fitted sheets just a flat sheet over a mattress protector, I got hot and didn't have a sheet at all :-( disappointing.
No microwave ... Kettle was dirty..
My sheet and doona cover had stains had one towel for two people and one shampoo and one conditioner for two people one bath mat no toilet roll just one that was neary finished!
The girls behind the desk one was blonde and attractive but she is very snobby she seemed to be rude and comment on the way people look an laugh at them along with a brunette person!!
I had a free breakfast not much part from bake beans cereals horrible youghurt and scrambled eggs ( perhaps crossionts and and few more yummy varieties be nice more fruit ECT) but can't complain as it was complimentary !!
Bathroom u can't look the door from the inside?? The fan was dirty!! hair in shower plug ?? Very boring room have to pay $15 watch one movie!! But liked how Ivan check your account on the tv
Do not get room service !!
it is disgusting had the chicken parmie it was not nice and no sauce very dry!! The pizza is under cooked and the base is brought from Coles and just waste of $55 !! Also the room menus are out of date so food is like $5 extr now !!
I do how ever think it is good location and food cheap stay I think the service would have being terrific if the girls wernt so stuck up making comments and laughing at people I felt sorry for the every one they made fun of!!
Including me I also got laughed at I have never felt so upset I felt like I wasn't welcome at all !! So if ur not good looking I suggest not to go unless you want to be picked on and degraded
Brooke.Stagg83@gmail.com

  • Stayed: October 2013
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2  Thank Staggific
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

My husband and I stayed here for the weekend. The hotel has a good location, for what you pay I think it was a good value.the hotel lacks character, but for 150 a night in the heart of the city it does the job. Service was really quick and easy to check in, room was clean and quiet.

  • Stayed: October 2013, traveled as a couple
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Thank Jess D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2013

After getting a great deal for a "grandview room" from expedia it seemed to be a great start to our trip. We arrived well before checkin in time (around 9am) but there was no problem checking in early much to our delight. The room was big enough although the bathroom was certainly a one person traffic area. The view well it was grand alright, grand viewing of a construction site so not the greatest but that does not really bother me. The pool area is in much need of some patch up work as there was a hole in the ceiling but looked very good on the whole. The staff at the front desk were friendly, but it must be said did not exactly exude a professional nature. Regardless it was a very good stay and a great start to my trip.

  • Stayed: October 2013, traveled as a couple
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Thank steve321123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2013

This new hotel in Spencer Street Melbourne is conveniently situated close to Southern Cross Station, Tram Stops and Docklands. Although quite basic, the room was comfortable, fresh and new. Unfortunately it completely lacks character and is not the sort of hotel you would choose to spend much time at other than to rest your head after a busy day exploring wonderful Melbourne (although there is an indoor swimming pool and a reasonably well equipped gym). We chose not to have the optional breakfast as there are plenty of places to eat within a short walk of the hotel. All in all, it was reasonable value for money.

Stayed: October 2013, traveled as a couple
Thank Robin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

my partner and i booked a grandview room for 1 night. had an early flight so arrived to the hotel early, asked reception if they could check me in early and they did..2 hours early actually(at no extra charge). i thought great! went to my room it was dirty, towels everywhere, rubbish obviously the cleaners hadn't been through yet (but then again, they did check me in 2 hours early so i didn't mind).
so much for a grandview i was looking directly at the construction site and i swear the workers could see me too lol. reception staff apologized and i asked for a room higher than level 10. 18 floors she gave me a room on level 17! the best view :) location is good, close to coles like 2 minute walk, outlet mall, a salon downstairs, parking a bit tight and expensive $15 per night. gym is small but its ok, they have no water fountain to refill your bottle. sauna and pool is nice. i like how they have different wifi plans different prices etc and you can book it through the t.v you don't have to call reception. as for the actual room, it was average but it was worth my money spent. check in and out was easy and fast.

i would stay here again, most definitely! :)

Room Tip: ask for a room higher than level 10 or else you WILL be looking directly into the construction site.
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  • Stayed: October 2013, traveled as a couple
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1  Thank nask12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013

I have Best Western Reward Daimond. Staff at front never help anything, not helpful , not friendly. I request everything seem they never know about benefit. I have to ask and tell them and finally they reject all of my request.

ROOM : OK GREAT, comfortable
Bathroom : Too small. Water is ok, can control hot or cold. bathroom can't lock from inside !!!
BED : ok but pillow seem too soft.

Safe not working.

There is microwave in room, one sofa.

Microwave DONT TRY to use more time than 1 min. It's burn easy.

Breakfast was terrible. There is nothing to eat just cornflake, tea , milk , coffee, egg , bread and yam.

Room Tip: If price higher than $100 you should try other hotel. This hotel room is ok. Good location. There is...
See more room tips
  • Stayed: October 2013, traveled with family
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1  Thank SaLaPaOSiWaN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atlantis Hotel

Address: 300 Spencer St, Melbourne, Victoria 3000, Australia (Formerly Best Western Atlantis Hotel)
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Melbourne
#86 Luxury Hotel in Melbourne
Price Range: $73 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis Hotel 4*
Number of rooms: 232
Official Description (provided by the hotel):
The 4 Star Atlantis Hotel welcomes business and leisure travelers into a comfortable atmosphere where you'll feel right at home. Located on Spencer Street and right opposite Southern Cross Station and Etihad Stadium and easy walking distance to all the marvelous Melbourne has to offer. Connect with comfort in one of our 232 guest rooms, 160 of which were only opened in August 2009 whilst the others have just undergone a complete refurbishment. These contemporary rooms all contain sleek furnishings, flat-panel 32 Inch LCD TVs, a comfortable bed, a generous working desk and some with City or Docklands views. Whether you're in Melbourne on official business or as a citizen of leisure, the Atlantis Hotel is your connection to the heart of the city.Bringing your car? The Atlantis Hotel has car parking available on-site for a nominal charge of $15 per night. Want to keep fit and active whilst at the hotel? Then why not head down to the heated pool for a few laps, jump into the gym for a workout on our LifeFitness® equipment or just relax in the sauna? However should you prefer to relax whilst at the hotel then why not speak to one of our friendly reception staff for some great tips on where to eat or drink in town. We can also arrange tours and offer advice on what to do and see whilst you are in Melbourne. ... more   less 
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Also Known As:
Best Western Melbourne
Melbourne Best Western

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