This hotel has a few shortcomings. They do not provide a top sheet under the doona - this makes a comfortable sleep impossible as it is too hot under the doona. If this is to save on laundry then it is false economy as you need to adjust the aircon down to 10 or 11 degrees using more energy. After the first night the front desk did offer a sheet but it took from 10.00am when the request went in to 10.30pm when after asking for the third time, someone from the front desk bought it up.
The room service was less than ordinary. It was after 2.30 on day2 when the room was serviced.The frayed and not very clean bathmat for the first night was replaced with a better quality one but the toilet and handbasin had not been cleaned ! Towels were ordinary.
On the positive side car parking in the CBD is a bonus and the day rate of $15 is fair. Location is excellent but the room rates vary a lot. Our room was on the 12th floor with city views and was quite spacious - the bed was comfortable despite the sauna like first night.
Probably would stay again but would not be a first choice.
- Official Description (provided by the hotel):
- The 4 Star Atlantis Hotel welcomes business and leisure travelers into a comfortable atmosphere where you'll feel right at home. Located on Spencer Street and right opposite Southern Cross Station and Etihad Stadium and easy walking distance to all the marvelous Melbourne has to offer. Connect with comfort in one of our 232 guest rooms, 160 of which were only opened in August 2009 whilst the others have just undergone a complete refurbishment. These contemporary rooms all contain sleek furnishings, flat-panel 32 Inch LCD TVs, a comfortable bed, a generous working desk and some with City or Docklands views. Whether you're in Melbourne on official business or as a citizen of leisure, the Atlantis Hotel is your connection to the heart of the city.Bringing your car? The Atlantis Hotel has car parking available on-site for a nominal charge of $15 per night. Want to keep fit and active whilst at the hotel? Then why not head down to the heated pool for a few laps, jump into the gym for a workout on our LifeFitness® equipment or just relax in the sauna? However should you prefer to relax whilst at the hotel then why not speak to one of our friendly reception staff for some great tips on where to eat or drink in town. We can also arrange tours and offer advice on what to do and see whilst you are in Melbourne. ... more less
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- Also Known As:
- Best Western Melbourne
- Melbourne Best Western