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“Wonderful Staff, Great Location” 5 of 5 stars
Review of Melbourne Marriott Hotel

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Melbourne Marriott Hotel
Ranked #16 of 157 Hotels in Melbourne
Certificate of Excellence
Kansas
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Wonderful Staff, Great Location”
5 of 5 stars Reviewed December 12, 2013

Spent 5 nights there and enjoyed every minute. All the staff were friendly and very helpful. When I asked for advise on taking a road trip on the Great Ocean Drive, I got a hand written map with tips and a free bottle of wine delivered to my room!!!! The locate is perfect for walking to all the best downtown places and is located 2 blocks from the free trolley line that circles downtown.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank picklemania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelbourneMarriott, Guest Relations Manager at Melbourne Marriott Hotel, responded to this review, December 15, 2013
Dear Picklemania,

THANK YOU!

Such a wonderful review. So glad you enjoyed your time at the Melbourne Marriott. Glad you had the time to venture down the great ocean road during your visit as well!

I hope you chose to stay with us gain during your next visit to Melbourne.

Sincerely,

Edward White
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,232 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Wichita, KS USA
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 10, 2013 via mobile

Good, clean hotel. I only ate breakfast at the hotel but found it good. Hotel is located very near China town and within walking distance to nearby markets. Biggest disappointment was the bed mattress that sagged in the middle and offered the worst night sleep experience. I would not expect this from Marriott but I found one thousands of miles from home when I needed rest the most and ended up with sore back pains. Thanks.....

Stayed December 2013, traveled on business
Helpful?
2 Thank justinict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelbourneMarriott, Guest Relations Manager at Melbourne Marriott Hotel, responded to this review, December 12, 2013
Dear justinict,

Thank you for taking the time to post a review following your recent stay with us.

I am sorry to hear that you experienced problems with our mattress; I understand how important a good night’s rest is so I do apologize. Please do get in contact with me directly at the hotel on (03) 9660 1154 so we can discuss this further, and possibly see what we can do to make your stay more enjoyable during your next visit.

Sincerely,

Edward White.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 10, 2013

This is hotel is great value for money.

The reception staff were also extremely welcoming and helpful. They definitely went above and beyond to make sure our stay was enjoyable - offering some great tips for our road trip along the Great Ocean Road and providing a lot of recommendations for where to eat in Melbourne. As we were on our honeymoon, we were also greeted with some sparkling wine on arrival.

We stayed in a suite which was absolutely huge for the money we paid. Very spacious, light and tastefully decorated. Great value for money. The breakfast was nice and the hotel is in a great central location.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank louise t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelbourneMarriott, Guest Relations Manager at Melbourne Marriott Hotel, responded to this review, December 12, 2013
Dear Louise t,

WOW! Thank you very much for taking the time to write a such a lovely review following your recent stay with us.

Very glad to hear that you enjoyed your honeymoon in one of our suites. Sounds like you had a great time in Melbourne as well, doing a road trip down the Great Ocean Road is something everyone has to expereince!

I do hope that we get to welcome you back to the hotel during your next visit to Melbourne.

Sincerely,

Edward White
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flemington, NJ
Level Contributor
60 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed December 9, 2013

My wife, 2 year old child and I stayed here for 2 nights in November 2013. We booked a direct transfer from the airport to the hotel. The rooms are nice and are of Marriott standards. The Executive lounge was nice and very calm.

We ate dinner one night at the restaurant downstairs and the prices are very expensive. However, restaurants are very expensive (for Americans) in Australia. The food was good though.

The location is in the heart of the city and it is located near many restaurants and shopping locations. We used points for our stay as the cost of the hotel rooms was very expensive.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ajphilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelbourneMarriott, Guest Relations Manager at Melbourne Marriott Hotel, responded to this review, December 10, 2013
Dead ajphilly,

Thanks for writing posting a review following your recent visit to our hotel.

Glad to hear that you and your family enjoyed your time in Melbourne and at our hotel.

I do hope that we get to welcome you back in the future when you next visit Melbourne!

Sincerely,

Edward White
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed December 8, 2013 via mobile

Stayed here for the weekend and many times before still the same helpful, friendly service. Rooms were clean and looked after well.
Love that it is so close to restaurants and public transport, taxis etc.
Had buffet breakfast both mornings it was delicious always look forward to it.
I will stay here every time I come to the city and recommend this hotel to everyone!!

Stayed December 2013, traveled with friends
Helpful?
Thank Krittypoo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelbourneMarriott, Guest Relations Manager at Melbourne Marriott Hotel, responded to this review, December 10, 2013
Dear Krittypoo1,

Thank you very much for posting a review following your recent stay at our hotel.

Our chefs do a great job at our buffet breakfasts in the morning, and they always appreciate this positive feedback. Glad that you enjoyed our central location!

Look forward to welcoming you back to the hotel during your next visit.

Sincerely,

Edward White
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 4, 2013

This hotel is very centrally located, near the bus and train stations, Every staff member we encountered was so friendly and helpful (our expectations are very high for Marriott properties, and this one exceeded what we expected).

We had access to the Exec lounge so we had free breakfasts, evening snack and open bar-what more could you ask for? Our trip to Melbourne was great and it was only enhanced by our stay at this hotel. If you are looking for a hotel in Melbourne, you cannot go wrong if you pick this one.

Stayed November 2013, traveled as a couple
Helpful?
1 Thank Alan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelbourneMarriott, Guest Relations Manager at Melbourne Marriott Hotel, responded to this review, December 10, 2013
Dear Alan E,

WOW! What a fantastic to review! Thank you very much for taking the time to write about your recent experience with us here at Melbourne Marriott.

It is so pleasing to hear that we exceeded your expectations! This is what our staff aim to do on a daily basis.

Also glad to hear that you enjoyed our executive lounge access, it certainly does provide good value.

I do hope that we see you again in the near future.

Sincerely,

Edward White
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
80 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 stars Reviewed December 4, 2013 via mobile

We had a night out in the city and decided to stay. We had an awful night at the Langham a couple of weeks ago, so we thought we would try the Marriott! Fantastic night and the Langham could learn about customer service from the Marriott! It is completely the opposite of the Langham - a modern, clean, crisp 5 star, impeccable service, and much less expensive! Thoroughly recommend it!

Stayed December 2013
Helpful?
1 Thank Donna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelbourneMarriott, Guest Relations Manager at Melbourne Marriott Hotel, responded to this review, December 10, 2013
Dear Donna S,

Thank you very much for taking the time to write about your recent expereince with us here at the Melbourne Marriott.

I am very happy to hear that you enjoyed your stay with us! I will pass on your feedback to the team.

I do hope you consider staying with us again next time you are visiting Melbourne city.

Sincerely,

Edward White
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melbourne Marriott Hotel

Property: Melbourne Marriott Hotel
Address: Corner Exhibition And Lonsdale Streets, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Melbourne
#13 Romantic Hotel in Melbourne
#16 Luxury Hotel in Melbourne
#19 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Melbourne Marriott Hotel 5*
Number of rooms: 186
Official Description (provided by the hotel):
Located in the heart of the city, the luxury Melbourne Marriott Hotel features exceptional facilities and service that is unparalleled amongst other Melbourne luxury hotels. Boutique in size, yet grand in style, the Marriott offers the perfect welcome. Featuring spacious rooms, starting from 36 square meters in size, our luxury Melbourne hotel's accommodations are at the center of the city's theater precinct and just minutes from the shopping delights of Bourke and Collins streets, as well as the cultural and culinary extravaganza of Chinatown, Melbourne Museum and Royal Exhibition Building. For sports enthusiasts, our hotel is a short walk from MCG and Rod Laver Arena and only a seven-minute tram ride to Etihad Stadium. And for business travelers, we offer stylish, state-of-the-art event space for up to 250 guests, as well as on-site event managers, exceptional catering and a full-service business center. Discover a leader among luxury Melbourne hotels at Marriott. ... more   less 
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Also Known As:
Marriott Melbourne
Melbourne Marriott

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