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“Nice Hotel but the price was a little over the top” 4 of 5 stars
Review of Melbourne Marriott Hotel

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Melbourne Marriott Hotel
5.0 of 5 Hotel   |   Corner Exhibition And Lonsdale Streets, Melbourne, Victoria 3000, Australia (Central Business District)   |  
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Ranked #15 of 156 Hotels in Melbourne
Certificate of Excellence
Melbourne, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice Hotel but the price was a little over the top”
4 of 5 stars Reviewed February 13, 2013

My family and I stayed at this hotel for our 25th wedding anniversery and can I say that they did their best to make our anniversary a memorable one by decorating our room with flowers as I have requested them to do so. The room is beautiful, location great, service nice, staff courteous but the price I paid for my 3 day stay was a bit high for what im used to paying as I travel a fair bit. I will recommend this place based on the service and location but I guess we are in Australia and this country we pay through out teeth for everything

Room Tip: if you have a special event call them and ask to accomodate your request such as flowers
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  • Stayed March 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Joseph L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,180 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Quezon City
Level Contributor
58 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed February 12, 2013

The room with an extra bed was large and comfortable for a family stay.
All of downtown Melbourne beckons when you step out of the hotel.The bus stop for the free hop-on-hop-off bus is short 2 blocks from the hotel. The free tram ride around city has the nearest station at a 10-minute leisurely walk.
The service was at par with Marriott standards. The bellhops are efficient and the front desk staff was very helpful.

Room Tip: The room with an extra bed is very spacious.
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank valmun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelbourneMarriott, Guest Relations Manager at Melbourne Marriott Hotel, responded to this review, February 13, 2013
So pleased you enjoyed your visit. Our hotel is very well located in the CBD and the free tram around the city is very handy for a lot of our 'leisure' guests. Our rooms with two double beds are a good configuration. Hope to have you and the family back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed February 2, 2013 via mobile

Fantastically situated.

The reception staff are efficient and helpful. Check in was easy

The rooms are spotless and well equipped. Decent TV. Massive bathroom. Light and bright. Comfy bed with premier linen.

Excellent room service. Lovely staff. Breakfast had all the offerings.

Only 1 fault. We were on the floor 8. Even here we heard street noise.(partying drunks). It did not keep us awake but if were on thea lower level or lighter sleepers it could have. Surprised the rooms are not double glazed.

  • Stayed February 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Joseph L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelbourneMarriott, Guest Relations Manager at Melbourne Marriott Hotel, responded to this review, February 5, 2013
Great to hear you found the Melbourne Marriott well located and you enjoyed your room and breakfast and found the staff helpful. I was surprised to hear that you were aware of street noise in your room and apologise for the intrusion. All rooms at the front of the building (facing Exhibition Street) are double glazed and the rooms facing the pool area are not double glazed. They do open just a few inches as many guests like to have the option to let some fresh air in. I'm not sure what direction your room was facing on the 8th floor. We rarely receive feedback regarding external noise and can only imagine the people partying in the street must have been especially noisy. Please accept our apologies on this occasion. I do hope we will have the opportunity to welcome you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greater Perth, Australia
Level Contributor
159 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed January 31, 2013

Upon check in, which was quite early we were greeted and checked in promptly. Our room was ready at 10.30 a.m. and allowed to check in immediately. We were prepared to leave our bags and sight see until 2.00 pm. The rooms are quite large and as we were staying 5 days this was great. We were given some great recommendations for lunch nearby from the check in desk which proved to be excellent. (The restaurant was called Red Spice Road) and I suggest you order the Pork Belly.

The pool could do with a face lift, the gym is small but equipment is excellent. We were the only couple in the restaurant the night we dined and I thought our meal was ordinary. The steak I ordered was swimming in sauce, a little overdone (I'm not sure but It looked as though it had been precooked along with the thick cut chips as they tasted soggy and were limp, not crisp). We ordered in-room service which was faultless. The burger was great and the chips crunchy and perfect. Also desert was beautiful. So we were disappointed with our restaurant meal. I think this is our only negative.

All in all our stay was fantastic. The hotel is close to some fabulous restaurants and only a short walk to main shopping area of Melbourne. Would highly recommend it.

  • Stayed January 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JW1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelbourneMarriott, Guest Relations Manager at Melbourne Marriott Hotel, responded to this review, February 5, 2013
Thanks so much for your feedback on your recent stay with us. Delighted you enjoyed your visit. You'd be pleased to know that a refurbishment of our pool area is on our agenda. So sorry to hear of the disappointment with your meal in our restaurant. Please be assured this is not our usual standard. Thank goodness your meal via Room Service was well up to par! Look forward to the opportunity to welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed January 29, 2013

Stayed for a week, mainly for the Oz Open tennis, 23 - 30 Jan 2013.
Good value, well positioned, and well appointed hotel.
Friendly and efficient staff.
Visit Melbourne every year and would definitely stay again.

Room Tip: Top or upper floor. Bargain for a free or cheap upgrade. The usual!
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank DebJD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed January 23, 2013

Stayed 2 nights paid a whopping €415 per night ( Australian tennis open was on ) then got charged €4.95 per day for wifi!!!
Had to change rooms first night (1.30am) air conditioning didn't work,

Stayed in better hotel for a lot less , with free wifi!!!!

Room Tip: Paid $415. Per night , ( Australian tennis open was on) air conditioning didn't work in first r...
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  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Pawnese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australi
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 20, 2013

My husband and I stayed at the Marriott for our wedding night, and we were so glad with the choice we made!

Our car pulled up at the hotel, and I was still in my wedding dress and had about 3 of hotel staff rush over and assist with our bags, making sure I was okay to get out of the car and personally escort us to reception desk to check in. The staff were all so genuine and thoughtful.

We received a lovely bottle of chilled champagne and some tasty sweets, a lovely touch which wasn't expected but very much appreciated.

Room was beautiful, spacious and very clean. Spa bath was nice and deep too!

Highly recommended to friends and family.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Saturdaisy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Melbourne Marriott Hotel

Property: Melbourne Marriott Hotel
Address: Corner Exhibition And Lonsdale Streets, Melbourne, Victoria 3000, Australia
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Melbourne
#13 Romantic Hotel in Melbourne
#14 Luxury Hotel in Melbourne
#19 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Melbourne Marriott Hotel 5*
Number of rooms: 186
Official Description (provided by the hotel):
Located in the heart of the city, the luxury Melbourne Marriott Hotel features exceptional facilities and service that is unparalleled amongst other Melbourne luxury hotels. Boutique in size, yet grand in style, the Marriott offers the perfect welcome. Featuring spacious rooms, starting from 36 square meters in size, our luxury Melbourne hotel's accommodations are at the center of the city's theater precinct and just minutes from the shopping delights of Bourke and Collins streets, as well as the cultural and culinary extravaganza of Chinatown, Melbourne Museum and Royal Exhibition Building. For sports enthusiasts, our hotel is a short walk from MCG and Rod Laver Arena and only a seven-minute tram ride to Etihad Stadium. And for business travelers, we offer stylish, state-of-the-art event space for up to 250 guests, as well as on-site event managers, exceptional catering and a full-service business center. Discover a leader among luxury Melbourne hotels at Marriott. ... more   less 
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Also Known As:
Marriott Melbourne
Melbourne Marriott

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