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“Marriott in Melbourne, Australia”

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Melbourne Marriott Hotel
Ranked #9 of 160 Hotels in Melbourne
Certificate of Excellence
Seattle, Washington
Level 4 Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Marriott in Melbourne, Australia”
Reviewed January 12, 2013

The hotel was ideally located and the staff was very courteous. The only downside was that I had mentioned to the staff that it was my wife and my 30th wedding anniversary, I am a platimum member and have shown my loyalty to the Marriott chain for over 400 nights stay. It would have been nice if the hotel acknowlege it in some way for my wife. But I guess they get a lot of guests celebrating their anniversary. But it was merely a minor distraction/blemish on an otherwise excellent stay. I can recommend this hotel easily, but do not expect anything special from them. You are just another guest coming through the door. But they do provide very good service. I found the concierge the most helpful.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,538 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (279)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Arlington, Texas
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 12, 2013

Very friendly and accommodating staff. After discovering our first room was very close to the lifts/elevators I asked if we could be moved. They did not hesitate my request and we were moved. I was given maps, directions, suggestions on places to visit. The room was spacious including the bathroom Very clean and very nice. Much extra help was offered in setting up our free wifi service, also. I would recommend this hotel offer airport shuttle service as that seemed to be my only dislike of this hotel.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sooner Fan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
170 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 288 helpful votes
Reviewed January 9, 2013

The staff are very pleasant at this hotel and are helpful. From check-in to check-out everybody was friendly.

The location of the hotel is convenient and an easy walk to most attractions in the city.

The room was of a good size. Beds were comfortable and had soft pillows which allowed for a good sleep. The bathroom is a good size with a shower only which I don't mind as prefer it over having a shower over bath. If you are a Marriott Rewards member you get free wifi in the room but didn't try it as didn't have the need for it.

Still as good as my previous stays so would recommend this hotel.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rc33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 5 Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed January 9, 2013

Not at all flashy, nothing over the top; but very good in all aspects. Staff are efficient, friendly, and very helpful; we found that nothing was too much trouble for them. The room we had was called a Premier Guest Room on the 6th floor. Our window looked out on the tree tops from the pool floor, and onto Lonsdale Street. Beautifully furnished with quality fittings, wonderfully comfortable bed.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mariner2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 7, 2013

The hotel was average and the staff was pretty much incompetent. Any time we called down the concierge for help whether it be for restaurant recommendations or a query about laundry they said they would call us back and then never did. It actually became a joke. The pool was also run down and flooded with kids. We did eat dinner there one night and the food at the restaurant was actually pretty good.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Stephanyj328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelbourneMarriott, General Manager at Melbourne Marriott Hotel, responded to this review, January 8, 2013
Thank you for your feedback. I am extremely disappointed to read about the level of service that you received during your recent stay with us. I would very much appreciate it if you could please call me at 03 9660 1175 so as to further investigate your poor experience at our hotel. In the meantime, please accept our sincere apologies for the inconvenience caused during your stay.

Best Regards,
George Varughese
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level 6 Contributor
79 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed January 6, 2013

Melbourne Marriott is what you expect from the rest of the Marriott hotels - Good service, good rooms, good location.
From check-in to check-out, there were no problems. Wifi is complimentary in the guest room...although you have to check the basic ($9.95/24hour) service, the hotel takes it out when you check out. Reception staff is very friendly and efficient. The porter was very courteous and showed where everything is.
Room is clean and spacious with a comfortable bed, lots of pillows, a small sofa, coffee maker and a bread toaster (what a surprise item), an in room safe, and large bathroom and toilet.
Location is great. A couple of blocks up to take the complimentary Circle City Tram (Streetcar # 35) that goes around the city. Takes about 90 minutes to take the whole route.
A couple of blocks down are numerous restaurants. Walking distance to Chinatown and Greek Town.
I would highly recommend this hotel.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank R_Reyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level 4 Contributor
43 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 5, 2013

Just checked out of a very well planned hotel. Everything worked from check in to check out. Room was very spacious with small couch and separate work desk. Huge window let in lots of light. Bedside control's for room lights, bedside table light, overhead reading lights (a big plus) and night light. Very large flat screen TV with easy to use remote. Extra large bathroom. Doubledoor closet with safe, iron etc. You can tell that whoever designed the room spent a lot of time in hotel rooms and used the best ideas.

Location was good. Walking distance to Chinatown, Greektown, and lots of places to eat and shop.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobertSanFrancisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Melbourne Marriott Hotel

Property: Melbourne Marriott Hotel
Address: Corner Exhibition & Lonsdale Streets, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Melbourne
#10 Family Hotel in Melbourne
#13 Romantic Hotel in Melbourne
#19 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Melbourne Marriott Hotel 5*
Number of rooms: 185
Official Description (provided by the hotel):
Located in the heart of the city, the luxury Melbourne Marriott Hotel features exceptional facilities and unparalleled service. Boutique in size yet grand in style, our hotel offers the perfect welcome. Our accommodations are at the center of the city's theater precinct and just minutes from the shopping delights of Bourke and Collins streets. Additionally, our hotel places you within a short distance from the Melbourne Museum, Royal Exhibition Building and the cultural and culinary extravaganza of Chinatown.For business travelers, we offer on-site event managers, exceptional catering and a full-service business center. Discover a leader among luxury hotels at Marriott Melbourne. ... more   less 
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Also Known As:
Marriott Melbourne
Melbourne Marriott

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