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“Old and stale”

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Quality Hotel Batman's Hill on Collins
Ranked #103 of 160 Hotels in Melbourne
1 review
“Old and stale”
Reviewed July 31, 2011

We stayed here one night and thank god it was only one night, the standard room is the size of a shoebox and so we payed $30 for an upgrade, although the room is bigger the room smelt of bleach and the furniture and interior is in need of a desperate upgrade. Location is good but that is all

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andreamaree0511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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892 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Townsville, Australia
Level 5 Contributor
84 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed June 25, 2011

Whilst this hotel is in an excellent location be aware that the hotel rooms are very small, I was on my own so this was not a problem really, but would hate to stay here with my partner. The floor is not carpeted so seems pretty cold in winter, although the heating was quite good, but there was just no cosiness to it. The a/c units could be heard running throughout the night.
The bathroom was so little and very basic, the wardrobe a silly size with difficult hanging space. The price I got it for was good, so that must be taken into account.
Thankfully the room had a flatscreen TV, the bed was reasonably comfy.
Checkin and out was OK, nothing to rave about, staff didn`t really seem to bother too much.
Room service menus looked as old as the hills, and certainly didn`t look inviting enough to try.
The bar/cafe looks fine, but I didn`t try it.
The location is terrific to Etihad and the trains and trams all steps away.
No way on earth is it a 4 star.

  • Stayed May 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank kezCairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth WA
Level 5 Contributor
80 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed June 24, 2011

Check in was swift and staff were always friendly when approached during our stay. The room although not the Ritz was comfortable, I would of preferred the king bed to be in one piece not two joined but this was mentioned during the booking process so the choice to book the room was ours. The room had a coffee table and two lounge chairs the t.v. was a flat screen on swival stand, so could be turned so could be watched from the chairs. Outside noise was not a problem in the room- even though our stay extended over a weekend. The hot water system failed while we were there but was attended to promptly only causing minor inconvenience over one night. Room service we were informed would take 40 minutes. This was timed well- with our delivery to the door 40 minutes after our order taken. The food was good and , hot. I would definately recommend this hotel when staying in Melbourne, location is excellent for major tourist attractions and sporting events. Parking at $22.00 night if available also good value. We also appreciated our late check out.

Room Tip: High room not near a lift
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  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Janny_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 19, 2011

Room was great, not a large one but large enough. The bathroom is CLEAN! White tiled, not a speck of dirt. Good job done by the cleaning staff! We reached ahead of check in time, they managed to check us in 2 hours earlier. And our check out time was based on the time our airport transfer was coming, that means 2.5 hours later then the standard check-out time, at no extra charge. We were very happy!

Great location. Halal food available within a 5-7 minute walk. Walking distance to factory outlets / queen vic market / southern cross station.

Stayed June 2011, traveled as a couple
Helpful?
Thank naz16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thane, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 8, 2011

Good Hotel, Located at Collins Street. good breakfast. All the locations in the city are nearby. even you can walk. City free tram is available just back side at Flinders Street corner. Shopping centres are nearby. For tourist pick point at Federation Square which is just half a kilometre away. Melbourne Exhibition centre is also nearby. Good service staff. Good waiting room. Best quality tasty food. Though I am a vegitarian I enjoyed the limited veg meals available at the restaurant. Indian restaurants are neary by. It is located exactly opposite of city central station. Good connectivity for all around the place. Rooms are very good. Kept neat and tidy.
The courtesy is very good. In fact I felt very cozy in the room.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ramki78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 28, 2011

We read the reviews for this hotel and since they were not that positive, we decided to stay here only for one night. But we were amazed! The room was big and spacy, like a mini apartment for a family of 4. We were very sorry when we had to move to another hotel which was far less spacy and not as good. The staff were very helpful and very friendly. The hotel is placed in a very good location and there are many nice cafes around. I definitely recommend this hotel to families of 4 or more because the rooms are very spacy and comfy. One of the best hotrls I have ever stayed in!

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristiana2706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crewe, United Kingdom
Level 6 Contributor
106 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed May 25, 2011

We stayed at the hotel over the Easter weekend. I was horrified when I arrived outside the hotel - there were some major roadworks going on and I was told they would be happening on a 24 hour basis throughout the weekend.

Thankfully the hotel was able to find us a room at the back of the hotel and we weren't affected by the noise from the roadworks. The hotel also gave us free breakfast and internet for our inconvenience, and have since given a 50% off voucher for our next stay.

The room itself was comfortable, with a king size bed. Buffet breakfast was not very elaborate, but did the job.

The hotel is very convenient for Southern Cross station, not the classiest part of town but easy to get everywhere

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AJ_Worldtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Batman's Hill on Collins

Property: Quality Hotel Batman's Hill on Collins
Address: 623 Collins St, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#56 Family Hotel in Melbourne
#94 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Quality Hotel Batman's Hill on Collins 4*
Number of rooms: 190
Official Description (provided by the hotel):
Centrally located in the heart of Melbourne CBD, Quality Hotel Batman's Hill on Collins is right opposite the Southern Cross Station and within walking distance of many of the city's best-known attractions. Our modern facilities include a range of 190 convenient and comfortable suites from 20 sq m economy rooms, 28 sq m premiere rooms and fully equipped apartment from 35 sq m studios to 50 sq m 2 bedrooms. A great choice whether it is for short trips or longer-term stays. Function rooms can cater up to 180 guests for either business conferences or private parties. Choose from a variety of wining and dining options at our restaurants and bars, including a $12 daily lunch that is popular with both local Melbournians as well as guests staying at our hotel. Free unlimited data web browsing Wi-Fi and multi-device hi-speed packages available at an extra cost will keep you connected while away from home. ... more   less 
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Also Known As:
Quality Inn Melbourne
Quality Hotel Melbourne

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