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Best Western Plus Travel Inn Hotel
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Reviews (431)
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All reviewslygon streetmelbourne universitygreat locationlovely poolspa roomexhibition buildingcarlton gardensminute walkcar parkingwalking distancequeen bedgreat place to staystayed here for nightschecking inreception staffpublic transporttram stop
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366 - 371 of 431 reviews
Reviewed September 26, 2012

We stayed at the Travel Inn for a few nights with friends. The spa rooms are not very big especially when they put 2 queen size beds in them! It is really a pain to have to crawl out of bed because it is jammed against the wall! The rooms are not quiet either, there was constant motor noise coming from an outside air conditioner or fan and because the windows have an open ventilation area you cannot block the noise at all! The pool area was tiny, it is well photographed on the website! The spa was also very small and came on by itself after it was emptied! One plus is that they do provide very big towels, not the usual postage stamp size! Breakfast was nice, but there was not very much fresh fruit, just one platter! Upon checkout the receptionist had some difficulty with redeeming a nights accommodation on the Best Western card. More training needed!

  • Stayed: September 2012, traveled as a couple
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2  Thank Critique2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arran F, Front Office Manager at Best Western Plus Travel Inn Hotel, responded to this reviewResponded September 27, 2012

Thank you for completing the survey regarding your recent stay at our property.

Your comments are very important to us and we value your feedback. By telling us what you liked/didn't like about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to complete the survey.
Sincerely,

Arran Fraser
front office manager
BEST WESTERN PLUS Travel Inn Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2012

I stayed in this hotel for four nights. Its location is just great. Five minutes stroll to Lygon street, 10 minutes stroll to the Melbourne University, 10 minutes by train to the CBD. Staff was very friendly, especially the girls serving breakfast. Yes, breakfast it was definitively one of the highlight of this place. Cooked breakfast in form of a buffet or menu (depending on the day) was great! It's worth it to pay extra $$$ while booking! Wouldn't stay anywhere else next time.

Room Tip: Rooms at the ground level facing the pool might not be the quietest....
  • Stayed: September 2012, traveled on business
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Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arran F, Front Office Manager at Best Western Plus Travel Inn Hotel, responded to this reviewResponded September 27, 2012

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.


Thank you again for taking the time to complete the survey.
Sincerely,

Arran Fraser
front office manager
BEST WESTERN PLUS Travel Inn Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2012

Myself & 3 people stayed here for a weekend in Melbourne to watch the footy. It was conveniently located in relation to the city & a cab ride to Spencer street to get to Etihad Stadium was only AUD$13. After the game it only took 30 mins to walk back but we where only walking slow. Local transport is either via bus on the corner of Grattan & Lygon st or 1 block down to catch the tram. Lygon st is less than 2 mins from the Hotel & there is a great pub to go to University Hotel for a drink or socializing. We Had the family room & it was clean & tidy. Could not fault it. Check in & out was super fast & the in house parking was fantastic. Getting there from the citylink was easy as we had traveled in by car from Sth Aust.

  • Stayed: August 2012, traveled with friends
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1  Thank 3406E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arran F, Front Office Manager at Best Western Plus Travel Inn Hotel, responded to this reviewResponded August 23, 2012

Thank you for your comments regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 0393477922.

Thank you again for taking the time to provide your feedback. We appreciate your loyalty to our brand.


Sincerely,

Arran Fraser
front office manager
BEST WESTERN PLUS Travel Inn Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2012

I found the room very small, but I only needed a comfortable bed and I got that. The room was nicely appointed and the bathroom was modern and spotless. It was cold weather but my room was nice and warm and I dont remember any air conditioning noise. The hotel was handy to Melbourne Uni, the city and eateries on Lygon Street. Good value for money.

Stayed: September 2011, traveled on business
Thank ellen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arran F, Front Office Manager at Best Western Plus Travel Inn Hotel, responded to this reviewResponded August 22, 2012

Thank you for poviding feedback regarding your recent stay at our property.

Your comments are much appreciated and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 0393477922.

Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand.


Sincerely,

Arran Fraser
front office manager
BEST WESTERN PLUS Travel Inn Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2012

Great place to stay. Very central, very clean and friendly professional staff. Very close to the theatre (next soor) I would revisit this place over and over again. The pool was very nice and safe for childre being supervised is a must of course.

Room Tip: Ask for a room with a view.
  • Stayed: August 2012, traveled with family
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1  Thank Annetalbot1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arran F, Front Office Manager at Best Western Plus Travel Inn Hotel, responded to this reviewResponded August 22, 2012

Thank you for poviding feedback regarding your recent stay at our property.

Your comments are much appreciated and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 0393477922.

Thank you again for taking the time to provide feedback. We appreciate your loyalty to our brand.


Sincerely,

Arran Fraser
front office manager
BEST WESTERN PLUS Travel Inn Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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