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“Nice and friendly staff but the room was well below average and noisy!” 3 of 5 stars
Review of Vibe Hotel Carlton

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Vibe Hotel Carlton
4.0 of 5 Hotel   |   441 Royal Parade | Parkville, Melbourne, Victoria 3052, Australia (Parkville)   |  
Hotel amenities
Ranked #75 of 157 Hotels in Melbourne
Australia
Level Contributor
119 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Nice and friendly staff but the room was well below average and noisy!”
3 of 5 stars Reviewed November 20, 2013

Was stuck for options - meant to be travelling to Sydney for a conference and was cancelled last minute - so i looked up wotif for accommodation. Everything was booked out! Had spent my last 2 nights in Melbourne at The Mint on St.Klida road ($120 per night) and frequently stay at The Blackman (Art Series) if i can get a reasonable price. Both not available. The one of few options was the vibe carlton. Arrived at 7:30pm - nice person on check-in and no issues. Arrived at the room and it isn't a great first impression. Just felt old and the bathroom even older. I'm not sure if there are better rooms, but this one (229) was not too good. It didn't seem to have been renovated for some time. Pillows are not great, bed felt cheap. Probably the biggest issue was noise. Not from traffic, but from the rooms next door and above. I could hear foot steps above. I was woken by people leaving in the morning with their suitcases bumping along the path. The most redeeming feature are all the staff that were friendly and helpful. I have given 3/5 due to staff and it is reasonable cheap ($129 pn). Although comparing to the other hotels i stay in, it doesn't compare at all (other than service).

  • Stayed November 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Scott_Fiona_Anjali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony H, General Manager at Vibe Hotel Carlton, responded to this review, November 23, 2013
Dear Scott_Fiona_Anjali,

Thank you for taking the time to review Vibe Hotel Carlton and for the wonderful words regarding our team, I will be sure to pass these comments on. Our hotel is an 1960's retro hotel however we have refurbished and are still undergoing some more improvements with new carpets and blinds due by Mid-2014 to make the hotel even more comfortable. We have actually just replaced all of our beds with new sleep comfort Sealy beds however for some they are slightly too firm. Thank you for the feedback with regards to the other guests noise and I can assure you we are currently awaiting new outdoor carpet to be installed which will eliminate this noise. Again thank you for taking the time to review Vibe Hotel Carlton and we hope that we can welcome you back to one of our Toga Hotels in the near future.

Kind Regards,
Anthony Hutchinson - Hotel General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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654 reviews from our community

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Sydney, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed November 18, 2013

This is a slightly strange place, not really near anywhere. Although reasonably furnished, it still feels like an old motel (presuming it was). Front facing room was very noisey with traffic. It's not really near the train but trams are directly outside. Gym was ok and it has a reasonable looking outdoor pool (it was too cold to try). Lift has the wrong numbers for the floors (how difficult is that to fix?). The food was reasonably good in the restaurant.

Stayed October 2013, traveled on business
Helpful?
Thank slackbloke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony H, General Manager at Vibe Hotel Carlton, responded to this review, November 23, 2013
Dear Slackbloke,

Thank you for taking the time to review Vibe Hotel Carlton. The team and I appreciate the review and positive comments. Our front facing rooms can be a little noisy with trams running until 11pm and our team are always willing to offer a room move for guests that find the noise difficult. You will be pleased to know that the lift floor numbers have now been replaced, the lift is brand new and they ordered the wrong numbers for the install. Again thank you for taking the time to review our hotel and we hope to welcome you back to Vibe Hotel Carlton or one of our Toga Hotels in the future.

Kind Regards,
Anthony Hutchinson - Hotel General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
80 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
4 of 5 stars Reviewed November 9, 2013

Stayed her for a night while doing business with our Melbourne office which is just down the road.
The hotel itself looks very old from the outside, but has a fresh modern interior and appears to have been only recently renovated. The room was large clean and modern in its presentation, bed was comfortable. Bathroom had a spa bath, but as other have mention could do with a deep clean, and definitely get rid of the half glass shower screens.
Staff were great, friendly, polite and happy to be there.
Hotel is in a great spot, very handy for the Melbourne Zoo!
All in all a good stay, will be back.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Warrens_of_Conder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony H, General Manager at Vibe Hotel Carlton, responded to this review, November 11, 2013
Dear Warrens_of_Conder,

On behalf of the team at Vibe Carlton I thank you for taking the time to review our Hotel and for the kind words. The hotel is a 10960's build and looks deceiving from the front however we have, and continue to update and modernise to ensure our guests comfort. Our team are always striving to offer friendly and personalised service and always with a smile. We actually partner with the Zoo and have tickets available at reception. I will be sure to pass the review around and our housekeeping team will definitely investigate the spa baths throughout the hotel. Again thank you for the valuable feedback and we hope to welcome you back to Vibe Hotel Carlton or one of our Toga Hotels in the near future.

Kind Regards,
Anthony Hutchinson - Hotel General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yarrawonga
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 31, 2013

great location close to town and hospitals. Friendly staff and very reasonably priced. Parking a plus at 10 dollars a night. Restaurant lacked atmosphere and service was pretty ordinary but the food was quite good and the convenience after spending days at hospital made it worthwhile. Pool was sparkling clean but unfortunately the weather wasn't warm enough for swimming. Overall a great place to stay especially for country people with someone in hospital.

  • Stayed October 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank trscey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony H, General Manager at Vibe Hotel Carlton, responded to this review, November 3, 2013
Dear Trscey,

The team and I at Vibe Hotel Carlton would like to thank you for taking the time to review your recent stay at Vibe Hotel Carlton. Glad you found the location handy to the hospitals and city with tram access just outside the hotel making it easy to get to and from the hotel and places such as the hospitals and City. We always ensure that our rates reflect our product and are always value for money. I will pass on the review to our housekeeping team who will be glad you found your room to be clean and comfortable. With the weather warming up our guests will be spoilt with our large outdoor swimming pool. Again thank you for taking the time to review the hotel and we look forward to welcoming you back to Vibe Hotel Carlton or one of our Toga Hotels in the near future.

Kind Regards,
Anthony Hutchinson - Hotel General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shepparton, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 22, 2013

We stayed here when we last went to Melbourne. It was central to where we had to go. The staff were extremely friendly and polite, the rooms were clean and bright and reasonably priced. Great value for money. Close to public transport. We will stay there again

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kaylene1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony H, General Manager at Vibe Hotel Carlton, responded to this review, October 27, 2013
Dear Kaylene1959,

Thank you for taking the time to review your stay at Vibe Hotel Carlton. I will be sure to share your review with the team who will be glad that you found their service to be friendly. Our housekeeping team are always striving to ensure that our product is always clean and comfortable. We are always trying to ensure that we offer value for money and that our rates reflect our product and location. Again thank you for taking the time to review the hotel and we look forward to welcoming you back to Vibe Hotel Carlton when you next visit Melbourne or one of our Toga Hotels in the near future.

Kind Regards,

Anthony Hutchinson - Hotel General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darwin
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 11, 2013

The tram stops 20 meters from the hotel, which gave me the mobility I needed, as a solo traveller. The room was very clean in all respects. Nothing flash but for the price, value for money.

I would definitely stay there again.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Kat W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony H, General Manager at Vibe Hotel Carlton, responded to this review, October 20, 2013
Dear Kat W,

Thank you for taking the time to review Vibe Hotel Carlton. We thank you for the kind words and positive review. We always try to ensure that our rates are very competitive and reflect our product. Glad to hear you found the Hotel value for money and clean and comfortable. We look forward to welcoming you back to Vibe Hotel Carlton or one of our Toga Hotels in the future.

Kind Regards,

Anthony Hutchinson - Hotel General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seymour, Victoria, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 14, 2013

First time staying at the Vibe, very reasonable price for a fantastic location. Jump on the tram to get down town and a stones throw from the Melbourne Zoo and Sydney Road. Clean large rooms.
Situated across from the Princess Gardens short walk to Royal Park. Would stay there again.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Megan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony H, General Manager at Vibe Hotel Carlton, responded to this review, September 17, 2013
Dear Megan W,

On behalf of the team at Vibe Hotel Carlton I would like to thank you for taking the time to review our hotel. We always try to ensure that our rates are very competitive and offer great value for money. The Hotel is in a fantastic location on the City fringe just a short tram ride from the City and a stones’ throw away from amazing shopping along Sydney Road and cafes' and restaurants of Lygon street. For the fitness fanatic Princess Park is opposite which offers a great 3.5 km running or walking track. I will be sure to pass your review onto our wonderful housekeeping team to ensure that they continue to keep our rooms looking sparkling and clean. Again thank you for the review and we hope to welcome you back to Vibe Hotel Carlton or one of our Toga Hotels in the near future.

Kind Regards,
Anthony Hutchinson - Hotel General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Vibe Hotel Carlton

Address: 441 Royal Parade | Parkville, Melbourne, Victoria 3052, Australia
Location: Australia > Victoria > Melbourne > Parkville
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Melbourne
#14 Spa Hotel in Melbourne
#55 Romantic Hotel in Melbourne
#64 Business Hotel in Melbourne
#68 Luxury Hotel in Melbourne
Price Range (Based on Average Rates):
Hotel Class:4 star — Vibe Hotel Carlton 4*
Number of rooms: 87
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Also Known As:
Vibe Hotel Melbourne

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