We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great location”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Crowne Plaza Melbourne
Ranked #81 of 161 Hotels in Melbourne
Reviewed June 16, 2014

we had a weekend trip to Melbourne with another couple to watch an afl game. decided to stay at the crowne plaza as its well located. just across the bridge to the casino complex, very close to the outlet shopping and restaurants, and easy to get the tram to the mcg for the footy on saturday afternoon. food in the restaurant was delicious. could not fault it at all. breakfast was also very good. only bad thing to complain about was the pressure in the shower was barely more than a trickle. and I hate showers over a bathtub with a shower curtain. and the poor design of the wardrobe in my room. it was not wide enough to close the door when you hung your clothes in there. but we were only there for 2 night so it did not bother me.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lara2510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this reviewResponded June 18, 2014

Dear Lara2510,

Thank you for your review. Your feedback is greatly appreciated. I'm happy to learn that you found our location convenient to everything you planned to do whilst in Melbourne. Thank you also for your feedback in relation to the design of the bathroom and the wardrobe. We look forward to seeing you again soon on your next trip to Melbourne.

Kind regards,

Cameron Abbott
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,536)
Traveler rating
Traveler type
Time of year
Language
  • More languages

916 - 922 of 1,536 reviews

Reviewed June 15, 2014

Catering primarily for the business traveller the Crowne Plaza Melbourne knows its market and caters for it well. It's ideally located for the Melbourne Convention and Exhibition Centre, offers tram stops close by and remains a shortish walk into the City Centre.

One oddity about the hotel is its peculiar shape and consequently ample time should be allowed for the walk from the rooms, firstly to the elevators and secondly to reception.

Nevertheless the rooms are meticulously clean and more than sufficient in size. One endlessly redeeming feature of this hotel is the downstairs bar. It's sufficiently well located to seemingly only attract hotel guests and open late enough to make it an enjoyable spot to conclude a long day.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this reviewResponded June 16, 2014

Dear Andrew M,

Thank you for your feedback. It is greatly received. I was pleased to read that you found our location convenient to both the CBD and Exhibition Centre. We look forward to welcoming you to the hotel again on your next visit.

Kind regards,

Cameron Abbott
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2014

Have stayed here a few times, as it is in a convenient location with easy access to most parts of the city, walking or tram. The rooms are reasonable priced,comfortable and clean. The staff are always helpful & efficient

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Helen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this reviewResponded June 17, 2014

Dear Helen K,

I was happy to read that you had an enjoyable stay with us. I look forward to sharing this feedback with our team.

Kind regards,

Cameron Abbott
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2014

Loved our recent stay here as it was convenient to everywhere we wanted to go. Only a 10-15 min walk from the Skybus Terminal beneath Southern Cross Station and Etihad Stadium. Trams right outside the door. Bottle shop and convenience store across the road. We were offered an upgrade to a river view room at a great discount and loved the view of the river and Crown Casino. We were also given complimentary late check out of 1.30 which was great. The staff were friendly, helpful and professional and the room was very clean and tidy. Location was perfect for what we wanted to do this weekend. Will definitely stay here again and have already recommended to friends.

Stayed: June 2014, traveled as a couple
Thank frangipani1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this reviewResponded June 15, 2014

Dear frangipani1962,

I was delighted to read that you had an enjoyable weekend with us, taking advantage our our convenient location. Our team here will be happy to learn of your feedback. We look forward to welcoming you again on your next visit.

Kind regards,

Cameron Abbott
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2014

this hotel is on the Yarra river banks, just a minute walk from downtown. the rooms do show some aging but they are comfortable, clean and well furnished. internet access not a problem and breakfast very good and varied; a cook is on the hot plate for requests.the staff really stands out; they are very helpful and friendly' i even got tickets for an australian football game.

i spent a month there on business and will go back on my next assignment in Melbourne.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pierre B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this reviewResponded June 15, 2014

Dear Pierre B,

I was happy upon reading that you had an enjoyable stay here with us, and agree that our location is one of the best in Melbourne. I look forward to passing your feedback onto the rest of our team here. We look forward to seeing you again soon, perhaps for another AFL game.

Kind regards,

Cameron Abbott
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2014

We found the Crowne Plaza in a great location, easy walk from the Flinders Street station, Casino, Entertainment Centre, DFO and the Mall. Friendly staff and very helpful. Modern and warm rooms. King size comfortable bed. Reasonably priced, would recommend. Hope to visit again.

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lennice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cameron A, General Manager at Crowne Plaza Melbourne, responded to this reviewResponded July 8, 2014

Dear Lennice,

I was happy to read that you enjoyed your stay with us. Thank you for your kind feedback, it is much appreciated. We look forward to welcoming you again to the hotel on your next visit.

Kind regards,

Cameron Abbott
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2014

We have stayed in many Crowne Plaza hotels as we are IHG members and you do expert a certain standard. The hotel is on a busy main road but the kerb appeal just doesnt exist, although you have to walk upstairs to the main entrance the bottom of the stairs were always really dirty with rubbish and fast food wrappers lying around, further down they are an entrance with double glass doors which were also extremely dirty this gives a really bad impression of the hotel. I know the entrances are on public paths but you would think that the hotel would keep it clean. On entering check in (after walking through a large dis-used part of the hotel lobby which was used as a dumping ground)the girl was on facebook and looked as if we had disturbed her!!! The room was very nice as we had a river view, we ate breakfast everyday in the hotel and we had an evening meal which was very good as well as the service just unfortunate that the dining room was empty! The hotel is well situated you are across from the Casino and the tram station and it is a lovely walk into the city.

  • Stayed: February 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Donna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Melbourne, responded to this reviewResponded June 21, 2014

Dear Donna R,

Thank you very much for taking the time to write us a review. I am delighted that you liked the view from your room, as well as the food selections from our restaurant on site. I am however very disappointed to read about the issues you have experienced with the front desk staff and the overall cleanliness of our hotel. We are very sorry for the inconvenience these aspects have caused. I will certainly discuss your comments with our managers and will take action to rectify this. I do hope that we can welcome you back and restore your faith in our beautiful hotel.

Kind Regards,

Tracy V.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Melbourne hotels
Crown Metropol Melbourne
#32 of 161 in Melbourne
3,989 reviews
Southbank
Crown Promenade Melbourne
Crown Promenade Melbourne
#31 of 161 in Melbourne
2,541 reviews
Pan Pacific Melbourne
#21 of 161 in Melbourne
3,784 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Novotel Melbourne on Collins
Central Business District
InterContinental Melbourne The Rialto
Central Business District
DoubleTree by Hilton Melbourne - Flinders Street
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Melbourne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St, Melbourne, Victoria 3008, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Docklands
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#53 Romantic Hotel in Melbourne
#60 Business Hotel in Melbourne
#75 Luxury Hotel in Melbourne
Price Range: $117 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
Official Description (provided by the hotel):
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Agoda, Ctrip TA, Travelocity, Hotwire, Priceline, getaroom.com, Cancelon, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Crowne Plaza Melbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing