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“Great location and lovely dark rooms!”

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Crowne Plaza Melbourne
Ranked #85 of 161 Hotels in Melbourne
Reviewed January 25, 2013

Each year my company books an Executive retreat at this hotel and whilst it may not be the flashiest accommodation, it's quiet and in a fantastic location. The rooms have the darkest curtains that block out all light and allow for an excellent nights sleep. The bathrooms are a bit outdated and could do with a refurb as the toilet seat looked a bit yuck although it wasn't dirty just well worn and old! The breakfast buffet is also fantastic but step out the door and you can enjoy all that Melbourne has to offer.

Room Tip: Get a room with a view i.e. on the river side
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  • Stayed: January 2013, traveled on business
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Thank AussiesTCP3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,181 - 1,187 of 1,557 reviews

Reviewed January 25, 2013

Booked a room on line to celebrate my wifes birthday. Cost of the room only was $400 including booking fee. I requested a room with a view only to turn up and get a room on 3rd floor facing inwards with no view at all.
The room was clean but small. I tried my luck at reception to see if my wife and I could be moved but were told the hotel was fully booked. I took the receptionists word given it was a busy weekend and did not push the point. I did how ever, go on line again 10 mins later to find that there were still rooms available!! I can only assume the receptionist meant no rooms with a view were left!!.
Not a great outcome given what I had requested and I doubt I will ever stay here or recommend this to colleagues ever again. :(

Room Tip: Check location of room before committing.
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  • Stayed: January 2013, traveled as a couple
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1  Thank Rooboy12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Melbourne, responded to this reviewResponded February 13, 2013

Dear Rooboy12,

Thank you for posting a review of our property. I am sorry to learn that you were disappointed with your stay as we always strive to provide a unique experience to all our guests. I sincerely apologize for any inconvenience you experienced if our hotel was unable to honor your request due to varying circumstances. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Again, thank you for sharing your thoughts and I hope that you will consider us again on your next travel.

Sincerely,

Zelyn N
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2013

Stayed for a night and would definitely come back. Check-in was seamless. Room service was good, efficient and surprisingly the food was good. Got a room overlooking the river and city, which was awesome... guest services are also good...

  • Stayed: January 2013, traveled on business
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Thank Kedar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

Great hotel in a good location. Easy walk to casino and a cheaper option. Would only stay here for one or 2 nights. If after something closer to the city would choose somewhere else to stay as this is on the outer edge of the city.

  • Stayed: October 2012, traveled as a couple
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Thank Holidayprincess74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

The staff at the Crown Plaza were very helpful and friendly at all times . Nothing was a problem.
The rooms were clean and fresh and its position in Melbourne was convenient and being next to the Yarra was a bonus. Prices were up due to the tennis but normal price is reasonable. Would stay there again.

  • Stayed: January 2013, traveled on business
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Thank goldxmastree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2013

We stayed here from 24dec for 3 nights. the hotel location is very convenient and as it was christmas and boxing day, everything was shut in melbourne. luckily as its very near to crowne plaza complex we didn't had much problem. if u r taking the room , i'll suggest to pay bit extra and take the river view, its really beautiful.

Room Tip: River View Room
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  • Stayed: December 2012, traveled as a couple
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Thank saurabh_agrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2013

Our second stay at the Crowne Plaza in 6 months and again had a river view room. Cannot fault the service at the Crowne Plaza - everyone goes out of their way to help. We had breakfast in the bar each day - food was good. As the weather was so hot one day we chose to eat in - had dinner in the bar. Again, food was good. The hotel is so well positioned with the city circle tram (and other trams too) close by and the myriad restaurants on Southbank. Will definitely stay there again on our next visit to Melbourne

  • Stayed: January 2013, traveled as a couple
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Thank sailorpam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St, Melbourne, Victoria 3008, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Docklands
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#53 Romantic Hotel in Melbourne
#60 Business Hotel in Melbourne
#79 Luxury Hotel in Melbourne
Price Range: $118 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
Official Description (provided by the hotel):
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza

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