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“One of the best hotel in Melbourne. Seriously!”

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Crowne Plaza Melbourne
Ranked #85 of 161 Hotels in Melbourne
Reviewed August 20, 2012

We stayed at this hotel a month ago on our short trip to Melboune. We booked a standard room and got a free upgrand to a deluxe (Highfloor Riverview Room). A very fresh fruit plate was placed in our room upon arrival. Our room is overlooking Yarra river and Crown Casino. Breakfast was full of choices, especially fresh fruits station where you can make your own fruit juice. Location is another plus, tram stop is right at the front door and Crown casino is just across the road. Also Southern Cross train station is about 2 blocks away, within walking distance.

Pros; everything
Cons: Swimming pool is quite small but you probably prefer to spend time seeing the beautiful Melbourne instead.

Room Tip: Book well in advance.
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  • Stayed: July 2012, traveled as a couple
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1  Thank The_Agent2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,255 - 1,261 of 1,557 reviews

Reviewed August 11, 2012 via mobile

This hotel is in a great location, walk across the road and you at crown casino! Walk down the other way and ur on flinders street! So easy to get around with trams out the front. The staff were great but rooms small and basic. Its ok of ur not going to be in room for long. but overall a nice hotel

  • Stayed: August 2012
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2  Thank kaseh h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2012

Fantastic location, close to crown casino and all southbanks attractions. Found the entrance to this hotel a bit confusing, especially if walking in. Place is so spread out easy to wander around. Service fantastic, no complaints. Room clean and comfortable, amazing view of river from our room, beautiful to look out at night.

  • Stayed: May 2012, traveled as a couple
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1  Thank Katlady8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2012

I loved staying at the Crowne when in Melbourne – it offers everything a great hotel should - lovely spacious rooms, great gym, nice welcoming lobby and good bar/cafe. I had breakfast and coffee at the Lobby bar and it was delicious and the same price as a café (no exorbitant hotel prices). The staff were amazing too – lending me an umbrella and telling me the best places to go to shop and sight see.

Room Tip: I stayed on the top floor (level 10) and it was lovely and quiet
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  • Stayed: May 2012, traveled on business
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1  Thank Little_Miss_Madam82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG_Hotel, Manager at Crowne Plaza Melbourne, responded to this reviewResponded August 5, 2012

Thanks for a great review Little Miss Madam82

We are really happy to read the complimentary comments about your experience at Crowne Plaza Melbourne. Joe our hotel barista and his bar team put a great deal of pride into our Lobby Bar breakfast and coffee experience and he was delighted to hear that you found the offering delicious.

The hotel is fortunate to be located close to some of Melbourne's best shopping destinations and sight seeing attractions so its great to see than you experienced these during your time with us.

Thanks again for your review, and we look forward to welcoming you next time you are here for leisure or business.

Regards,

Crowne Plaza Melbourne Management Team

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Reviewed July 30, 2012

Perfect location to attend the Melbourne Convention and Exhitbition Centre also across from Crown Casino and Southbank. Great for going for a walk/run along the river.

The staff were extremely helpful and friendly.

The room was a bit on the small side but perfect for just me. My only irritation is they still have showers with shower curtains but that's just a personal thing. In staying that it wasn't problem. The shower head was awesome with good pressure. They provided nice toiletries and a strong hairdryer.

Like that you could have a quick breakfast or take away coffee from the bar.

There was free wireless in the reception area which was handy.

There is a tram stop right outside which is perfect for getting around Melbourne.

  • Stayed: July 2012, traveled on business
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2  Thank RobsieB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2012

Stayed here as part of a work conference & really liked the location & hotel. Room was very nice & bed comfy. Walking distance to the conference centre & casino & dfo shops. It was a really nice area & good quality hotel.

  • Stayed: July 2012, traveled on business
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Thank Lisa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2012

Not a bad hotel, except that the restaurant turned me away at 8:30 as they had a busy night and were out of a lot of things. Suggested I went to the bar and order bar food. Not good enough at all, and suggests a fairly unprofessional approach in the kitchen. Did not even ask if they could make me an omelet and salad. There are not many options around, either, as I did not want to walk across the bridge and eat at the Casino. Eventually got a very good steak at Bob's Steak and Chop House in docklands. Hope they have a few eggs left for breakfast!.

  • Stayed: July 2012, traveled on business
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Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG_Hotel, Manager at Crowne Plaza Melbourne, responded to this reviewResponded August 7, 2012

Dear Chris D,

It goes without saying that we are extremely disappointed to read about your experience with being turned away from our restaurant during your stay with us. We have reviewed our preparation to ensure that the hotel can handle the growing popularity of our in house restaurant, Clarendon Street Grill. Your comments regarding the lack of options offered to yourself by the staff were also disappointing and are being addressed.

While we were relieved to read that you eventually received a steak at Bob’s Steak and Chop House it is a shame you didn’t get to try one of our char grilled tenderloin steaks which are very popular with our guests or one of the other steak options.

We look forward to you dining with us on your next visit.

Regards,

Crowne Plaza Melbourne Management Team

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Additional Information about Crowne Plaza Melbourne

Address: 1 - 5 Spencer St, Melbourne, Victoria 3008, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Docklands
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#53 Romantic Hotel in Melbourne
#60 Business Hotel in Melbourne
#79 Luxury Hotel in Melbourne
Price Range: $118 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Melbourne 4.5*
Number of rooms: 383
Official Description (provided by the hotel):
Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more   less 
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Also Known As:
Crowne Plaza Melbourne Hotel Melbourne
Melbourne Crowne Plaza

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