As a physical hotel, the Crowne Plaza is a modern facility directly across the river from the Crown casino complex and convention center. Just for physical location, amenities, design, and room layout it would rate highly.
The difference with the Crowne Plaza Melbourne, and what gets it an excellent rating, is its staff. Universally, from the concierge to the waiters to the front desk personnel, you get professional and knowledgable personnel willing and able to provide you with whatever assistance you need whenever you need it.
One person in particular, Holly Wilkins at the front desk, deserves particular kudos. Upon our arrival during our check-in Ms. Wilkins asked us how we were enjoying our stay so far. As part of our response, we mentioned that we were there for our anniversary and prior to my starting a new job. Shortly after arriving at our room, we were not only delivered a bottle of complimentary champagne but were also handed a personal note from Ms. Wilkins congratulating us on our anniversary and new job along with the best wishes of the Crowne Plaza. Now THAT, folks, is what makes a hotel stand out from the pack.
From the Crowne Plaza it's very easy to get around Melbourne. You, of course, can walk along the river and have easy access to the casino, shops, and restaurants in that huge complex. You are also only a block away from the trolley/tram system from which you can reach virtually any spot in Melbourne. The Circle Line trolley (#35) is free, but we'd recommend that you purchase a daily or weekly ticket from the train station so that you can hop on and off of any of the trolleys and trams wherever and whenever you choose.
- Official Description (provided by the hotel):
- Set on the banks of the Yarra River, in the heart of the Southbank precinct Crowne Plaza Melbourne is a located adjacent to Melbourne Convention Exhibition Center and a relaxed stroll from Southgate arts and dining promenade, the city center, Melbourne Aquarium, Etihad Stadium and shopping hot spots. Crowne Plaza Melbourne is a 5-minute walk from Southern Cross railway station and a 2-minute stroll to the tramways for swift travel across town. Taxis or our car service take 30 minutes from Melbourne Airport, while our convenient valet service makes parking a breeze. Providing support for the corporate traveler our business centre provides complimentary use of PCs, Internet and stationary supplies. Whether it’s over a succulent steak at Clarendon Street Grill, a classic cocktail in the Lobby Bar or an informal meeting in the Corporate Lounge, Crowne Plaza Melbourne really is The Place To Meet with friends, family, colleagues and clients. ... more less
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- Also Known As:
- Crowne Plaza Melbourne Hotel Melbourne
- Melbourne Crowne Plaza