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“Good location, easy night free parking” 4 of 5 stars
Review of Holiday Inn Melbourne on Flinders

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Holiday Inn Melbourne on Flinders
4.5 of 5 Hotel   |   575 Flinders Lane, Melbourne, Victoria 3000, Australia (Central Business District)   |  
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Ranked #70 of 156 Hotels in Melbourne
Certificate of Excellence
Hong Kong
Level Contributor
110 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Good location, easy night free parking”
4 of 5 stars Reviewed February 22, 2013

Stayed here for a few times for business, close to Casino (just 10 mins walk across). Free street park close to hotel after 10pm till 7am. 7/11 just around the corner. Wine store across the street.
Rooms okay and quite (as for rooms facing the side street or the swimming pool).

  • Stayed December 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Mushroom12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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774 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
CAMBRIDGE
Level Contributor
85 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed February 19, 2013

Whilst we had a friendly helpful welcome here there was something lacking-it hard to put a finger on it but there was a lack of any genuine personal touch.
Unfortunately there had been an error regarding our booking in that our Guest Loyalty status had not been processed (Hotel blamed the bookers)
Our initial room was adequate but the facilities were all tired & in need of refurbishment. We were later moved to another room (a suite at the front of the hotel) which was much better but still had that "overworked"appearance.
Location is good-across the road from the Southjern Cross station. Hotel is on Flinders LANE not on Flinders STREET-dont be fooled although there is not really much difference.
Restaurant facility adjoining-Scirroco offers breakfast & dinner opportunities.
It would have been nice to see a bottle of water being provided on a daily basis-this service appears to have disappeared as part of a new "Green" approach to reduce water consumption & plastic manufacture (or costs?)

Room Tip: Rooms on Flinders Lane will provide a view albeit limited.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank BIRDIE2Cambridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Melbourne on Flinders, responded to this review, March 9, 2013
Dear BIRDIE2Cambridge,

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 18, 2013

Stayed with my girlfriends for a shopping vacation. The hotel is in a great location-. Two minute walk from Southern cross station, five minute walk to the crown casino and southbank. There's a tram stop 50mtrs down the road on Spencer st but you also have the trams a minutes walk away on either Collins or Flinders st. We had a standard double room which was adequate for the three of us. The bathroom was clean and the beds and pillows very comfy. Initially the room was step up for two people but this was rectified when we rang reception to advise them that a third person was staying and they provided us with extra towels and glasses . Front desk staff were friendly and helpful. Would Definately consider staying here again.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Vett08Perth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
97 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed February 17, 2013

Stayed on a Sunday night, clean room, comfy bed, welcoming staff. Its in a great location, short walk south from the Southern Cross railway station as well as the Skybus terminal in Spencer Street, so its a great if you're using public transport. Skybus is $17 one way to Tullamarine Airport, $28 two way (Adult). There's a Coles supermarket a bit further north along Spencer St near the Lonsdale St intersection. There's a small convenience store with liquor a short walk north as well. Only a 5 minute walk south to Crown Casino, lots of choices for food & entertainment including a Village cimema complex. Check in/check out were a breeze and the staff were very welcoming. If you need to get around don't forget to use the #35 - City Circle Free Tourist Tram. It travels in both directions along - Flinders Street - Harbour Esplanade - Docklands Drive - La Trobe Street - Victoria Street - Nicholson Street - Spring Street - Flinders Street about every 10-15 minutes.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank OzAverageTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warragul, Victoria, Australia
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed February 16, 2013

In previous years I used to go past this hotel on the tram on the way to work. Always thought it would be a great hotel to stay in because of its location. It was a great choice to make for a girls night in the city. I was able to get parking opposite the hotel, meet my friend Southern Cross Station and then start exploring the city. The bed was very comfortable, the view great and the room very quiet. I did not hear any noise from the elevator or other rooms. Staff are friendly.
Would stay here again.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ngaire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
112 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed February 15, 2013 via mobile

I stay here fairly regularly for business and the overall experience is quite good. It is relatively easy to get there by car and very easy by tram and train, the airport transfer bus also stops just up the road. Rooms are of a standard you would expect from a Holiday Inn with good beds and bathrooms.
I noticed on this trip that there is a significant difference in noise level between the rooms on the Spencer St side of the building and those facing Flinders Lane. There is a lot more noise from traffic, trams and trains on the Spencer St side. On this occasion I had a corner suite where the bedroom faced onto Spencer St and find the noise level quite high. Parking is a little expensive but probably consistent with other City Centre hotels. Restaurant is good for dinner and breakfast for a business traveller. If I was traveling for leisure there are a lot of eating options within a ten minute walk that would probably be more varied.
As with all Holiday Inns internet access is ridiculously expensive, would be good to see this policy change or see an option for Priority Club members that offered a better rate.

Stayed February 2013, traveled on business
Helpful?
Thank Barry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rehovot
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed February 14, 2013

The hotel is in a very central location, located very close to the central station and close the convention center. The room was large and had a refrigerator, the people at the front desk were very nice, helped with maps and directions. Internet services are quite expensive. I traveled back to the airport using an express bus which was only 17 AUD. Much cheaper than the taxi I took on the way there. The taxi driver actually was not very sure where the hotel was and his GPS made us circle around. Luckily, I notice the hotel and asked the driver to stop. Perhaps it will be worth to note in the name that the hotel is on Flinders lane (not Flinders). The cleaning people forgot one day to place shampo and another day to place part of the towels, which should be noted more carefully in my opinion.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank 72Dragonfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Melbourne on Flinders

Property: Holiday Inn Melbourne on Flinders
Address: 575 Flinders Lane, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Business Hotel in Melbourne
#51 Romantic Hotel in Melbourne
#65 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Melbourne on Flinders 4.5*
Number of rooms: 214
Official Description (provided by the hotel):
Holiday Inn Melbourne on Flinders, a truly friendly and personal boutique-style hotel is perfectly located in the financial hub of Melbourne. The ideal base for any business traveller close to the Melbourne Convention Center, Melbourne Exhibition Centre, World Trade Centre and Stock Exchange. The hotel also caters to the needs of any leisure traveller with most of Melbourne's iconic sightseeing spots, art and cultural centres within easy reach, including Etihad Stadium and the Docklands precinct. Southern Cross Railway Station is just a two minute walk away and the International Airport can be reached via direct freeway access in easy 25 minutes.Sirocco Restaurant & Bar offer a rich hot & cold buffet breakfast and market fresh specialties during the day and evening. The cocktail lounge is the perfect place to meet, relax and enjoy. Holiday Inn Melbourne on Flinders hosts three meeting rooms, three board rooms and all required business facilities. For leisure your the hotel offers a heated outdoor pool, mini gym and sauna. Holiday Inn Melbourne On Flinders is a 100% smoke free property and won the prestigious 2007 Australian Hotels Australian (AHA) Awards for Excellence in Best Environmental Initiative of all hotels Australia-wide. The hotel is recognized for its friendly and courteous service and enjoys a great share of regular return customers. ... more   less 
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Also Known As:
Holiday Inn Melbourne On Flinders Hotel Melbourne
On Flinders Holiday Inn
Melbourne Holiday Inn

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