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“Modern, clean and comfortable” 5 of 5 bubbles
Review of Mantra St Kilda Road

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Mantra St Kilda Road
Ranked #67 of 158 Hotels in Melbourne
Sydney, Australia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Modern, clean and comfortable”
5 of 5 bubbles Reviewed August 25, 2013

Stayed here early July for 3 nights on business. Apartment was clean, fairly spacious and bed was good. Had a small issue, but Robert the front office manager was quick to sort out.
Onsite restaurant was pretty good, but the last night I ordered from the room service delivery enu they had, and Iv'e got to say very nice indeed. Best parma I've had in a long time.
checkout was quick and easy and staff friendly.
Will be back when I have meetings over that way again.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank George W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,408 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Hungarian first
  • Italian first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed August 24, 2013 via mobile

I didn't stay here, but the front desk helped us out when we were in a pickle recently: they went way above and beyond! If that's indicative of Mint, then I think it would be an awesome place to stay. Will be recommending it to visitors from now on!

  • Stayed August 2013
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank Darren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
142 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 bubbles Reviewed August 20, 2013

Stayed at the Mint for 3 nights in a studio apartment. We were on the 4th floor, with the balcony looking directly into the office building next door, and onto the apartment building behind. There was no views of Albert park, although it is only one block away.

The apartment was modern, with a kitchenette and full size fridge. The bed was comfortable, king size. The room setup was a bit strange, with a bar-style table and stools against the wall beside the TV. It didnt seem very practical. The hotel is a bit quirky with silver easy chairs in the hallways and the rooms. The bathroom was modern and clean, although the shower was tiny.

The reception staff were friendly and helpful. On the first day though, I did need to call back for housekeeping to provide towels (they cleaned the room but left no towels) although this was rectified within 5 minutes. There is a cafe downstairs although we didnt try anything from there. They do need to do something about the smokers though, as the lobby reeked of cigarette smoke on a couple of occasions from those smoking outside the front door. Well located on St Kilda Road, a short drive to the city or St Kilda. There was also plenty of trams.

I wouldnt recommend this apartment as a romantic getaway, it was functional but a bit sterile. Would be a good choice for longer stays on business though.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Brocko25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
south australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 19, 2013

First time staying at Mint with our 2 children. Clean, comfortable rooms and the staff were extremely helpful. Close to the CBD and St.Kilda. Really amazed how quiet and well appointed the rooms were as well.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank lairdy66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 15, 2013

Stayed in a studio room, with well equipped kitchenette. Big comfy bed, great shower head and a good shelf in the shower for toiletries. Great access to trams, and we walked to Chapel street easily. Had dinner one night in the Italian restaurant downstairs, beautiful.

Stayed August 2013, traveled as a couple
Helpful?
2 Thank Nerine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kuala lumpur
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed August 14, 2013

I have always stayed at Mint Melbourne, as its close proximity to my son's school Scotch College and CBD. I have even recommended the apartment/hotel to our friends and relatives from Malaysia. Rooms are small but clean, receptionist 'cold' but who cares..cos we hardly meet them anyways except during checkin and checkout. but my recent visit left me wondering if there is a change in management cos they are really going downhill!

The mini cleaning equals to no cleaning at all- the housekeeper only change the towels, no efforts was made to make sure the rooms are presentable, it looks exactly the same as we left for the day. and on some days the rubbish are not taken out, dusbins not emptied! The beds are 'soft'..(room 327) need i say more..very dissapointed!

Stayed August 2013, traveled on business
Helpful?
2 Thank missnor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce M, General Manager at Mantra St Kilda Road, responded to this review, August 15, 2013
Dear Guest

First of all, I would like to apologise for the problems you seem to have encountered during your recent stay with us. I would like to explain our position in a little more detail below.

With the daily servicing of your room, our process here is that all rooms are entered on a daily basis, checked for replenishment of supplies, the bathroom cleaned and towels replaced if required, beds made, rubbish emptied and the room is then spot cleaned and actioned where appropriate. Given we supply a dish washer in all of our apartments we do not expect our cleaning staff to clean used crockery, cutlery, pots & pans and glassware. On the fridge in your apartment, we have a brief flyer explaining this process and also requesting that if at any stage we can assist further, to please let us know and we will attend. Every 4th day of a guest stay, the room is stripped back and a full departure clean is executed where all linen within the room is changed and a full departure clean completed. The overwhelming feedback from our guests to date has indicated a preference for this method of servicing but if this did not meet your expectation, I again apologise.

I would like to try and change your opinion of us (bmcaleer@staymint.com) and have supplied my email if you are open to discussing in more detail the points you have raised.

Bruce McAleer
Regional Manager Victoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed August 3, 2013 via mobile

Really disappointed. After specifically choosing Mint on wotif.com.au as they offered a room with a king bed, we arrived to find our king size bed was in fact 2 singles pushed together. So our night was ruined with a crevasse all the way down the middle of our bed. Needless to say we will not be back.

  • Stayed August 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Naresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mantra St Kilda Road

Property: Mantra St Kilda Road
Address: 568 St Kilda Road, Melbourne, Victoria 3004, Australia (Formerly Mint Melbourne St Kilda Rd)
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Wheelchair access
Hotel Style:
#40 Romantic Hotel in Melbourne
#57 Business Hotel in Melbourne
#57 Family Hotel in Melbourne
#62 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mantra St Kilda Road 4*
Number of rooms: 156
Official Description (provided by the hotel):
Whether you're planning to visit Melbourne for business or pleasure - you won't find anywhere more comfortable and welcoming than the stunning Mantra St Kilda Road. For business visitors our multi-purpose meeting room ticks all of the boxes, and the onsite restaurant and bar, Bistro Bakini, offers fine wining, dining and nightcaps until late. Sink into the Exclusive Pillowtop Signature Bedding or relax in the stylish living area with large screen LCD TV with Foxtel. Mantra St. Kilda Road features WiFi and broadband internet, security card key access, private balcony with all round views across Albert Park, business services and of course fully self-contained facilities including a kitchen with full size refrigerator. No matter what is on in Melbourne you are just a tram ride away from The Arts Centre, the MCG, Rod Laver Arena, Luna Park and St Kilda Pier. ... more   less 
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Also Known As:
Mint Rhapsody Melbourne Hotel Melbourne

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