We made a group booking (2 apartments). Upon checking in we were given our room keys to be informed we were located on two different floors. We queried this as it was on one online booking. We were told by the staff there was nothing they could do and we were lucky we were in the same tower!! We were then told we could have been placed further apart and should be happy we were only 5 floors apart. Being on level 12 and 17 this really affected our long awaited long weekend away with friends. One room was upgraded to a 2 bath/2br room with views and the other had 1bath/2br. It was disappointing to have one half of our travelling group upgraded over the other also. The rooms were sufficient for the stay. The bathrooms were of reasonable size. The kitchen was functional. The laundry cupboard would have been useful if our stay had been longer. Floor 12 had a consistent odour (from people cooking it was assumed) The concierge at our tower was helpful when queried regarding local transport etc. The location was ideal and we were able to get around the city very easy (once we worked out the trams) Probably wouldn't book again but would look for something in the same area when we go again
- Official Description (provided by the hotel):
- Melbourne Short Stay Apartments at SouthbankOne offers you a range of one, two and three bedroom quality executive style apartments for both the corporate and leisure traveller in a residential tower that gives you a feeling of home. ... more less
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