I recently stayed in a studio executive apartment on the 22nd floor of this hotel, and was quite impressed. The hotel is new and in excellent condition, my room had a great view and was very quiet (almost no street noise, despite being in the very centre of Melbourne) and the small kitchen was functional. I traveled by myself for work and found that the bathroom arrangements worked well, though as other reviewers have noted they're a bit unconventional. The hotel's location is also excellent - trams pass by the front door every five minutes or so, and it takes only about 5 minutes to walk to Burke Street Mall and the cinemas on Collins Street (Federation Square is 10-15 minutes away). All up, I'd stay here again and recommend it strongly.
That said, the hotel does have some flaws. The most annoying of these is the overpriced internet: while I stayed in several Citadines in France and the UK last year which provided in-room wifi for 'free' as part of the base room rate, this hotel charges $6 an hour or $14 a day for access to the internet services in rooms or the foyer. This is likely to be much more expensive than the cost of providing this service, and seems a rip-off (especially for a not-cheap hotel targeted at business travelers). While a less significant issue, the decision to purchase toasters which sound an alarm when the bread is cooked seems ill-advised; on my first morning in the hotel I thought I'd set off the building's fire alarm! (people intending to buy rather than make breakfast should note that the hotel breakfast buffet is absurdly over-priced, and nicer alternatives are available for half the price if you're prepared to walk a block or two). I also found the non-opening windows to be annoying, though the air conditioning was efficient and quiet.
- Official Description (provided by the hotel):
- Citadines on Bourke is the epitome of Melbourne; vibrant and modern. Located in the heart of the city, the Apart’hotel is in the perfect location to experience all the world’s most livable city has to offer. Enjoy some retail therapy in the Bourke Street Mall, Melbourne Central and Emporium Melbourne; discover the magic of Melbourne Cricket Ground (MCG) and Rod Laver Arena with the Australian Football league (AFL), cricket, tennis, as well as world-class concerts. Relax and take a culinary journey with Melbourne’s unique dining experiences, all this and more, right on your doorstep. Though if it’s business that brings you to town, Citadines is located close to Parliament House, Collins Street and the SX1 and SX2 buildings, right within the Central Business District. Citadines boasts 380 serviced apartments, each with separate living and dining areas, fully-equipped kitchenettes and modern amenities. At Citadines, you will have the privacy of your own apartment, while enjoying the convenience of a hotel. The property also features a fully-equipped gym, indoor pool, sauna and outdoor sundeck; as well as conference and meeting rooms, business corner and complimentary wireless internet. ... more less
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- Also Known As:
- Citadines On Bourke Melbourne Hotel Melbourne