Stayed here for 10 days for the Australian Open. We also booked another 2 rooms for 3 nights for family. The apartment/hotel appealed to us because of our length of stay even thoug hwe did not use the kitchen that much.
Overall it is in a good location, although we had a real painful time checking in. There was no parking out the front so had to park around the back and then walk all the way around. It was a bit of an inconveneince. About a 15-20 min walk to the tennis and also close to most major parts of the city. The $30 a night for parking was a bit of a hit but most cities are the same.
As for the rooms, they were good. We did request a higher floor as most people have said, but we got stuck on level 8 and had the pleasant view of a brick wall! The beds are not that comfy and by the end of our stay both had stiff backs.
Rooms looks like they have had a little neglect and it showed with our room service.Rooms looks like they have had a little neglect and it showed with our room service, we had a bowl and spoon go missing and also had to constantly ask for more shower gel and shampoo. Our room key also was taken a few times (needs to stay in to keep the air con on). Although minor issues they are annoying!
The gym, pool and sauna are decent. Gym is not huge but has enough to keep anyone going and the pool is great for lap swimming.
Staff were ok, but like some people have said none seemed happy. At just over $300 a night we really expected a bit more. We know it was at a premium for the tennis, but last year we stayed at Quay West and would be much happier to go there. It was alittle dearer but just prefferd that location, staff and quality of the rooms/hotel.
- Official Description (provided by the hotel):
- Citadines on Bourke Melbourne, in the heart of the city's CBD, offers access to major business and financial offices as well as many world-renowned restaurants, entertainment areas, shopping districts and theatres. Designed for international and domestic travellers on business or leisure, each vibrant apartment has modern amenities along with access to the business corner and fitness corner for efficiency and convenience. Explore Melbourne and relax in the privacy and comfort of your Apart'hotel. ... more less
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- Also Known As:
- Citadines On Bourke Melbourne Hotel Melbourne