We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean, new, fresh, great service, great location.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Citadines on Bourke Melbourne
Ranked #32 of 160 Hotels in Melbourne
Certificate of Excellence
Melbourne
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Clean, new, fresh, great service, great location.”
Reviewed March 29, 2011

Lovely modern rooms, well decked out and comfortable. Staff helpful, even when we left something behind. Great location, easy walk as is right in the Melbourne CBD.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ttaahhnnee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,105 reviews from our community

Traveler rating
    968
    870
    193
    52
    22
See reviews for
424
755
121
403
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (537)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Auckland Region, New Zealand
1 review
Reviewed March 24, 2011

The only thing that let this hotel down was the front of house staff. They were not very attentive at all and certainly not freindly which is such a shame becasue the hotel rooms themselves were fantastic. So clean and roomy. The location too was great. The staff have not put me off as I would stay again and have reccomended my friends to come and stay next week.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosie360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 19, 2011

I was impressed with the whole thing. Great location, very clean and modern facilities. We got a great deal on Travelzoo which made it even better value for money.

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DeeDee85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed March 19, 2011

Just stayed at the Citadines for 1 night on 18 Mar and would definitely stay here again when travelling in a group -- there were 4 of us and we took the Deluxe 2 Bedroom Apartment and it was just lovely! Had a room on the 24th floor with a good view of the city.

There was a small, well-equipped kitchenette -- fridge, electric induction stove, dishwasher, microwave/oven, crockery and utensils, plus the electric kettle and toaster! The main bedroom had a spacious King bed with ensuite bath attached (this had a bathtub) and the other room had twin beds. The common toilet has a standing shower. The shower heads were adjustable -- either spray or single jet... water pressure was mostly even.

The beds were really comfortable and the bed linens and towels were very clean -- in fact, the whole place looked brand new and we were very happy with our stay. The location is within walking distance to Chinatown and all the other shops in the city centre.
There are plenty of places to eat and shop just downstairs.

They have laundry services where you can wash and dry your own laundry -- there was an ironing board and iron in the apartment. It also had a hairdryer and toiletries include conditioning shampoo and shower gel. Sinks had a small cake of hand soap.


The staff at reception were efficient and prompt.

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank finnoir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney Australia
Level 6 Contributor
144 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
Reviewed March 17, 2011

We were only in Melbourne for the weekend but it was still good to have a decent sized room with a fridge and microwave. It is in a very good location, was clean and comfortable and well priced. There is nothing luxurious about it but nothing to complain about either.

While we were there there was a building going up right outside our window. The noise on a Saturday morning from about 7 am was not loud (and not Citadines' fault) but perhaps you might check where your room is if that worries you. Like others, a surchage on the credit card payment, taking $100 for no reason on credit card and the lobby internet charges grated a little but didnt detract from a good stay. We'd be happy to go back.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vague travellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSW Australia
Level 5 Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 13, 2011

Getting there: We were told by staff to get the Skybus to Southern Cross then the hotel transfer bus. Skybus offers free hotel transfers, but you pay for the Skybus. The Skybus was cheap and fast- just 20mins, but the hotel transfer took 1.5 hours! This was probably because we arrived at 5pm- peak hour. As it turns out the hotel is a 5 minute tram trip away. Here's how to do it:
You have to buy a ticket at a seven-eleven or news stand, or if you have coins you can buy it on the tram. If you are going to be around a while, get a pass for the week or weekend. Tram tickets are for a time period, not per journey. Put your ticket in the validation machine when you get on the tram.
Just outside the Skybus terminal at Southern cross, and over the road, you catch Tram #96 to East Brunswick, get on at Stop #2, in Bourke St, get off at stop #7. Citadines is straight across the road. Tram 96 comes every 20 mins and there is a computer indicator at the stop to tell you how long until the next one.

About the hotel- Yes it was clean, staff were helpful, the room had no view, the restaurant downstairs was great. They have a baggage room where you can leave your bags after checkout

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JohnC_From_Oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 28, 2011

Stayed here for 4 nights end of February 2011 - Amazing location, but the staff and overall operation are poor. The rooms were modern and clean, but as the building is narrow, had a view of a brick wall. The restaurant service is slow and not sure why as it's never that busy.

There is no housekeeping on Sunday so better not go too wild in your room or you'll be sleeping in the party. Also, my wake-up call didn't happen the first night and was late for meetings.

Don't really understand how a great looking hotel/apartment in the heart of Melb can't seem to go that extra step and make this a great experience. The staff look exhausted from having to deal with complaints and bad management. A fine stay, but there are better options.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pagetsydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Melbourne hotels
Central Business District
Alto Hotel on Bourke
Alto Hotel on Bourke
#11 of 160 in Melbourne
1,515 reviews
Central Business District
Adina Apartment Hotel Melbourne
Central Business District
Oaks On William
Oaks On William
#45 of 160 in Melbourne
1,410 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Pegasus Apart'Hotel
Pegasus Apart'Hotel
#39 of 160 in Melbourne
2,965 reviews
Central Business District
Stamford Plaza Melbourne
Stamford Plaza Melbourne
#44 of 160 in Melbourne
4,530 reviews
Central Business District
Mantra on Little Bourke
Mantra on Little Bourke
#31 of 160 in Melbourne
1,731 reviews
Show Prices
Show Prices
Show Prices

Been to Citadines on Bourke Melbourne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Citadines on Bourke Melbourne

Property: Citadines on Bourke Melbourne
Address: 131-135 Bourke Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotel in Melbourne
#30 Romantic Hotel in Melbourne
#31 Luxury Hotel in Melbourne
#33 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Citadines on Bourke Melbourne 4.5*
Number of rooms: 380
Official Description (provided by the hotel):
Citadines on Bourke is the epitome of Melbourne; vibrant and modern. Located in the heart of the city, the Apart’hotel is in the perfect location to experience all the world’s most livable city has to offer. Enjoy some retail therapy in the Bourke Street Mall, Melbourne Central and Emporium Melbourne; discover the magic of Melbourne Cricket Ground (MCG) and Rod Laver Arena with the Australian Football league (AFL), cricket, tennis, as well as world-class concerts. Relax and take a culinary journey with Melbourne’s unique dining experiences, all this and more, right on your doorstep. Though if it’s business that brings you to town, Citadines is located close to Parliament House, Collins Street and the SX1 and SX2 buildings, right within the Central Business District. Citadines boasts 380 serviced apartments, each with separate living and dining areas, fully-equipped kitchenettes and modern amenities. At Citadines, you will have the privacy of your own apartment, while enjoying the convenience of a hotel. The property also features a fully-equipped gym, indoor pool, sauna and outdoor sundeck; as well as conference and meeting rooms, business corner and complimentary wireless internet. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Priceline, Orbitz, Hotels.com, Cheap Tickets, Expedia, Booking.com, Ctrip TA, TripOnline SA, Travelocity, Hotwire, Cancelon, Evoline ltd and HotelQuickly so you can book your Citadines on Bourke Melbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Citadines On Bourke Melbourne Hotel Melbourne

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing