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“Superb hotel”

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Crown Metropol Melbourne
Ranked #31 of 162 Hotels in Melbourne
Certificate of Excellence
Reviewed November 12, 2013

This place hits the spot in every sense. Location, service, room quality and amenities are all first class (perhaps it's a bit too close to the casino when I review how it went on the tables!). The only slight disappointment was that the lovely looking top floor bar wasn't open during our stay but otherwise this is pretty much a faultless place and if I return to Melbourne I will not bother looking elsewhere.

Stayed: November 2013, traveled on business
Thank BMCPY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,612 - 2,618 of 3,927 reviews

Reviewed November 11, 2013

My wife and I recently shared our 34th wedding anniversary at the Crown Metropol and we had an amazing time filled with great memories. The accommodation was impeccable and the quality of service we received from each and every staff member made our stay both warm and inviting. We started our day by enjoying each other’s company overlooking the city of Melbourne as we ate breakfast in the leisure lounge on the 28th floor. Even though Melbourne’s weather can be unpredictable at times the quality of facilities and service remained constant as we thoroughly enjoyed the pool and gymnasium area as well as sitting around the open gas fireplace located in the centre of the lounge area on level 28. My wife and I have stayed in a number of high profile hotels over the years and we would have no hesitation recommending the Crown Metropol as our hotel of choice when visiting Melbourne on business or pleasure because they offer an exceptionally high standard of service at an affordable price.

Kevin & Liz

Room Tip: The higher the room the better the view
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  • Stayed: November 2013, traveled as a couple
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Thank Kevin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2013

a girlfriend and i had a girlie weekend shopping and staying again here at Crown Metropol. Our room was very comfortable and the check in staff were very efficient and accomodating. Room service was a bit pricey although we had a lovely meal and very generous portions. Located only a short walk from shopping district. A five minute walk to DFO South Wharf.

  • Stayed: November 2013, traveled with friends
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Thank Kitkat071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2013

I stayed here with my husband for my birthday. After years and years of wanting to stay here. The room was beautiful. Well furnished with a great design. The bathrooms were very simple but effective. We spent the evening in the pool and gym which was great. The Gym was well equiped with great machines and a spectactular view. Complimentary water and gym towels were not unnoticed. The pool was fabulous. Very nice on the eye, and the pool view was amazing. My only fault was the towels had not been collected off some of the loungers and this made it look very well occupied when it was infact empty.

We did not eat at the restaurant or order room service, but we did enjoy a complimentary bottle of champagne which was a nice touch and a small box of lindt chocolates. There is alot to do and see within the Crown Complex so its a great venue to stay and get around Melbourne.

  • Stayed: June 2013, traveled as a couple
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Thank melbournegal9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this reviewResponded November 11, 2013

Thank you for your review.

We are very pleased that you decided to stay with us for your special occasion.
It was fantastic to read you took advantage of the facilities, and enjoyed the amazing views from the pool and gym.

We look forward to seeing you again.

Kind regards,

Harley Moraitis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2013

We stayed here during Cup carnival ... Melbourne was chaotic and this hotel still managed to run like clockwork. Any hiccups were quickly dealt with by their GM Harley who is world class. The rooms are particularly large, and elegantly furnished ... Only negative would be no bath in some room types (but that seems to be the norm in lots of hotels these days unfortunately). The pool and relaxation area are stunning, nice steam room and spa. Great location to the Casino and restaurants and general action.

Stayed: November 2013, traveled as a couple
Thank aab1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this reviewResponded November 11, 2013

Thank you for your review.

It’s definitely a busy & exciting time in Melbourne during the Spring Racing Carnival.
I was thrilled to read you had an enjoyable and relaxing time.

You are right in saying that majority of the rooms don’t have baths.
However for a bit more indulgence next time, our Loft Suites have amazing deep soaking tubs!

Thanks again for your lovely review.

Kind regards,

Harley Moraitis
General Manager

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Reviewed November 5, 2013

Flying into Melbourne from Newcastle, nice quick trip.
Transfers easy to Crown metropol.
A stylish hotel with excellently appointed rooms and full connectivity to the crown casino.
A brief stroll along the south bank adjoining the Yarra River which boasts a heap of great places to eat.
We used the metropol as our base to travel to the races at moonee valley for both Friday and Saturday.
After the races, you can kick on at the crown Casino!

  • Stayed: October 2013, traveled with friends
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Thank Upperhunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this reviewResponded November 11, 2013

Thank you for your review.

I was thrilled to hear you had a great time during the Spring Racing Carnival!
We appreciate your great comments about the Hotel, and look forward to seeing you back here soon.

Kind regards,

Harley Moraitis
General Manager

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Reviewed November 3, 2013

We stayed at the Crown Metropol on the busy week-end of Darby Day and the hotel ran very efficiently. It was easy to get taxi from lobby, the service was faultless, staff friendly, clean rooms adequately stocked with all room amenities and an ice station on each floor. Only complaint was the i-pod dock was only suitable for i-phone 4. Check out club 23 has a great atmosphere and amazing night skyline view.

  • Stayed: November 2013, traveled with friends
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Thank Francesca R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this reviewResponded November 11, 2013

Thank you for your review.

Spring Racing is always a fabulous time to visit Melbourne.
We are very thankful that you decided to make Metropol your base hotel during the festivities.

We understand that technology is always changing.
However we are pleased to inform that we are in the process of changing over our current i-pod docks to be compatible with all smart phones.

Look forward to welcoming you back soon.

Kind regards,

Harley Moraitis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Melbourne
#18 Family Hotel in Melbourne
#21 Romantic Hotel in Melbourne
#30 Luxury Hotel in Melbourne
Price Range: $184 - $546 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Official Description (provided by the hotel):
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. ... more   less 
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Also Known As:
Crown Metropol Hotel Melbourne

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