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“Awesome! Was wonderful, will definitely go back again.”

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Crown Metropol Melbourne
Ranked #33 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed October 18, 2013

Loved everything about it, everything was clean & top quality, the staff were all genuinely nice, apart from missing my family & the lack of money, I could've stayed a lot longer!
The only thing I didn't like was paying $77 for a full buffet breakfast for my daughter & I - but we only made that mistake once! The food was lovely but crazy expensive.
On the whole I would definitely recommend Crown Metropol to anyone. It's the nicest place I've stayed. My husband & I stayed at Crown Promenade a few years ago & I can't wait to take him to Metropol one day soon!

  • Stayed: October 2013
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1  Thank TheREALmrsRobinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this reviewResponded October 27, 2013

Thank you for your review.

We love that you loved the Hotel!

Hopefully see you and your husband soon.

Kind regards,

Harley Moraitis
General Manager

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2,674 - 2,680 of 3,959 reviews

Reviewed October 14, 2013

Loved this hotel the hotel room was just quality, very expensive but got your money worth in comfort. had a few drinks in the bar on the 28th floor the views were nice and very relaxing atmosphere. . Breakfast was a buffet type meal all freshly cooked bacon eggs as well as fruit and cereals, good start to the day. Only stayed two days didn't get a chance to use the pool and spa but again looked good. Location is perfect short walk to the CBD and lots to do just outside the doors of the hotel with restaurants and cinemas.

  • Stayed: August 2013, traveled with family
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Thank Tikkani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this reviewResponded October 27, 2013

Thank you for your review.

It was great to read that you had a comfortable stay with us.

A good breakfast and somewhere relaxing for a few drinks is just what you need when you’re away from home.
I am pleased the team took care of you, and I look forward to welcoming you back.

Kind regards,

Harley Moraitis
General Manager

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Reviewed October 14, 2013

We have now stayed at here 4 times and each time we have had a lovely stay. Location is great as the tram stop is close, Good restaurants, Service is always good. We have had breakfast at 28 which is good as the view is wonderful and isn't too crowded like other buffets can be. Bed is comfortable and love the fact that there is no shower/bath. Will stay again. Only downer is.. On our 4th stay the room was starting to look a little shabby compared to our other stays. Bit worn.

  • Stayed: September 2013, traveled as a couple
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Thank bjle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this reviewResponded October 27, 2013

Thank you for your review.

It is always fantastic to read comments from our returning guests.

I can appreciate your feedback about the rooms, we are just in the process of re-painting and spring cleaning every single room and corridor in the hotel.
The result is looking fantastic, and we should have them all completed in the next month (October).

We look forward to seeing you back for your 5th visit!

Kind regards,

Harley Moraitis
General Manager

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Reviewed October 13, 2013

We made a quick trip to Melbourne to do some shopping and after staying at the Crown Towers already we decided that's where we wanted to be. But after weighing up the cost and how much shopping that meant I wouldn't be able to do we decided to stay here. It is just as nice, I did prefer it more actually. Less FLASHY. None of the bathroom covered in mirrors like the towers but this felt more COSY. We had a lovely room on level 17.
We didn't have any room service food because of the price (didn't want to literally eat into my shopping money) but that was okay as there is plenty of dining options downstairs.

  • Stayed: April 2013, traveled as a couple
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Thank Lucy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this reviewResponded October 27, 2013

Thank you for your review.

It was great to read that you have stayed at both Crown Towers, and now Metropol.
I hope you enjoyed your shopping spree, and look forward to seeing you back with us again soon.

Kind regards,

Harley Moraitis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2013

Although just an overnight stay it was such a relaxing and friendly hotel with a touch of chic and glamour. A Luxe King overlooking Southbank and city skyline on the 26th floor was a bonus and. with the gorgeous Aveda spa on the 27th floor, I was in heaven. The room had an iPod dock, great Madame Flavour teas (I wish 5 star hotels would just make a plunger/coffee complimentary and ditch the Nescafe), huge flat screen TV and the most comfortable bed and pillows.
The hotel is an easy 15 minute walk from the Southern Cross Station down Spencer Street and walk past the casino and the next street you are at the main entrance. We were also able to walk from the Metropol to Crown Towers all undercover through shopping arcades and eating options without needing to go outside.

Room Tip: Upon check-in request the highest floor available.
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  • Stayed: October 2013, traveled solo
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Thank Clifden27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this reviewResponded October 27, 2013

Thank you for your review.

We are very happy that you enjoyed the comforts of the Hotel.

ISIKA spa, gym and pool located on the 27th floor is definitely one of the highlights!

We hope to see you again soon.

Kind regards,

Harley Moraitis
General Manager

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Reviewed October 12, 2013

second time we have stayed here and we were a little disappointed this time - some of the furnishings were worn (bedroom base) and the mirror/bathroom bench hadnt been cleaned properly. we had a city view room but it really wasnt the city, more facing southbank. For the money i'd be looking for something better.

  • Stayed: October 2013, traveled as a couple
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1  Thank PMMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this reviewResponded October 27, 2013

Thank you for your review.

It sounds like you had some mixed feeling about your recent visit.
I apologise about the missed cleaning of the bathroom bench, and can assure you your feedback will be passed onto our Housekeeping team.

If I can assist you at all in the future, please don’t hesitate in making contact – as we would love to see you stay with us again.

Kind regards,

Harley Moraitis
General Manager
03 9292 8888

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Reviewed October 12, 2013 via mobile

Went to a concert so decided to make a night of it. Having stay at the Metropol before, knew what to expect. Still a great hotel!! Enjoyed breakfast in bed. Room service has definitely improved!! Food was delivered in the time promised and served hot.

Stayed: October 2013, traveled as a couple
Thank redscorpio17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarleyMoraitis, General Manager at Crown Metropol Melbourne, responded to this reviewResponded October 27, 2013

Thank you for your review.

Fantastic to read that you’re one of our return guests - this is by far the greatest compliment!

I hope you had a great night out at the concert, and we look forward to seeing you again soon.

Kind regards,

Harley Moraitis
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Melbourne
#18 Family Hotel in Melbourne
#21 Romantic Hotel in Melbourne
#32 Luxury Hotel in Melbourne
Price Range: $182 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Official Description (provided by the hotel):
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. ... more   less 
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Also Known As:
Crown Metropol Hotel Melbourne

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