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“Great space but missing personality”

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Crown Metropol Melbourne
Ranked #33 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed November 22, 2011

This is a very nice hotel and the rooms have all you want - the staff are friendly but distant - my comment would be that it is missing spark - get a hotel signature personality please - make yourselves something different - stop living in the shadow of the Crown!

  • Stayed: October 2011, traveled on business
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Thank shanewarren88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,621 - 3,627 of 3,959 reviews

Reviewed November 21, 2011

After holding a conference at Crown, we all stayed the night and had such a restful and relaxing time. The staff were brilliant, the rooms were lovely and we left very, very happy. Thanks again Crown!

Room Tip: What a wonderful breakfast to wake up to!
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  • Stayed: October 2011, traveled on business
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Thank Lizzy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2011

Nothing negative to say. We had the top floor, with awesome views over Melbourne. The service was top notch. The pool had the best views at sunset, I reccomend taking a dip in the pool at sunset and take your camera. The rooms were spacious and very very clean. I was very impressed by the standard of the housekeeping and how quickly guest services responds to your requests. I would definatey stay their again.

  • Stayed: November 2011, traveled as a couple
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Thank Nat5773
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2011

The hotel is in a great location, in walking distance to good restaurants and the city. It's also a quick cab ride to great shopping. The rooms are modern, trendy and spacious with very comfortable beds. The bathroom is very nice. Staff are friendly and helpful. The pool is great. I recommend trying the spa too. Whether travelling for business or pleasure this is a great hotel.

  • Stayed: October 2011, traveled with family
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Thank CaroleCoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2011

My partner and I stayed at this hotel in July 2011 for 3 nights. The hotel is modern, refreshing and clean. Staff are helpful and friendly and we didn't have any complaints at all during the time we spent there. We loved the pool. We went for a swim at all different times of the day and the view was so pretty. The location is great with lots of shops and restaurants around and close to the trams. Rooms are large with everything you could need, comfy bed, big screen TV and a large nice bathroom.

Would stay here again without a doubt and would encourage others to stay here as well.

  • Stayed: July 2011, traveled as a couple
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Thank Angelica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2011

We recently stay here for a night (i wish we stayed longer) and it was great. Everything seems to run smoothly at this hotel from the moment you drive into drive the staff are very helpful and efficient. The only thing I would say is that the girl at check in really rushed us through check in (even though no-one else was waiting), although she was pleasant enough she just spoke really fast and didn't explain what was included in our package. The pool is amazing we spent as much time as we could in it, I think in the middle of summer it would be really muggy though, its all glass and when the sun streams in, you would feel it. The breakfast in the morning was also great, good coffee, plenty to eat and again great views. I would highly recommend this hotel, even though we stayed a night it felt like two, really relaxing. You can walk straight in city, the aquarium, the casino, shopping, and even catch the tram right outside the building to port melbourne ect. Fab location. It is also on the corner where the tram restaurant begins, so perfect it you are doing that too. All in all we will stay here again for sure.

  • Stayed: October 2011, traveled as a couple
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Thank n_b_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2011

Just spent a very enjoyable break at this hotel with my 2 children. Got a good advance deal on the price- which was supposed to give a room on a lower floor. I emailed them asking for a room as high up as possible with views and thats just what we were given. Boys very excited with 21st floor and views of river/city. We arrived an hour early and were able to go immediately to our room which was lovely. Then went straight to the pool which is fantastic and the reason we chose to stay here. The pool area was pretty quiet for all of our stay, and the pool was long enough to swim lengths enjoyably. Good sized gym and lovely changing rooms- with steam room, spa with massage jets.
Location was great- i felt very comfortable walking around in the evenings in this area, and we could walk to everything. Perfect location for the conference at the exhibition centre.
Staff were all very pleasant and helpful, place was spotless and everything was well organised. We didnt eat there- didnt need to as so many cafes nearby. The only issue we had was initially finding the entrance to the hotel

  • Stayed: November 2011, traveled on business
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2  Thank wanderer_au
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Melbourne
#18 Family Hotel in Melbourne
#21 Romantic Hotel in Melbourne
#32 Luxury Hotel in Melbourne
Price Range: $182 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Official Description (provided by the hotel):
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. ... more   less 
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Also Known As:
Crown Metropol Hotel Melbourne

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