Customer service was casual, bordering on indifferent - if you are on the phone and/or computer for 5 minutes with no one else checking in or out then you could at least acknowledge customers with eye contact or a brief "I'll be with you in a minute..."etc.
Given a room immediately behind the lifts but there was absolutely no noise from them or from people using them, in fact the hotel was very quiet for a city hotel which is a big plus.
Room clean & good size, it's a travelodge so no-one should have big expectations for a plush/huge room. Bed firm/hard but comfortable. Good flat-screen t.v. with usual free channels, some cable stations& pay per view movies.
Area is surrounded by offices so a bit desolate returning at night, but quite safe.
Tram stop handy in Collins st.(Route 48) where there is both stair and lift access from aurora lne.
There are cafes at Collins st ,food courts at both southern cross and DFO also a supermarket and a 24hr 7/11,so I don't know why people have commented there is no food nearby!
Very handy to Southern Cross , D.F.O., Etihad Stadium, 15 min walk or short tram ride from Spencer St. to Crown Casino(if that's your cup of tea) or Exhibition Centre.
Overall I would use again if I got a good rate as I did on this stay.
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- Also Known As:
- Travelodge Docklands Hotel Melbourne