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“Thoroughly pleased”

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Art Series - The Olsen
Ranked #24 of 160 Hotels in Melbourne
Certificate of Excellence
Reviewed April 4, 2010

I am a local but saw a TravelZoo special and was curious after lots of hype. I have to say I was totally pleased. Not only is the location terrific, but the room is well thought out, well decorated with Olsen prints EVERYWHERE, and the kitchenette could be useful with surprisingly good quality cutlery. Check-in was friendly and efficient. The pool was lovely, with the fun of being able to stand in the pool and look up and down and below at Chapel Street, and the sundeck chairs oh-so-comfortable.

A great place to stay even if you live around the corner for a total holiday feel.

  • Stayed: April 2010, traveled solo
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1  Thank AlexofMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James_Sharrock, Guest Experience Manager at Art Series - The Olsen, responded to this reviewResponded April 26, 2010

Thank you for your great feedback Alex. It sounds like hand a great Experience with us. You positive feedback will be shared with our team at the next staff meeting. I hope we have the pleasure of welcoming you back to The Olsen Hotel on your next visit.

James Sharrock
Guest Experience Manager

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1,696 - 1,702 of 1,718 reviews

Reviewed March 23, 2010

I'd probably second pretty much all of the previous reviewer. I'd left booking our trip til the last moment and a good deal for this placel turned up on travelzoo. I initially had some reservations about staying out in Chapel st but this turned out to be a good choice. My husband who hates cities felt much more comfortable without the highrises and even admitted to enjoying the clothes shops (this is a first believe me!).
We stayed in a deluxe studio. It was beautifully decked out although the amount of furnishings made the room seem a little small. For us, the massive tv seemed a bit out of place ( From the pictures I've seen of the one brm, this would probably be the way to go.) The tea and coffee went above the standard with Lavazza available for the provided plunger. Small things like lack of milk replacement probably just reflect a new structure that the staff will take a little time to get used to. Bed was really comfy.
To people staying here in the next few weeks, you should be aware that this isn't yet quite finished and there are still workmen on site. We heard a minimum of noise however. We met a few perplexed people in the lift unable make their swipe cards work.
A big highlight was the pool which is amazing. Something you have to see for yourself.

Its certainly something different, the art is fun and presented in a charming and well thought out way. Would definitely go back in 6 months if we can still afford it!

  • Stayed: March 2010, traveled as a couple
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1  Thank Berri_1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olsen_GM, Guest Experience Manager at Art Series - The Olsen, responded to this reviewResponded April 25, 2010

Thank you to the author for your review, I appreciate your feedback and recommendations. The opening hic ups have been ironed out and I’m pleased to announce the hotel is 100% complete, I hope you will return to experience the difference. James Sharrock, Guest Experience Manager

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Reviewed March 21, 2010

We stayed at The Olsen a few days after the official opening and we couldn't have had a better experience. The rooms were beautifully done, with a small kitchenette and such a comfortable bed. The blinds were blockout blinds which meant the whole room was in darkness, giving us the best sleep! The staff were all so friendly and helpful, and made our experience memorable. We didn't get to sample anything from the restaurant this time. The location was terrific, even though it was on Chapel St, we didn't hear a thing.
We will most definately be back to stay when we are in Melbourne next and highly recommend it to all our friends.

  • Stayed: March 2010, traveled as a couple
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1  Thank traveldans
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Olsen_GM, Manager at Art Series - The Olsen, responded to this reviewResponded April 25, 2010

Thank you to the author for your review, I was pleased to ready you enjoyed the facilities and the service provided. We look forward to welcoming you back!

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Reviewed January 15, 2017 via mobile
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Stayed: June 2016, traveled on business
Thank Cordiali_Saluti
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OlsenHotel2016, Front Office Manager at Art Series - The Olsen, responded to this reviewResponded February 1, 2017

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Reviewed July 2, 2016 via mobile
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Stayed: July 2016, traveled on business
Thank Ornella B
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OlsenHotel2016, Guest Relations Manager at Art Series - The Olsen, responded to this reviewResponded July 5, 2016

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Reviewed June 12, 2016 via mobile
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Stayed: May 2016, traveled as a couple
Thank 공공활동
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OlsenHotel2016, Guest Relations Manager at Art Series - The Olsen, responded to this reviewResponded June 17, 2016

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Reviewed April 8, 2016
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  • Stayed: March 2016, traveled on business
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Thank Enric Garcia A
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OlsenHotel2016, Guest Relations Manager at Art Series - The Olsen, responded to this reviewResponded April 10, 2016

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Additional Information about Art Series - The Olsen

Address: 637 - 641 Chapel St | South Yarra, Melbourne, Victoria 3141, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Chapel Street
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Melbourne
#9 Business Hotel in Melbourne
#23 Luxury Hotel in Melbourne
#27 Romantic Hotel in Melbourne
#28 Family Hotel in Melbourne
Price Range: $134 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Art Series - The Olsen 5*
Number of rooms: 229
Official Description (provided by the hotel):
Set on Melbourne’s prestigious Chapel Street, The Olsen Hotel offers travelers premier South Yarra accommodation with 229 elegant five-star suites that are infused with the lyrical works of revered Australian Landscape artist Dr John Olsen. Breathtaking mural and sculpture greet you on arrival and large prints adorn all hallways and suites. This boutique Melbourne hotel is complimented by a day spa and two delicious restaurants; you will be reveling in the Art of [Creature Comforts]. At The Olsen Hotel, one can sleep soundly on Art Series Signature bedding, plunge into the spectacular glass bottom pool with Chapel Street shoppers below, work out in our state-of-the-art gymnasium or step out for some retail therapy. These South Yarra accommodations offer plentiful natural light and are thoughtfully appointed with 42” flatscreen televisions, wireless internet access and complete kitchenettes.For a longer stay settle into an exclusive art inspired residential suite.Olsen is regarded as one of Australia’s greatest living painters and won the Archibald Prize in 2005 for his portrait Self Portrait Janus Faced.Experience Olsen’s charm, wit and passion for life. ... more   less 
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Also Known As:
Art Series - The Olsen Hotel Melbourne

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