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Art Series - The Olsen
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Reviews (2,027)
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Reviewed June 27, 2012

We recently held our Engagement/Surprise Wedding on Level 1 at The Olsen. It was the perfect venue - completely unique and trendy. Staying in the Penthouse we enjoyed spectacular views of the city and all the modern luxuries fitted throughout. Overall we were super impressed with the friendly staff, tasty food and awesome location.

  • Stayed: June 2012, traveled as a couple
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Thank Andrea E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 4, 2012

Thanks for the super review. We were so happy that the surprise wedding went well for you and your husband. Our John Olsen Penthouse is a special room. It has some amazing views of Melbourne's skyline and surrounds. I'm glad that amongst the stresses of the wedding you got to enjoy the suite. Good luck for the future and we hope to see you for your first anniversary.

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Reviewed June 26, 2012

The hotel's taste in art is not my own, which is inconsequential, and I mention it only because it's the only thing I could possibly complain about, and it's not a complaint.

The rooms are clean, spacious, but what makes the hotel is the staff that is friendly, committed, attentive, and responsive. Arriving in Australia after 16 hours in the air is a rough landing, and they've done every single thing right to make it softer and more comfortable. I'd recommend this to anyone.

  • Stayed: June 2012, traveled on business
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Thank sl_fpo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2012

My husband and I stayed at The Olsen for our first wedding anniversary recently. After a minor mix up in rates quoted via email the manager gave us a free upgrade so instead of being in the spa studio room we were in the sap deluxe room the main difference being extra space. On arrival the guy on reception was very friendly and welcoming and when we arrived in our room we found an anniversary card from the staff along with a complimentary cheese board and champagne on ice! This was such a nice personal touch and really gave us a great impression of the hotel. The room was amazing roaring fire, comfiest beds, kitchen with microwave and coffee making machine. There is also a large fridge with freezer box and is fully stocked the best range I've seen in a not so mini bar. A dining table and chairs and magazines to read along with lots of art books. The best part by far was the large outdoor balcony with massive hot tub. It was absolutely amazing relaxing in the tub at night with bubbly. The mini bar I also thought was reasonably priced compared with bars in Melbourne. Room service was also good. We had such a great time we actually rang reception and asked was the room free the following day and booked another night! Would definitely recommend this place to anyone. We had looked at all the top hotels in Melbourne and chose this as it has way more character than the boring dated bigger chain hotels. Thank you all at the The Olsen we had an amazing first anniversary.

Room Tip: Deluxe spa studio was amazing.
  • Stayed: June 2012, traveled as a couple
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1  Thank Mzteeree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 4, 2012

Thank you for your kind review. Weddings, birthdays, anniversaries; they should all be celebrated. Our job is to do all we can to make sure you have a great time while you are in the hotel. Especially when you are in the spa suite, it's important that you have a few bubbles to drink. That is the least we can do to make your experience a special one.

Thank you for telling others about your time at The Olsen. We look forward to welcoming you back for your second anniversary.

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Reviewed June 21, 2012

We loved everything about this hotel. The rooms are beautifully appointed, with awesome views of South Yarra and Richmond. Its super trendy and close to the shops on Chapel Street. We had both dinner and breakfast in Spoonbill restaurant and simply couldnt fault the food or service. For business or leisure this is definately one of Melbourne's prize hotels and we'll be back for sure!!!

  • Stayed: June 2012, traveled with friends
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Thank Lovemelza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2012

We chose to stay at The Olsen during our wedding.

The staff were very helpful - we asked them for some local knowledge on bars to meet up with friends afterwards and they were keen to help us. They accommodated an early check-in on the wedding day, and were pleasant to all the friends we had staying there also.

The vibe of the hotel is very typical of Melbourne - minimalist, luxurious and arty. The standard rooms aren't huge, but what's lacking in the size of the rooms you get back in comfort, style and location. We had the Deluxe Spa Studio Suite - the perfect size for everything we needed that weekend (including my dress etc). That particular room is large, the spa holds 8 people apparently, and the balcony is actually spacious too, as it's only on the first floor. The wall is really high, so you don't hear the noise of Chapel St. The only noise we did hear was from people wanting to use the pool which was opposite our door - not an ideal wake up call at 7am! Luckily it was easy to get back to sleep in the king size bed...!

We found the minibar in the room to be reasonably priced, but that was the only extra added on to our room. I couldn't tell you about the cost of parking etc, or room service.

Overall - loved it. It deserves to rated as highly as it is and I would love to stay again some day!

Room Tip: If you can afford to upgrade - do it. I saw three different types of rooms in this hotel, and it definitely seemed worth the money to get the extra space or spectacular views over Melbourne.
  • Stayed: April 2012, traveled as a couple
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1  Thank love_weekenders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 4, 2012

We are so glad that you chose to spend your wedding time with us at The Olsen. We are all really pleased that it was a special time for you and that you enjoyed the spa suite. Not that we get a chance, but I'd imagine it would have been really relaxing in the spa after a hectic period for you.

We have only recently changed our mini bar items and pricing. We think it is fairer to charge a reasonable price for a packet of chips than go over the top like some other places. I hope you tried the colourful giant lolly pop!

Thank you for taking the time to give us and others your feedback. I hope to welcome you back again soon.

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