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Art Series - The Blackman
Ranked #12 of 159 Hotels in Melbourne
Certificate of Excellence
Shepparton
Level Contributor
105 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Good spot to stay”
Reviewed July 7, 2013

We had two nights at the Blackman. I was a bit concerned about staying so far out of Melbourne - I need not of worried. Lots of trams in both directions and easy car access. The rooms were very good, plenty of space. Cafes in the foyer were good. Checking was good . Car parking was convenient, although it cost $25 per day.

  • Stayed July 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank patfshepparton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimmy W, Manager at Art Series - The Blackman, responded to this review, July 14, 2013
Pat,

Thank you very much for providing us with your feedback. We’re delighted to hear that you had an enjoyable stay with us and found our location to be convenient! We genuinely appreciate your comments and we hope to welcome you back to The Blackman soon!

Kimmy Walt
Assistant Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,020 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (549)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
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English first
Sydney, Australia
Level Contributor
155 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed July 6, 2013

This is a repeat review and about the 4th time I've stayed here.

It's always tough when going to Melbourne whether to stay here, because I really like it, or whether to stay at one of the Hyatt's where I am part of the guest program and my work gets a discount. I split it 50-50 if on business, but always opt to stay here if on leisure (and will be doing so later this month).

It really is a delightful hotel; impeccably clean; very comfortable rooms; great mini-bar (especially the giant freckles!); fantastic coffee shop; nice restaurant; well-located right on the tram line into the city; and some lovely 'added extra' touches.

If you don't like big hotel 5-star 'sameness' and stuffiness, but want something a bit special, definitely stay here.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank 2093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimmy W, Manager at Art Series - The Blackman, responded to this review, July 14, 2013
Thank you very much for taking the time to review our property! We definitely strive to create a unique environment, and we’re thrilled to hear such positive feedback.

Since you are a repeat guest of ours, I’d recommend that you join our Priority Guest Rewards program. The program allows you to earn points while staying at any Rydges or Art Series Hotels, which add up to free nights at our properties. The program also gives you valuable discounts such as, 10% off the best available rate online, 20% off lunch and dinner in our Classico restaurant, 50% off internet charges, a welcome drink, and a late check out! Please contact me if you’d like further information on the program.

Once again, thank you so much for your fantastic feedback and we look forward to your 5th visit with us!

Kimmy Walt
Assistant Guest Experience Manager
03 9039 1444
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviewed July 4, 2013

Although a bit of a way out from the CBD (but easily accessible by tram), this hotel exceeded my expectations. The rooms, albeit a little on the small side made great use of the space.
Really good decor, layout and furnishings. Mini Bar prices were reasonable.
Mattress was exceptionally comfortable.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JSmelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimmy W, Manager at Art Series - The Blackman, responded to this review, July 5, 2013
Thank you very much for taking the time to provide us with your feedback. We’re delighted to hear that your stay exceeded your expectations and that you found our bed to be incredibly comfortable!

We love to hear such positive feedback and have shared your comments with the team. We hope to welcome you back to The Blackman the next time you’re in Melbourne!

Kimmy Walt
Assistant Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 3, 2013

The Blackman was a refreshing and relaxing place to stay during a weekend of shopping, music and dinning that is as comfortable as it is cool. The T2 teas, magazines and good quality toiletries are a nice touch and the bed was very comfortable. The hotel bar has a good atmosphere and good tapas, which was a perfect start to our stay. Our shower head was due to be replaced or tightened, but we were able to manage. The staff were friendly, helpful and we didn't wait long for assistance. Would stay again

Stayed June 2013, traveled as a couple
Helpful?
Thank SJoutandabout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NickGouin, General Manager at Art Series - The Blackman, responded to this review, July 4, 2013
Thank you for taking the time to offer us and others your feedback. It's pleasing to read that you enjoyed your time with us at The Blackman. Thank you for mentioning the staff; I'm sure they will be chuffed to hear that they are appreciated. I hope that we can welcome you back again soon when you are next in Melbourne.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 2, 2013

From our very step up the stairs lugging our bags as there is no Concierge I knew this would not end well. Dismissive, disinterested and incompetent staff "unwelcomed" us to the hotel. We took our bags up to a room that had been allocated to us and then got a phone call to say our actual room was ready! Then when we rang back they said no you are in the correct room - sorry for the misunderstanding. We then returned to our room after lunch to find a saleswoman and three gentlemen inspecting our room for purchase! The car we ordered through the hotel for pick up at the airport was never ordered - and again - who cares.
The attitude continued and I must say we did receive a phone call to apologize for our "series of unfortunate events", but honestly - a $10 bottle of wine was an insult to my palate!!! We will not be returning to The Blackman.

  • Stayed July 2013
    • Value
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Helpful?
8 Thank Pilchers1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NickGouin, General Manager at Art Series - The Blackman, responded to this review, July 4, 2013
Thank you for taking the time to offer us your feedback. I would like to apologise for the experience you had with us. This is not acceptable and we have addressed the incidents with the team members involved. Understandably you were disappointed; however I am confident that this is an isolated occurrence. We would welcome you back to The Blackman if you have a change of heart and I will be happy to assist you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 30, 2013

The suite we stayed in over the weekend was absolutely stunning. It was huge and incorporated both modern, sleek amenties, as well as gorgeous aesthetic finishes which revealed themselves over the duration of our stay. The bed was nothing short of incredible.... the hotel is worth it for the pillows alone. Beautiful view over two balconies, many interesting books to flick through and a modern bathroom with a comfortable tub and EVO beauty products.

Staff were of the highest possible calibre from check-in to check out and the pastisserie below (Depot de Pain) also managed to serve me some of the best eggs (and pastries) I've ever eaten! Highest recommendation all round.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimmy W, Manager at Art Series - The Blackman, responded to this review, July 5, 2013
Joe,

Wow! What a great review! We’re delighted to hear that you had such an enjoyable stay with us. We do our best to provide outstanding customer service and I was very happy to read that you found our reception team to be so accommodating. I’ve passed your comments on to the team and Depot de Pain.

Thanks again for your lovely feedback and we hope to see you at The Blackman again soon!

Kimmy Walt
Assistant Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 30, 2013 via mobile

My boyfriend and I stayed for one nght for my birthday and it was honestly just beautiful! He mentioned it was my birthday when booking and gave us a beautiful corner room with the biggest balcony I have ever seen and another smaller one. The bed. Divine. Bathroom was a little small but nothing worth complaining over when the rest was so nice. Even left a happy birthday card for me. Art series are all across wonderful just wish the room service wasn't so exxy! But otherwise, perfect from start to finish!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimmy W, Manager at Art Series - The Blackman, responded to this review, July 1, 2013
Christine,

Thank you very much for your positive feedback and for choosing The Blackman for your “city getaway”! We’re so happy to hear that you enjoyed your birthday with us and we hope to welcome you back for future special occasions!

Kimmy Walt
Assistant Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Art Series - The Blackman

Property: Art Series - The Blackman
Address: 452 St Kilda Rd | (entry via Arthur Street), Melbourne, Victoria 3004, Australia (Formerly The Blackman Hotel)
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Melbourne
#10 Business Hotel in Melbourne
#11 Luxury Hotel in Melbourne
#11 Family Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Art Series - The Blackman 5*
Number of rooms: 207
Official Description (provided by the hotel):
With a contemporary, boutique interior and an enviable St Kilda Road location, just a stones throw from Melbourne’s CBD, The Blackman Hotel will inspire Melbourne’s imagination. A destination perfect for business or leisure travellers, this unique Melbourne hotel boasts 209 guest accommodations and suites, a selection of which host private terraces.Built within and above the historic Airlie Mansion, The Blackman Hotel will charm and inspire guests with the works of one of Australia’s most celebrated artists, Charles Blackman, showcased throughout this unique hotel space.The Blackman Hotel is also dedicated to ensuring your visit to Melbourne is complete with dining options to tempt your tastebuds. Experience two of Melbourne’s hottest new restaurants right at your own doorstop. Couple this with our state-of-art gymnasium and your luxurious five-star experience is complete. ... more   less 
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Also Known As:
Art Series - The Blackman Hotel Melbourne

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