I stayed in Punthill apartments with my Mum for almost a week whilst recovering from an operation. The apartment itself was beautiful and clean and had everything you could possibly need. It's also in a great location, close to a great range of shops and delicious restaurants. But the most fantastic part about the Punthill South Yarra Grand is definitely its wonderful staff. We were absolutely blown away by the fantastic service of all the staff there - particularly Paul and Adrian! Their friendliness and generosity knows no bounds!
When my Mum first arrived at the apartments (while I was still in hospital) she mentioned to the boys that the lack of an adjustable shower head would make it difficult for me to shower, having just had an operation. By the time she returned that afternoon the boys had already had the old shower head replaced with a new adjustable shower head! Paul also spent half an hour of his time (on his day off!) helping me to work out how to play the DVDs on my hard drive on the apartment's TV, making the fact that I was bed ridden a lot more bearable!
Another day we were left stranded waiting for a taxi that never came leaving us in danger of missing a post-op appointment. After trying in vain to get us another taxi, Paul and Adrian drove us in their own car so we didn't miss the appointment!
Paul and Adrian made a tough recovery much more comfortable and I am so grateful for all that they did for me. I will definitely be staying here again next time I visit Melbourne and would definitely recommend these apartments.
Thanks for everything!
- Official Description (provided by the hotel):
- Located in the new business and restaurant precinct of South Yarra and with views of Melbourne and Port Phillip Bay, Punthill South Yarra Grand offers spacious, modern, sophisticated and stylish apartment hotel accommodation in Melbourne that rivals no other. The eclectic, lush and stylish décor of our Studio, 1 and 2 bedroom serviced apartments reflects the vibrant, modern atmosphere of the South Yarra area and set a new standard in apartment hotel accommodation. ... more less
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- Also Known As:
- Punthill South Yarra Grand Hotel Melbourne