We booked this hotel on Wotif.com for half price but didn't realise it was actually the opening day. I stayed with my 8 yr old son, Sam, for a special treat. The hotel clearly appeals to the convention and business clients as it is located next door to the Exhibition Centre and about a 10 minute walk to the Casino and Southbank. Not much else nearby. Unfortunately there is no pool but quite a good size gym.
Service was very attentive but considering there were only about 50 people staying you would expect this. We had a few issues with the TV - kept losing the stations until eventually we lost all power to the TV/Movie/Foxtel all together (apparently this was the whole hotel not just our room.
We didn't receive the room service menu until 7 pm (as they were waiting delivery) but when we did order the food arrived promptly and with a smile and chat from the lovely boy who delivered it. Kids under 10 can order from the kids menu for free - what a bonus. Although make sure you do point this out when ordering - I did but the charge was still on the bill which they happily reversed. Not everyone seemed to know about this but it is written clearly on the menus.
Breakfast was very good. Service again was excellent and Sam ate for free. We also ate lunch at Cafe Cino which was nice and simple - great Nicoise style salad.
Our room had a lovely view of the Polly Woodside ship and Yarra river. It was a standard room so not overly large. Bed was heavenly so we had a good night's sleep.
- Official Description (provided by the hotel):
- Pan Pacific Melbourne will feature 396 rooms and suites, with floor to ceiling windows that offer panoramic views of the Yarra River, Port Phillip Bay and city, complete with thoughtfully appointed amenities and modern furnishings. Guests will be able to choose from two dining outlets, an all-day-dining restaurant and bar which offers international cuisine and a nightcap in the evening, or a more relaxed cafe setting for a light meal or quick coffee. Refresh your senses at the end of a long day with our wellness facilities, including a well-equipped 24-hour fitness centre. With over 400 square metres of versatile meeting space and its proximity to the Melbourne Convention and Exhibition Centre, Pan Pacific Melbourne will be an ideal base for both business and leisure travellers. ... more less
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- Also Known As:
- Hilton Melbourne South Wharf Hotel Melbourne