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Pan Pacific Melbourne
Ranked #22 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed April 18, 2009

We booked this hotel on Wotif.com for half price but didn't realise it was actually the opening day. I stayed with my 8 yr old son, Sam, for a special treat. The hotel clearly appeals to the convention and business clients as it is located next door to the Exhibition Centre and about a 10 minute walk to the Casino and Southbank. Not much else nearby. Unfortunately there is no pool but quite a good size gym.

Service was very attentive but considering there were only about 50 people staying you would expect this. We had a few issues with the TV - kept losing the stations until eventually we lost all power to the TV/Movie/Foxtel all together (apparently this was the whole hotel not just our room.

We didn't receive the room service menu until 7 pm (as they were waiting delivery) but when we did order the food arrived promptly and with a smile and chat from the lovely boy who delivered it. Kids under 10 can order from the kids menu for free - what a bonus. Although make sure you do point this out when ordering - I did but the charge was still on the bill which they happily reversed. Not everyone seemed to know about this but it is written clearly on the menus.

Breakfast was very good. Service again was excellent and Sam ate for free. We also ate lunch at Cafe Cino which was nice and simple - great Nicoise style salad.

Our room had a lovely view of the Polly Woodside ship and Yarra river. It was a standard room so not overly large. Bed was heavenly so we had a good night's sleep.

  • Stayed: April 2009
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Reviewed 3 days ago
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  • Stayed: February 2018, traveled solo
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Thank 787tab
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Reviewed 1 week ago
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  • Stayed: January 2018, traveled as a couple
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Review collected in partnership with Pan Pacific Hotels Group
Thank mhm837
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Craig B, General Manager at Pan Pacific Melbourne, responded to this reviewResponded 1 week ago

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Reviewed 2 weeks ago via mobile
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Stayed: March 2017, traveled with family
Thank Mr T
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Craig B, General Manager at Pan Pacific Melbourne, responded to this reviewResponded 2 weeks ago

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Reviewed 3 weeks ago via mobile
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Stayed: January 2018, traveled with family
Thank A TripAdvisor Member
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Craig B, General Manager at Pan Pacific Melbourne, responded to this reviewResponded 3 weeks ago

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Reviewed January 2, 2018 via mobile
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Stayed: January 2018, traveled with family
Thank DAIGO S
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Craig B, General Manager at Pan Pacific Melbourne, responded to this reviewResponded January 3, 2018

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Reviewed December 31, 2017
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  • Stayed: December 2017, traveled with family
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Thank MarioBarrosUSH
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Craig B, General Manager at Pan Pacific Melbourne, responded to this reviewResponded January 4, 2018

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Additional Information about Pan Pacific Melbourne

Address: 2 Convention Centre Place | South Wharf, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#21 Luxury Hotel in Melbourne
Price Range: $169 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pan Pacific Melbourne 4*
Number of rooms: 396
Official Description (provided by the hotel):
Pan Pacific Melbourne will feature 396 rooms and suites, with floor to ceiling windows that offer panoramic views of the Yarra River, Port Phillip Bay and city, complete with thoughtfully appointed amenities and modern furnishings. Guests will be able to choose from two dining outlets, an all-day-dining restaurant and bar which offers international cuisine and a nightcap in the evening, or a more relaxed cafe setting for a light meal or quick coffee. Refresh your senses at the end of a long day with our wellness facilities, including a well-equipped 24-hour fitness centre. With over 400 square metres of versatile meeting space and its proximity to the Melbourne Convention and Exhibition Centre, Pan Pacific Melbourne will be an ideal base for both business and leisure travellers. ... more   less 
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Also Known As:
Hilton Melbourne South Wharf Hotel Melbourne

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