My first stay at this hotel didn't get off to a good start with a wait of about 20 mins to get to the front of the check in queue. The staff just weren't coping, although we were offered water or juice during the wait.
Once we reached the counter, the staff were professional and friendly.
Our room was fine, although some guidance on working lights and the blinds would have been helpful. Lunch was hard to find and staff thin on the ground, but once we found someone, it was delicious and good value.
The executive lounge for breakfast was spacious and well appointed.
The location is a bit out of way, but there is a free tram not far away, although on a wet weekend it was pretty crowded.
- Official Description (provided by the hotel):
- Hilton Melbourne South Wharf is located in the riverside South Wharf leisure precinct, on the banks of the Yarra River. Overlooking heritage sheds filled with dining and bar options and the Polly Woodside tall ship, the 396 bedroom hotel is a 10 minute walk to Etihad Stadium, the Melbourne Aquarium, Crown Entertainment Complex and Southbank. The free City Circle tram stops just across the river from the hotel, taking guests to the historic city centre, renowned Melbourne laneways and major tourist attractions. At the hotel, it is easy to indulge and relax, no matter what the occasion. With floor-to-ceiling windows offering spectacular views from every room, the Relaxation and Yarra Suites offer dramatic ambiance for a romantic getaway. The unique Two-Bedroom Suites are ideal for families or for longer stays. The expansive executive lounge features a riverside outdoor terrace on which to enjoy an aperitif at the end of a day's sightseeing, and complimentary breakfast. The hotel also offers in-room spa and massage services, a spacious complimentary Fitness Centre, upmarket Dock 37 Bar and Kitchen and casual Caffe Cino. The hotel offers guests the expertise of the Hilton brand, and the bold styling, intimate service and stylish boutique touches of an innovative, modern hotel - a perfect city getaway. ... more less
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- Also Known As:
- Hilton Melbourne South Wharf Hotel Melbourne