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“Melbourne Visit” 5 of 5 bubbles
Review of Hilton Melbourne South Wharf

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Hilton Melbourne South Wharf
Ranked #20 of 160 Hotels in Melbourne
Certificate of Excellence
Melbourne, Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Melbourne Visit”
5 of 5 bubbles Reviewed May 2, 2014 via mobile

Let me say from the outset that the beds in this hotel are the BEST that I have ever slept in. As a business traveller I don't normally sleep very well when away from home but I slept like a baby while staying here.

The staff are very polite and friendly and do go that extra distance to meet your needs. A+

I can highly recommend this hotel if you are visiting Melbourne, you won't regret the decision!

Stayed May 2014, traveled on business
Helpful?
Thank Rocket_3805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, May 5, 2014
Thank you for sharing your feedback with us on Trip Advisor.

At Hilton Melbourne South Wharf, we understand that comfort is key to ensuring a restful night's sleep and I'm delighted you were pleased with your experience, as well as our friendly service.

Thank you again for your feedback and we hope to serve you again int he near future.

Sincerely
Brett Christ
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,462 reviews from our community

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    243
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Melbourne, Australia
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed May 2, 2014

Great location, friendly staff and excellent food.
Stayed on the 19th floor, fabulous views of the city and the Yarra River.
Comfortable size living and sleeping areas.
Lot's of places to visit within walking distance.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tony N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, May 4, 2014
Many thanks for your comments about your stay at Hilton Melbourne South Wharf.

It was wonderful to read that you have enjoyed our services, facilities and location; and we all look forward to having the privilege of welcoming you back to Hilton Melbourne South Wharf in the not too distant future.

Sincerely
Brett Christ
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed May 1, 2014

Booked and stayed in the Hilton Melbourne South Wharf while at an event at the Melbourne Convention and Exhibition Centre (MCEC), and I couldn't have asked for a more convenient location.
Stayed three nights and was impressed. My room was of a good size for a standard room, bed was comfortable and amenities were of a high standard.
All in all a very good location to rest up for a bit after days spent on an exhibition stand!
The hotel also had good restaurants and bars nearby.
Only minor gripes were the TV remote which was very clunky to use (old batteries?) and the business centre which, with only 3 computers/screens, was full when I tried to use it one time.
Recommended.

Room Tip: Night time views over the Melbourne CBD are worth paying that little bit extra for, otherwise its a...
See more room tips
  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nigel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, May 4, 2014
Thank you for your Trip Advisor Review.

It was our pleasure to host you and thank you for your helpful feedback, which I have taken on board - We sincerely regret any inconvenience caused as a result of the TV remote and the Business Centre being occupied during your stay.

However, I hope we will have the pleasure of serving you again in the not too distant future, at Hilton Melbourne South Wharf.

Sincerely
Brett Christ
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albury NSW
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 1, 2014

Very convenient location for the Plenary Theatre as the Hotel is right next door. Wonderful view of the city over the river and bridges and the stay was extremely comfortable with very pleasant staff who could not do enough for you. The room was very comfortable and the breakfast was absolutely sumptuous as far as a buffet breakfast could be. A short walk along the promenade to wonderful restaurants near Crown Casino overlooking the water. We certainly would recommend this hotel.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank BasilFawlty_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, May 4, 2014
Many thanks for sharing your feedback with us on Trip Advisor.

I was delighted to receive your positive comments about our standard of service and I am pleased you found our location to be very convenient.

We all look forward to welcoming you back to Hilton Melbourne South Wharf in the not too distant future.

Sincerely
Brett Christ
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norway
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed April 29, 2014

I was in Australia for a business trip and booked the Hilton Melbourne South Wharf. I only stayed for one night as the day after I continued my journey to Sidney (see my next review for my stay in Sidney).

I enjoyed the stay, very good hotel in deed. Spacious rooms (standard double), clean as usual with Hilton and a very good bed. The hotel provided excellent breakfast with a very good choice of food and beverages. Did not try the facilities since I stayed for one night only. Active bar at the hotel during the evenings.

The hotel location is quite good as one can take a walk along the canal were some bars and restaurants are available. Close to down town. I would book this hotel again if I return to Melbourne.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GDX65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, April 30, 2014
Many thanks for sharing your review with us, following your stay at Hilton Melbourne South Wharf.

I was very pleased to learn that you were highly satisfied with your experience at our hotel and we hope to have the pleasure of your return in the not too distant future.

Sincerely
Brett Christ
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed April 29, 2014

Lovely modern hotel on the river front
New development area
Great place to stay close to bars & restaurants
Fantastic breakfasts & late bar
Lost the 2nd test but set it up nicely for the 3rd & final in Sydney...

  • Stayed July 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Huw T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, April 30, 2014
Thank you for taking the time to post your review on Hilton Melbourne South Wharf.

I appreciate your great comments and we all look forward to welcoming you back in the not too distant future.

Sincerely
Brett Christ
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed April 29, 2014

As a family of 5, we decided to stay in 2 bedrooms suite during our Melbourne trip in early March 2014. The location is great with magnificent view. We travelled around the city mostly by foot unless we had to go outside the city. The hotel location is right next to DFO which came in handy. Buffet breakfast was a great value and plenty of healthy, yummy choice. However, it would be nice to have a few varieties as we stayed for a week there. We can reach the free circle tram by foot and we did enjoy seeing the city along Yarra river by foot.

The rooms were clean and highly equipped with sink, dishwasher, plates and cuttery sets. Room service was delicious though there are plenty of good restaurants within short walking distance.

The downside was the 2nd bedroom was quite tight in space. Luckily we have the living area for lounging.

Room Tip: If you certain you will travel to melbourne, buying the prepaid package is a really good value. Fam...
See more room tips
  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank NokMc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSouthWharf, General Manager at Hilton Melbourne South Wharf, responded to this review, April 30, 2014
Thank you for sharing your comments on Trip Advisor, following your stay at Hilton Melbourne South Wharf.

I was delighted to read your feedback about your experience with us and glad to see that you and your family enjoyed your Mlebourne visit.

We all look forward to serving you again, the next time your travels bring you to Melbourne!

Sincerely
Brett Christ
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Melbourne South Wharf

Property: Hilton Melbourne South Wharf
Address: 2 Convention Centre Place | South Wharf, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Melbourne South Wharf 5*
Number of rooms: 396
Official Description (provided by the hotel):
Hilton Melbourne South Wharf is located in the riverside South Wharf leisure precinct, on the banks of the Yarra River. Overlooking heritage sheds filled with dining and bar options and the Polly Woodside tall ship, the 396 bedroom hotel is a 10 minute walk to Etihad Stadium, the Melbourne Aquarium, Crown Entertainment Complex and Southbank. The free City Circle tram stops just across the river from the hotel, taking guests to the historic city centre, renowned Melbourne laneways and major tourist attractions. At the hotel, it is easy to indulge and relax, no matter what the occasion. With floor-to-ceiling windows offering spectacular views from every room, the Relaxation and Yarra Suites offer dramatic ambiance for a romantic getaway. The unique Two-Bedroom Suites are ideal for families or for longer stays. The expansive executive lounge features a riverside outdoor terrace on which to enjoy an aperitif at the end of a day's sightseeing, and complimentary breakfast. The hotel also offers in-room spa and massage services, a spacious complimentary Fitness Centre, upmarket Dock 37 Bar and Kitchen and casual Caffe Cino. The hotel offers guests the expertise of the Hilton brand, and the bold styling, intimate service and stylish boutique touches of an innovative, modern hotel - a perfect city getaway. ... more   less 
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Also Known As:
Hilton Melbourne South Wharf Hotel Melbourne

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