I was attending an aerospace medical congress at the convention center and stayed at the hotel with my wife. I found the room to be of good quality and clean. However, when we checked in the receptionist first could not find our reservation which was made by the congress organization. I also got the impression that the receptionist's level of mastering the english language was not very high. I would have liked the personnel in the lobby to greet me when I walk through the lobby. This happened, however, quite seldom.
In my opinion in the class of this hotel the internet should be free of charge in the rooms. I understood that this is the case in the executive rooms but not in the others. The pricing of the internet in the room was excessive though internet in the lobby was free of charge. We are not paying separately for the water or illumination or other utilities in the hotel room. Why should we pay for the internet which I see belonging to the same category.
- Official Description (provided by the hotel):
- Pan Pacific Melbourne will feature 396 rooms and suites, with floor to ceiling windows that offer panoramic views of the Yarra River, Port Phillip Bay and city, complete with thoughtfully appointed amenities and modern furnishings. Guests will be able to choose from two dining outlets, an all-day-dining restaurant and bar which offers international cuisine and a nightcap in the evening, or a more relaxed cafe setting for a light meal or quick coffee. Refresh your senses at the end of a long day with our wellness facilities, including a well-equipped 24-hour fitness centre. With over 400 square metres of versatile meeting space and its proximity to the Melbourne Convention and Exhibition Centre, Pan Pacific Melbourne will be an ideal base for both business and leisure travellers. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Melbourne South Wharf Hotel Melbourne