We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“All about location if you can find it”
Review of Causeway 353 Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Causeway 353 Hotel
Ranked #88 of 161 Hotels in Melbourne
Reviewed October 28, 2013

I stayed here because of its proximity to our Melbourne office, booked by work. It is hidden in an alley way off Collins St opposite the Elizabeth St tram stop so is very central. The room was clean and had room to move. It seemed to provide the bare minimum to qualify for the star rating, there are no frills. Buffet only breakfast was adequate at best. There are better options across the alley. The reviewers without a view did not miss much. On the plus side the room was perfectly quiet. Wifi was not offered though I didn't ask. My advice to the company is ok for employees flying in, not suitable for clients. Taxi drivers may have trouble finding it and would need to reverse out. There is an arrangement for parking nearby for $20 per exit. I would use it again if work was paying, I wouldn't choose it as a base.

Room Tip: Corner room may have been a bit bigger.
See more room tips
  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Chase_Mollys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (1,089)
Traveler rating
Traveler type
Time of year
Language
  • More languages

663 - 669 of 1,089 reviews

Reviewed October 26, 2013

I recently spent five nights at Causeway 353. Upon arrival, staff were courteous, helpful and knowledgable.

The first thing I loved about this hotel was its location. It's in the centre of Melbourne city but tucked away from night time street noise. Although there were others staying on our floor, the only noise I heard was the occasional door closing.

The (twin) beds were comforatable but the pillows too flat, even when using two. The shower and bath were great. The continental breakfast was standard and did the job. The woman at the breakfast check-in was friendly. Staff confirmed our bus transfer to the airport for us and stored our bags while we spent our last day wandering the city until bus transfer time. We were able to use the business centre (three computers and a printer in a room on Level 2) to print our boarding passes - internet was $2 for 15 minutes and printing was free. There is no free wi-fi in this hotel but you can find it in places like Hudson's (just around the corner on Elizabeth Street).

I only have two (small) issues with this hotel:
1. As no windows could be opened, we had no way of getting fresh air in the room. At one stage someone in another room was smoking weed and the smell wafted in through the vents to our room.
2. The (Hisense) television provided a really poor picture. We didn't go to Melbourne to watch TV, so this wasn't a major issue for us. Had it been, we simply would have asked for another room.

Causeway 353 is a great place to base yourself when travelling around Melbourne's CBD. It is only a block or two away from a Coles supermarket, a Hudson's coffee shop, numerous eateries, the free city tram, Flinders Street station, Burke Street Mall, Federation Square, and the Yarra River. Our five days of sight-seeing were all done by either walking or hopping on the free tram.

I would stay at Causeway 353 again.

Room Tip: The Crown Casino has excellent meal deals in six of its restaurants - definitely worth the walk acro...
See more room tips
  • Stayed: October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank V W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013

We were booked into this hotel as part of a "special" What a glum experience. We were upgraded to a so-called suite. This room had no windows, was furnished entirely in brown, to say it lacked character was an understatement. The basement breakfast area was another "treat" So poorly lit, you couldn't even read the newspaper. Staff were minimal and disinterested. The whole place had an air of abandonment. Extremely unwelcoming. Sure, it was conveniently located and the bed was comfortable. Having said that, there's nothing more to be said in 353's favor. Never again Ambience rating - nil.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank crocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2013

I found the staff extremely rude and unprofessional - and this was just at the front desk.

The shower had mould everywhere and the" breakfast included" was a joke - toast, salami and plastic cheese or yoghurt... (which they valued at $35). Be warned they throw you out exactly at 10am and threaten extra charges if you're running late. Really for the money I did expect a little more. The very "best part" of the experience was - having rushed to make their checkout deadline and then having to stand in line with everyone else checking out for 40mins - I realised I had left something in the room. They refused to let me go back to look for it... got disgruntled when I insisted they look, then couldn't find it. Honestly, utter crap experience from the get-go.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Melloew1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2013

We have just spent three nights at this hotel from 4th to 7th October and was not impressed at all. The staff in the restuarant were completely ignorant and were never happy. The restuarant for lunch and dinner was never open, and the sidewalk cafes that is suppose to be an attraction are not open on the weekends at all. (not that this is the hotels fault, but don't advertise them in the first place) The mattress was fine but the pillows were just too soft and low and ended up with neck pain. The sugar was never replaced to make coffee. We were told we would have complimentary slippers and bathrobe. The bathrobe was non existent. If this is a four star hotel, I would hate to see what they call a five star. Very disappointed

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sharyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2013

My and my partner have stayed here three times now, we really like it, find it very affordable in comparison to other hotels in the city, makes it affordable to come in and spend a night if you have something on in the city and just need a comfy bed to sleep in. I think its around $200 for a king room with a spa and breakfast included. Its a small & simple hotel, the rooms are small but neat and tidy. Comfortable bed and really nice bathroom with a massive bath/spa with shower over it. Location is awesome, can walk here from Flinders St Station and easy walk or cab around the city. Continental breakfast buffet the next morning is great! Staff were welcoming and polite.
If you are looking for something nice but affordable I would really recommend this place.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ashleigh7713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2013

Stayed for two nights at this hotel, Oct 4-5. The room was in average condition, the linen did not look clean. First night we drank two beers from the mini bar. When they "cleaned" the room the next day the two empty beer bottles were left out and the mini-bar wasn't restocked. The beds were hastily made and the linen unchanged. The towels were replaced but the toilet seat was left up. The air conditioning worked but it was really noisy. My room rate included a newspaper each morning but I didn't receive one although I could see papers left outside of other rooms in the morning. When I questioned a staff member as I checked out, he pointed to a paper in the lobby and said "want that one?" I told him it was too late, I was travelling home and that it would have been nice to have a paper when I woke up. The continental breakfast was very good but overall I found the hotel shabby and overpriced. I wouldn't stay here again.

Room Tip: I don't know what would help in this hotel!
See more room tips
  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JMW0420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Melbourne hotels
Central Business District
Causeway Inn On The Mall
Causeway Inn On The Mall
#111 of 161 in Melbourne
634 reviews
Central Business District
Hotel Causeway
Hotel Causeway
#140 of 161 in Melbourne
361 reviews
Central Business District
Oaks on Market
Oaks on Market
#89 of 161 in Melbourne
1,302 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Mantra City Central
Mantra City Central
#99 of 161 in Melbourne
891 reviews
Central Business District
Brady Hotels Central Melbourne
Chinatown
The Crossley Hotel
The Crossley Hotel
#39 of 161 in Melbourne
1,816 reviews
Show Prices
Show Prices
Show Prices

Been to Causeway 353 Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Causeway 353 Hotel

Address: 353 Little Collins St, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Suites Wheelchair access
Hotel Style:
#78 Luxury Hotel in Melbourne
Price Range: $103 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Causeway 353 Hotel 4*
Number of rooms: 142
Official Description (provided by the hotel):
One of the most popular 4 star hotels in Melbourne CBD, Causeway 353 Hotel is ideally located on Little Collins Street. Close to shopping and the corporate offices, the hotel is equally accommodating to both leisure and corporate visitors alike.Positioned amongst an extensive array of international eateries, cafes and quirky shops, Causeway 353 Hotel offers you an opportunity to experience the best of Melbourne's shopping right at your doorstep. Bourke Street Mall is within walking distance offering an assortment of retail icons such as Myer, David Jones and Zara department stores plus much more! The close proximity of public transport makes getting around town or visiting Melbourne's attractions easy, with both trams and trains departing nearby regularly. Entertainment and sporting venues such as The MCG, Rod Laver Arena, Etihad Stadium, Crown Casino, Princess Theatre, Regent Theatre, the National Gallery of Victoria, Eureka Tower, Melbourne Gaol, and Melbourne Aquarium are all easily accessible on foot, whilst it takes only minutes on a tram or train to visit attractions such Luna Park in St Kilda, Melbourne Zoo and the Albert Park Grand Prix Circuit. Shopping destinations such as Bridge Road, Chapel Street and the DFO South Wharf shopping centre are just a quick tram ride away.The hotel has a discount parking arrangement with Wilson's Galleria car park located at the corner of Little Collins and Elizabeth Streets. Should guests require airport transfers and tours, reception staff gladly oblige to assist with bookings.Causeway 353 Hotel is contemporary in style, fitted with modern facilities, designed with a rich warm decor with an ambience of comfort. The hotel offers 142 rooms comprising of Deluxe King and Twin Rooms, Spa Rooms and Deluxe Suites. All rooms feature an LCD TV with select Foxtel channels, in-room safe, en-suite bathroom, air conditioning, minibar, ironing facilities, as well as wired and wireless internet access (at a charge). Amongst the other facilities within the Hotel, a fully equipped gym and steam room are available on the 2nd Floor along with a separate business centre with internet access and printing facilities. Causeway 353 Hotel also provides a 24 hour reception and tour desk, as well as a guest laundry. Continental buffet breakfast is served daily from 6.30A.M. to 10.30A.M. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Ctrip TA, Agoda, Hotels.com, Splitty, Travelocity, Hotwire, Orbitz, getaroom.com and HotelQuickly so you can book your Causeway 353 Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Causeway 353 Melbourne
Hotel Causeway 353

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing