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Reviewed January 1, 2013

Required a hotel for a night in December 2012 while celebrating my Xmas party. The location is perfect and only a block from the Bourke Street Mall and a cpl blocks from all major train stations and loops.

The hotel was clean and comfortable and most of all quiet. The only thing I could fault was the dripping sound I heard in my room from the upstairs showers/hand basin. While it was a little frustrating, it wasn't anything I'd complain about.

I booked this room as part of a Summer Saver deal for $139 and was very happy with this rate. This rate included a continental breakfast for 2 ppl.

Overall good value for money. Probably wouldnt book this place if I was paying full price, but when do you ever pay full price these days?

  • Stayed: December 2012, traveled as a couple
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1  Thank Bryanmcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2012

Without doubt the location of the Causeway 353 hotel is its best feature being within walking distance of many of the main sites and with easy tram connections to those further afield. I stayed for 3 nights in November when on holiday with my sister. The reception staff were efficient rather than friendly and at times appeared over stretched. The room was fine - slightly on the small side but perfectly adequate and the bathroom clean and functional. It was clean,and the beds were comfortable with good bed linen. The wall of the bedroom were beginning to show signs of needing a repaint but not to the extent others have mentioned nor did we notice any adverse smells. There is a safe for valuables and complimentary tea and coffee. Air conditioning worked fine

The basement breakfast room is a tad depressing being a very large and very sparse room with bright over-head lighting. The defunct bar area made the room look as if it was being put into mothballs! That said the food itself was OK - cold meats ( sometimes slow to replenish) and cheese, some fruit and a range of pastries. Coffee from the machine is reasonable My suggestion would be to skip breakfast as there are so many really great coffee shops etc nearby.

Overall we were not disappointed: we found the causeway to be a perfectly acceptable, functional -and cheap -hotel in a good location which is what we wanted.

  • Stayed: November 2012, traveled with friends
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1  Thank rosyposy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2012

Not expensive, but expected better. First, very difficult to find ....off the main street down a rubbish-strewn alley ...very off-putting. Room was shabby, clean enough though but dark and gloomy. Staff ok. Glad not to have booked for any longer.

  • Stayed: December 2012, traveled as a couple
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Thank Julia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2012

Went to Melbourne for a 4 day trip. The only great thing about the hotel is the location. 2 minutes and you are in Bourke Street Mall. The rooms are very average. A lot of the furniture scratched and scuffed. Spa bath in some rooms, definitely made it better. Air conditioning not adjustable!!! Got quite stuffy in the room. Staff not friendly at all - unacceptable for a hotel. Wouldn't stay again.

Stayed: December 2012, traveled as a couple
1  Thank Mel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2012

We booked a suite for a special night. The suite had cheap plastic furniture, the room dark and gloomy....totally basic. Worst of all the breakfast room had the most meagre continental breakfast in what is a very downmarket 'army mess' type room. No style whatsoever and no coffee when we wanted it. Many walls and corridors also scuffed; furniture in suite scratched. The people who rate this property highly must have very low expectations or work for the hotel. Recommend stay away. Worst hotel choice in last 5 years.

Room Tip: Avoid the suites....not up to it...value very low.
  • Stayed: December 2012, traveled as a couple
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Thank Yolanda Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Causeway-Melbourne, General Manager at Causeway 353 Hotel, responded to this reviewResponded December 17, 2012

Good afternoon Yolanda,
Thank you for taking the time to review your stay. It is disappointing to hear of the negative comments you had regarding your stay. Let me apologise for the lack of achieving your expectations during your stay. As we are a CBD hotel, we are surrounded by buildings on each side which does restrict the amount of light entering hotel rooms. We are reviewing the breakfast area to provide and brighter and more variety in what is offered for breakfast.
Once again, thank you for your comments.
Regards
Paul Koenig
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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