I was very disappointed with the hotel. The front desk staff were great. When we arrived in the room I was so dissapointed . The room was solo small 2 metres x 3.5 metres with a small double bed in there. We had no room to pass each other . A small l shaped nook came off the room as was our very small galley style kitchen. Bathroom was not much bigger with multiple cracked basin. All Walls in room were cracked ,marked, scuffed ,stained with coffee and sorts. The TV was so very small as we strained to see it from the bed. All this for the price that was ridiculously high, regardless of what weekend it was. Asked staff to upgrade but we're not able to accommodate us . I think this hotel needs to seriously educate their staff on standards of cleaning each room and how to do it. Hotel needs to also update these rooms and give them another overhaul and make them larger. On my request I asked for a one bedroom apartment if possible, as I would gladly pay extra on the special that they offered. I never expected this . I am a seasoned traveller, but I will not recommend this place at all .
- Official Description (provided by the hotel):
- The apartment hotel is suited on the southern end of St Kilda Road across from Wesley College and walking distance to Albert Park Lake and Alfred Hospital. It combines the old world charm of a restored heritage listed mansion with a modern contemporary apartment wing. Guests have a choice of standard rooms and self contained one, two and three bedroom apartments. ... more less
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- Also Known As:
- Seasons Heritage Melbourne Hotel Melbourne