Had to visit Melbourne for one day for an urgent appointment. It turned out that it was cheaper to fly in the day before and stay in wotif mystery hotel than to fly in and out on the same day, and since I was spending my own money, I decided to go ahead with the booking.
The mystery hotel turned out to be Mantra on the Park. I paid AUD104 for one night and did not really expect much. I've been working in hotels around the world my whole life, and believe me, spending big
bucks does not always buy you the most enjoyable stay, however if the hotel is listed as a wotif mystery deal, it's not doing very well.
As an industry insider, I know that staff is paid exactly the same in 5 and 3 star hotels, and general overheads are roughly the same. The difference in the rate goes towards maintenance of the numerous food and beverage outlets and other extra services (which you might not use). Arguably, 5 star hotels are usually better located, but not in Melbourne, where virtually every hotel within the CBD would be located conveniently. So I, having to spend every day in a 5 star hotel environment, personally prefer 3-4 star apartment type hotels with non-invasive service.
Anyway, Mantra on the Park. Check-in was swift and the receptionist was friendly. He did not tell me how much he was going to hold on my credit card for incidentals (that's a serious mistake), but when I asked, it turned out to be only 10 dollars, which is very good. Don't you hate it when they hold 100-200 per night for "incidentals", especially on a long stay (like i'm going to order Dom Perignon and beluga caviar every night and than wreck the entire room! I'm not a rock star, you see)?
My room (907) was reviewed here earlier with photos, so I'm not going to elaborate on it. Yes it's old and there are cracks on the walls, and the appliances are from the 80's and the TV is not a flatscreen. So if you refurbish your house every month and love everything brand new, don't stay here, you'll be shocked. The room itself is actually quite spacious, with big windows, large bedroom and decent balcony with two chairs and a table. Good view - you don't have an office building right in front of your window like often you do in Melbourne. The bathroom had both bath and a shower cabin. Everything was spotless clean.
Now briefly things I didn't like:
-Someone has forgotten a shower cap in the shower. Not good.
- Tap water in the bathroom merely
running and the toilet did not flush properly. BTW, the toilet was slowly leaking with some unpleasant yellowy liquid.
-Water in the shower significantly changed temperature by itself.
- Couldn't find minibar price list
- Maybe not important, but the toilet paper is cheap and thin and towels are thin, old and washed out. Usually it's an indicator that the management is cutting every additional cost possible. Thick toilet paper and new fluffy towels would significantly improve the overall impression, IMHO.
Thing I liked:
- Spacious and quiet room
- Nice view, decent balcony
- Friendly, non-invasive service, quick check in and check out.
- Nice mattress (but why queen size, not king in such a big room?)
Overall, for 100 a night it's a great place to stay, and I'd easily pay twice that rate if the place was refurbished and had better towels, furniture and appliances.
- Official Description (provided by the hotel):
- Mantra on the Park is centrally located in Melbourne's CBDminutes from theatres, fashionable restaurants and the famous shopping precinct offering spectacular views from private balconies of the beautiful Carlton Gardens or city skyline. Mantra on the Park is an apartment style property consisting of self-contained one and two bedroom apartments. Foxtel is also available in all apartments. Hotel facilities include a 24 hour reception desk, concierge and porter service, evening room service, valet laundry service and tour desk, indoor heated pool, sauna and gymnasium. Mantra on the Park also offers an onsite dining venue, The Terrace Restaurant Bar and Grill which offers full buffet breakfast daily, a la carte dinner, all day room service, coffee, light meals and snacks. We also offer the convenience of a full minibar in all apartments. *Please be advised parking fees will increase to $33 from 1st January, 2018 ... more less
- Reservation Options:
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- Also Known As:
- Mantra On The Park Hotel Melbourne
- Mantra On The Park Melbourne