Stayed at Urban Central in dec 2009 for the first time and had a great time and no complaints. Fast forward four years later and: hello disappointment. I booked online in advance but when my travelplans changed I contacted them via e-mail that they claimed they never recieved. I've heard this excuse in Australia many times and I begin to wonder if e-mails work at all in that country. It always works when you're making a booking or a payment, but if you want to make changes, complaints or have questions no-one is there to answer. It's never a problem in the rest of the world. Anyway, this meant that we had to pay for an entire week extra which cost us hundreds of dollars. We could have spent the same sum of money to stay in a five star hotel. The double-room we stayed in was quite spacious but full of bugs... We got a new room though, and it was ok. Staff in reception was helpful but cleaning staff came in to our room several times without knocking and cleaned even though we asked for privacy and lost one of my most precious jewellry... I'll never ever stay at UC again. Terrible.
- Official Description (provided by the hotel):
- Urban Central is ideally located in Melbourne's vibrant Southbank adjacent to the famous Crown Casino. The city is a 10 minute walk and with public transport on our doorstep, St Kilda is only a 10 minute tram ride away. Shopping around Urban Central is located close to local cafes, shops and the famous South Melbourne Market. If you enjoy good coffee and eateries Southbank restaurants overlooking The Yarra River are 5 min stroll from Urban Central. On the way to visit Port Melbourne beach you could pick up a bargain at Direct Factory Outlet about a 10 minute from our accommodation venue. Stay, Play at Urban Central! ... more less
- Reservation Options:
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- Also Known As:
- Urban Central Hotel Melbourne