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Review of Mama Rumaan

Mama Rumaan
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Ranked #538 of 5,386 Restaurants in Melbourne
Certificate of Excellence
Price range: $8 - $38
Description: The authority on food from Middle East because she lives and breathes it - it's her heritage, her culture, and she's been on this earth long enough Mama Rumaan will be Melbourne's newest destination for Middle Eastern street food - serving cuisine from Egypt, Lebanon, Israel and a collection of other neighbouring regions. This contemporary canteen will offer a vibrant menu designed to share,
Restaurant details
Description: The authority on food from Middle East because she lives and breathes it - it's her heritage, her culture, and she's been on this earth long enough Mama Rumaan will be Melbourne's newest destination for Middle Eastern street food - serving cuisine from Egypt, Lebanon, Israel and a collection of other neighbouring regions. This contemporary canteen will offer a vibrant menu designed to share,
Reviewed April 23, 2019 via mobile

We dined here tonight and our meal was simply delicious! All the food was so tasty, seasoned beautifully and very good portions. We will be back next time we are in Melbourne.

Date of visit: April 2019
Thank Talk10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtlanticGroup, Manager at Mama Rumaan, responded to this reviewResponded April 23, 2019

Hi there, thank you for taking the time to leave a review. We're delighted to hear you enjoyed your experience and hope to have you back again soon. Thanks, Mama Rumaan Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 - 6 of 56 reviews

Reviewed April 17, 2019

good food, limited choice for vegetarians. We went there for a colleague's farewell lunch and we all like it. Moussaka could have been made little bit spicy.

Date of visit: March 2019
    • Value
    • Service
    • Food
Thank Venkata S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtlanticGroup, Manager at Mama Rumaan, responded to this reviewResponded April 22, 2019

Hi Venkata, thank you for taking the time to leave a review. We're delighted to hear you enjoyed your experience and hope to have you back again soon. Thanks, Mama Rumaan Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2019 via mobile

Best Lebanese food in Melbourne! Be sure to speak with the manager Rami. Absolute gentleman and very welcoming. We will be back next time we are in Melbourne. 5/5

Date of visit: April 2019
Thank W2311DVjoec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtlanticGroup, Manager at Mama Rumaan, responded to this reviewResponded April 14, 2019

Thank you for taking the time to leave a review. We're delighted to hear you enjoyed your experience and hope to have you back again soon. Thanks, Mama Rumaan Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2019 via mobile

An easy way all from Docklands to this beautiful, colourful and very clean Restaurant. My step daughter was waiting for our arrival to Melbourne to try the food. My husband and I were keen to try. The menu has plenty to choose from and the food was extremely fresh. Lamb cigars, the best salad, hummus, dipping breads and delicious calamari. I recommend a visit. Value for money and the staff are very friendly.

Date of visit: March 2019
Thank 771wendyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtlanticGroup, Manager at Mama Rumaan, responded to this reviewResponded March 24, 2019

Thank you for taking the time to leave a review. We're delighted to hear you enjoyed your experience and hope to have you back again soon. Thanks, Mama Rumaan Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 9, 2019 via mobile

Although a bit on the expensive side, the food here was quite nice. Unfortunately, we won’t be returning. We went with a group of friends, there was about 6 of us. First of all, we kept being pressured into getting the set menu, as we kept being told our food would not be coming out at the same time if we ordered separately. We kept declining, but they kept pressing. After a while we had to be firm and say no. Our meals came out sporadically which we didn’t mind too much, but a friend ordered the chicken wings which were meant to have 6 pieces and only got served 5 as “they were a bit bigger than usual” and my other friends got served 2 pieces of pita bread, when my other friends ordered the same meal and got 4 pieces. The service wasn’t great. The manager approached our table several times, he kind of make us feel belittled as we weren’t happy with our meals, he made a few rude comments, he also sat down at our table and began talking to us. It made us feel very uncomfortable. It seemed that he realised that we weren’t having a good experience, so he offered us free wine and Turkish delight, but unfortunately the damage was done. He then sat down next to us again and tried to chat. In the end, we just wanted to leave. Nice food, but bad and uncomfortable service :(

Date of visit: February 2019
Thank Lauren K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtlanticGroup, Manager at Mama Rumaan, responded to this reviewResponded March 11, 2019

Hello Lauren, thank you for taking the time to provide us with your feedback. We believe all customers deserve a wonderful experience when dining with us and it saddens us to hear this was not the case on this occasion. We have forwarded your feedback to higher management, so rest assured we will be investigating this matter further. We'd love to discuss this further with you, if you could please email us at info@mamarumaan.com.au. Thanks, Mama Rumaan

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